Admissions Clerk

Job title:

• Admissions Clerk

Work Location:

• Simpson General Hospital (ER)

Reports to:

• Director of Admissions

Job Type:

• PRN (as needed)

Experience:

• Healthcare Setting: 1 year (Required)
• Customer/Provider Service: 1 year (Preferred)

Education:

• High School Diploma or GED (Required)
• Associates Degree (Preferred)

Location:

• Simpson General Hospital in Mendenhall, MS

Schedule:

• As Needed

Work Remotely:

• No

Position Summary:

Responsible for admitting patients when they arrive to the facility. Ensure that all pertinent questions are asked and that all necessary documentation/paperwork is completed accurately. Process and receive payments on patient accounts. The incumbent must be willing to work any open shifts and remain flexible in regard to work schedule.

Essential Duties and Responsibilities:

• Welcoming visitors in person or on the telephone, answering inquires
• Relaying all calls to patients or to the correct department
• Giving directions to different areas of the hospital
• Referring patient inquires to appropriate departments
• Receiving and documenting payments on patient accounts completely and accurately
• Registering patients completely and accurately as they present to the department
• Maintaining department operations by following policies and procedures, as well as reporting needed changes
• Maintaining a safe and clean working environment in compliance with healthcare procedures and regulations
• Adhering to all hospital and departmental policies and procedures
• Monitoring and coordinating maintenance of equipment operation and inventory
• Checking and maintaining supply inventory for the department
• Adapting and supporting change in a positive and professional manner
• Cooperating with peers and supports group decisions
• Performing other duties as assigned

Skills Needed:

• Ability to effectively communicate with patients, families, physicians, and hospital staff
• Intermediate to Expert Computer skills
• Professional, friendly attitude
• Working knowledge of healthcare laws and regulations
• Team player with excellent communication and interpersonal skills
• Responsible and compassionate
• Outstanding organizational and multi-tasking skills
• Excellent problem-solving skills
• Ability to work under pressure and meet deadlines, while maintaining a positive attitude
• Providing exemplary customer service
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Physical Requirements:

The Admission Clerk must have the ability to:

• move around freely
• walk and sit for long periods of time
• use stomach and lower back muscles to support the body for long periods without getting tired
• use hands to handle, control, or feel objects, tools, or controls
• bend or twist their body
• understand the speech of another person
• speak clearly so listeners can understand
• see details of objects that are less than a few feet away and at a distance.