Clinic Admission Clerk

2 weeks ago

Mendenhall, United States Simpson General Hospital Full time
Job title:
  • Admissions Clerk
Work Location:
  • SGH Main Clinic Admissions Office
Reports to:
  • Clinic Director
Job Type:
  • Full Time
Experience:
  • Healthcare Setting: 1 year (Required)
  • Customer/Provider Service: 1 year (Preferred)
Education:
  • High School Diploma or GED (Required)
  • Associates Degree (Preferred)
Location:
  • SGH Main Clinic in Mendenhall, MS
Schedule:
  • Monday-Friday
Work Remotely:
  • No
Position Summary:

This is a Full Time hourly nonexempt position. Responsible for admitting patients when they arrive to the facility. Ensure that all pertinent questions are asked and that all necessary documentation/paperwork is completed accurately. Process and receive payments on patient accounts.

Essential Duties and Responsibilities:
  • Welcomes visitors in person or on the telephone, answering inquires; relaying calls to nurses/providers or to the correct department; giving directions; referring inquires to appropriate departments.
  • Receiving and documenting payments on patient accounts completely and accurately.
  • Registering patients completely and accurately as they present to the facility.
  • Maintains department operations by following policies and procedures; reporting needed changes.
  • Maintains a safe and clean working environment in compliance with healthcare procedures and regulations.
  • Adheres to infection-control protocols.
  • Adheres to all hospital, clinic and departmental policies and procedures.
  • Monitors and coordinates maintenance of equipment operation and inventory.
  • Checks and maintains supply inventory for the department.
  • Adapts to and supports change in a positive and professional manner. Cooperates with peers and supports group decisions.
  • Performs other duties as assigned.
Education and/or Work Experience Requirements:
  • Relevant experience
  • Ability to effectively communicate with patients, families, physicians, and hospital staff
  • Intermediate computer skills
  • Professional, friendly attitude
  • Working knowledge of healthcare laws and regulations
  • Team player with excellent communication and interpersonal skills
  • Responsible and compassionate
  • Outstanding organizational and multi-tasking skills
  • Excellent problem-solving skills
  • Ability to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.


Physical Requirements:

The Admission Clerk must have the ability to move around freely, walk and sit for long periods of time; use stomach and lower back muscles to support the body for long periods without getting tired; use hands to handle, control, or feel objects, tools, or controls; bend or twist their body; understand the speech of another person and speak clearly so listeners can understand; and see details of objects that are less than a few feet away and at a distance. The Admission Clerk must be able to occasionally lift a minimum of 25 pounds.

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