Cashier/Front Desk
1 month ago
Cashier/Front Desk
Altitude Trampoline Park Huntsville, AL is looking for energetic individuals with a passion for guest experience to join our Team Our Team Members are tasked with maintaining a safe and fun environment for all Altitude Trampoline Park jumpers.
What You Need
-Excellent communication skills
-Reliable transportation, to and from work
-Completion of in-house safety training
-Work experienced a plus, but not required
A Typical Day
-Communicate and enforce all park regulations and jumping rules in a personable and professional manner
-Remain alert and use all senses while supervising park guests
-Establish and maintain a safe environment for patrons in and around jumping surfaces, foam pits, and other activity areas
-Work as a team with other court monitors and Altitude Trampoline Park employees
Perks
-Flexible schedule
-Competitive Pay
-Work experienced a plus, but not required
Altitude Trampoline Park is the world's premier trampoline park that offers fun and exercise for jumpers of all ages. Altitude Trampoline Park is committed to Equal Employment Opportunity and to attracting and retaining the most qualified employees regardless of race, national origin, religion, sexual orientation, gender, age, or disability.
FRONT DESK JOB DESCRIPTIONThe Front Desk employee reports directly to the Director and to the Manager of Altitude Trampoline Park.
Front Desk employees are expected to:
The front desk is the engine of the park...You make the park run smoothly
Answer phone promptly and use the guest's name during phone conversation
Properly open and close the front desk each day according to Standard Operating Procedures
Ensure the accurate and complete registration/waivers. If uncertain consult with management prior to admitting anyone into the park
Know all the pricing options, party packages, park hours and facility features by heart
You are an expert at the Center Edge POS system
Upsell the park, birthday packages, sessions and retail, as well as programs, promotions and/or discounts available.
Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction.
Maintain a clean, safe, fully stocked and well organized work area
Accurately book, change and cancel jump appointments
Be Responsible
Participate in and help facilitate staff training
Be on time for your shift
Attend ALL scheduled staff meetings
You are a court monitor too
Peer over to the rock wall, basketball, and main court area from the front desk
Fill in as a court monitor when needed
Communicate to management any and all occurrences involving staff or guests in the park that require attention
Communicate and enforce all park regulations and jumping rules in a personable and professional manner
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