Customer Service Fulfillment Specialist
2 weeks ago
Stage Front is a technology leader in the event ticket sales industry, providing tools and services enabling end-to-end management throughout the lifecycle of a ticket. Trusted for over 35 years in the industry, Stage Front is continuing to develop new ways to empower our users and take them to the next level.
Job Purpose:
Provides accurate, efficient, professional, and courteous service to Consignors, Brokers, Customers, and Ticket Exchanges. Utilize the inventory management technology to confirm and complete orders. Communicate effectively with coworkers and customers regarding the status of an order, including any issues or discrepancies.
Essential Functions:
- Field phone calls and emails from prospective ticket buyers and representatives from Ticket Exchanges.
- Utilize our inventory – management technology to confirm and complete orders.
- Provide accurate, efficient, professional, and courteous service to Consignors, Brokers, Customers, and Ticket Exchanges.
- Communicate effectively with coworkers and customers regarding the status of an order, including any issues or discrepancies.
- Assist the inventory team as needed
Location and Schedule:
Through training, a typical schedule is Monday-Friday 9am-6pm. Once trained, schedules will be 40 hours per week, consisting of the following shifts Monday- Sunday: 9am- 6pm,12pm- 9pm, and 2pm-11pm
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