Front Desk Agent

3 weeks ago


Huntsville, United States Crescent Services Full time

As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her
  • Assist guests with check-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point-of-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards
  • Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries
  • Use up-selling techniques to promote hotel services and facilities and to maximize room occupancy
  • Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner
  • Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction
  • Receive, input, retrieve and relay messages to guests


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Huntsville, United States stayAPT Suites Huntsville Full time

    Job DescriptionJob DescriptionWe are seeking a reliable and customer-oriented Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. Your role will be crucial in creating a positive and welcoming atmosphere...

  • Front Desk Agent

    1 day ago


    Huntsville, United States MCR Hotels Full time

    Front Desk Agent TownePlace Suites Huntsville, 1125 McMurtrie Drive, Huntsville, Alabama, United States of America Req #6769 Tuesday, May 21, 2024 The Front Desk Agent at the TownePlace Suites by Marriott Huntsville is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the...

  • Front Desk Agent

    1 day ago


    Huntsville, United States MCR Hotels Full time

    The Front Desk Agent at theTownePlace Suites by Marriott Huntsville is responsible for providing overall positive guest experience while managing the customer-facing administrative processes of the hotel. ESSENTIAL FUNCTIONS: Providing attentive, courteous, and efficient service to all guests prior to arrival and throughout their stay, while maximizing...


  • Huntsville, United States InterContinental Hotels Group Full time

    This position will check-in/check-out hotel guests in a timely and professional manner; and process all payments per established procedures. Other duties may include processing laundry. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they rely on to handle...


  • Huntsville, United States Aimbridge Hospitality Full time

    Job Summary Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...


  • Huntsville, United States Aimbridge Hospitality Full time

    Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient...

  • Cashier/Front Desk

    3 weeks ago


    Huntsville, United States Altitude Trampoline Park Full time

    Cashier/Front Desk **Altitude Trampoline Park Huntsville, AL is looking for energetic individuals with a passion for guest experience to join our Team! Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.** **What You Need** -Excellent communication skills -Reliable transportation, to and from...

  • Front Desk

    1 month ago


    Huntsville, United States Fairfield Inn Hunstville Full time

    GUEST SERVICE REPRESENTATIVE / FRONT DESK We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and are looking to join a positive environment are encouraged to apply. Key attributes and responsibilities of the position include:  Practices customer service behaviors, such as listening, initiative,...

  • Cashier/Front Desk

    1 month ago


    Huntsville, United States Altitude Trampoline Park Full time

    Job DescriptionJob DescriptionCashier/Front DeskAltitude Trampoline Park Huntsville, AL is looking for energetic individuals with a passion for guest experience to join our Team! Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.What You Need-Excellent communication skills-Reliable...

  • Front Desk

    1 month ago


    Huntsville, Alabama, United States Fairfield Inn Hunstville Full time

    GUEST SERVICE REPRESENTATIVE / FRONT DESK We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players and are looking to join a positive environment are encouraged to apply.Key attributes and responsibilities of the position include:Practices customer service behaviors, such as listening, initiative,...

  • Front Desk Associate

    18 hours ago


    Huntsville, United States Onelife Fitness Full time

    ** Front Desk Associate** **Job Category****:** Front Desk **Requisition Number****:** FRONT013519 Showing 1 location **Job Details** **Description** **Summary Objective:** Front Desk Associates are responsible for providing exceptional service to members, guests, visitors and staff at the front desk, both in-person and over the phone. Front Desk Associates...


  • Huntsville, United States Crescent Services Full time

    ESSENTIAL JOB FUNCTIONS: 1. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. 2. Respond to guest’s special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat...

  • Front Desk Agent

    1 month ago


    Huntsville, United States The Westin Huntsville Full time

    DescriptionAs a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Greet guests and complete...

  • Front Desk Agent

    1 month ago


    Huntsville, Alabama, United States The Westin Huntsville Full time

    As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Greet guests and complete the...


  • Huntsville, United States Davidson Homes LLC Full time

    Davidson Homes is proud to be Certified™ by Great Place To Work® for 2024. The prestigious award is based entirely on what current employees say about their experience working at Davidson. 89% of employees at Davidson said it’s a great place to work, compared to 57% of employees at a typical U.S. based company. Job Description Summary: Davidson Homes...


  • Huntsville, United States Urban Air Adventure Park Full time

    Urban Air Trampoline Park is seeking qualified and energetic individuals for Court Monitors, Front Desk, Party Hosts and Cafe Positions. Applicants MUST have reliable transportation! Skills and Qualifications - High energy and fantastic customer service skills - Previous work experience in retail or hospitality preferred but not required - Cash handling...


  • Huntsville, United States The Lash Lounge Huntsville - Whitesburg Full time

    Benefits: Employee discounts Flexible schedule Opportunity for advancement WHO WE ARE: The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while focusing on the health...


  • Huntsville, United States The Lash Lounge Huntsville - Whitesburg Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFlexible scheduleOpportunity for advancementWHO WE ARE:The Lash Lounge is the premier salon for Lash Extensions with over 100 locations in the United States. We offer a complete menu of services including Perming, Tinting, Threading, and more. We are proud to create a warm and inviting atmosphere while...

  • Front Desk

    2 days ago


    Huntsville, United States StoneCreek Dental Care Full time

    Job DescriptionJob DescriptionExperienced Dental Front Office Assistant - Full Time with Benefits!* Hours: Monday through Wednesday 7:45 - 5:00, Thursday 7:45 - 4:00* Hourly rate: Commensurate with experienceJob Description:- Greeting and checking patients in and out- Making outbound and taking inbound phone calls- Scheduling appointments- Entering patient...

  • Front Desk

    1 week ago


    Huntsville, United States StoneCreek Dental Care Full time

    Job DescriptionJob DescriptionExperienced Dental Front Office Assistant - Full Time with Benefits!* Hours: Monday through Wednesday 7:45 - 5:00, Thursday 7:45 - 4:00* Hourly rate: Commensurate with experienceJob Description:- Greeting and checking patients in and out- Making outbound and taking inbound phone calls- Scheduling appointments- Entering patient...