Order Processing, AR
3 weeks ago
Order Processing, AR & Customer Service Lead
We are seeking a friendly, relationship-oriented individual to join our team in an order processing, AR and customer service role. Ideal candidates have full cycle order processing experience in a high-volume sales environment. You should also be within an easy commute to our Henderson office.
Job Description
As part of the order fulfillment & customer service team, your main responsibilities are to process incoming sales orders, AR collections and provide outstanding service to our clients. On most days, there will be many sales transactions to process; some straightforward, others complex that will require your concentration, attention to detail and problem-solving skills. There will be extensive client, vendor and partner follow-up. This job reports to our operations manager.
Responsibilities Include:
- Entering sales orders into our accounting system promptly and accurately
- Work with various team members on the fulfillment side to expedite delivery times. This includes warehouse staff, training coordinators and the route service team.
- Creating purchase orders with suppliers and following up on delivery times.
- Invoicing promptly and accurately
- Managing accounts receivable and collecting overdue accounts.
- Processing certificate of insurance (COIs) requirements for our clients.
- Providing superior customer service and follow up for our clients.
Experience Required:
- 1 year order entry in a high-volume sales environment.
- 2 years general office administration
- Prior experience with accounting programs like QuickBooks, Sage, NetSuite or similar accounting systems
- Sourcing Products and Service
- 2-5 years customer service experience
- Problem solving without supervision
Skills Required:
- Strong written and verbal communication skills
- Above average skills with MS Office applications
- Advance reporting skills using Excel and other applications
- Ability to manage multiple projects and priorities
- Problem solving and Resourcefulness
Company DescriptionSafetymax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our solution includes first aid supplies, preparedness kits, AEDs and CPR training. We serve a national clientele and our customers are large U.S. businesses.Company DescriptionSafetymax Corporation helps businesses prepare and respond to emergency situations that can affect their people and property. Our solution includes first aid supplies, preparedness kits, AEDs and CPR training. We serve a national clientele and our customers are large U.S. businesses.
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