Facility Services Customer Support
2 weeks ago
Dondlinger Construction Company is one of the industry’s most experienced general contractors with over 125 years in business. Founded in 1898, Dondlinger has a long history of completing landmark projects throughout the region, including Kansas, Oklahoma, Colorado, Missouri and Iowa. We have capabilities in commercial building, civil construction; including bridge and heavy highway, and underground utility construction. In addition, Dondlinger works year-round, has career advancement opportunities, and comprehensive benefits. Visit our website at www.dondlinger.build to learn more about our completed and currently “under construction” projects, our rich past and our exciting future. Dondlinger Construction is an EEO Employer. Veterans, Women and Minorities and Disabled individuals are encouraged to apply. Job Title: Facility Services Customer Support Job Responsibilities: This position expects working hours generally between 8:00 am and 5:00 pm Monday through Friday but could vary slightly for off hour service orders as assigned. Provide administrative support in achieving goals and objectives set forth by the Manager and Coordinator team through the life cycle of all assigned clients. Provide administrative support to the service ticket tracking for all assigned client work orders. Provide administrative coordination between the coordinator team and accounting department through the life cycle of all assigned clients. Responsible for actively processing service orders with both new and recurring. Support teams with the Facilities Coordinators to keep projects moving forward at all times. Engages vendors to meet the needs of work orders as written. Analyzes and determines needs of customer to decide on necessary scope of work. Oversees progress of work orders from inception to completion. Helps to resolve issues and refers significant issues to supervisor. Assists in collecting vendor paperwork (proposals, invoices, sign off sheets, photos, etc.) so that projects can always be moving forward. Reviews vendor invoices for accuracy before sending to accounting for processing. Ensures vendors understand scope of work and help to define details. Clearly communicate expectations to vendors. Provide outstanding customer service when answering phone calls and promptly responding to emails. Communicate with Corporate Contacts throughout the entire life of a work request. Ensure any changes to scope of work are documented and approved. Other duties as assigned. Job Qualifications: High School Diploma or GED 2 years or related experience helpful Experience with FEXA software helpful Highly proficient with Microsoft Office suite Excellent communication and interpersonal skills Demonstrated high level of professionalism and organizational skills Coachable with willingness to learn Construction experience a plus Skills/abilities Excellent written and verbal communications skills Must be able to multi-task Team oriented individual with initiative Strong accuracy and attention to detail Sound reasoning and decision-making skills What do we offer? Health Insurance Dental Insurance Life Insurance Vision Coverage 401K/Retirement Employee Stock Ownership Program Holiday Pay Paid Time Off Great work environment Weekly pay
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Coord Customer Support
3 weeks ago
Wichita, United States Txtav Full timeJob Description Coord Customer Support ( **Job Number:** 297495 ) **Description** **JOB SUMMARY:** This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions, aftermarket...
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Customer Support Analyst
2 weeks ago
Wichita, United States Txtav Full timeJob Description Customer Support Analyst ( **Job Number:** 298137 ) **Description** **JOB SUMMARY:** The primary responsibility of the position is to support the Aftermarket Customer Experience, including warranty & programs administration, parts sales support and account management. **JOB RESPONSIBILITIES:** - Work with a cross functional team to manage a...
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After Hours Facility Manager
4 weeks ago
Wichita, United States City Wide Facility Solutions Full timeJob DescriptionJob DescriptionCity Wide is looking for a dynamic and driven individual to take charge of our evening operations! The 2nd Shift Account Manager is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). We need someone who can manage...
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Technical Support/Customer Advocate Agent
5 days ago
Wichita, United States CybertronIT Full timeCybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be incentivized in your efforts to provide...
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Customer Service Associate
4 weeks ago
Wichita, United States Hertz Full time $14Say goodbye to Summer, and hello to a new Career with Hertz! Wage: $14.00Hourly + monthly commission The Customer Service and Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer...
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Customer Service 3
4 weeks ago
Wichita, United States Pilot Freight Service Full time** Customer Service 3** **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO03508 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a **full time Customer Service 3 Agent** for our **La Vergne, TN location.** **JOB SUMMARY:** The Customer Service Agent 3 is responsible for providing customer...
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Technical Support/Customer Advocate Agent
4 weeks ago
Wichita, United States CybertronIT Full timeJob DescriptionJob DescriptionCybertron is seeking Technical Support / Customer Advocate Agents to join our team. At Cybertron we strive to provide a top level professional and friendly service to our customers. Your job is to assist our customers through their entire experience starting from consideration, purchase, and post purchase. You will be...
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Coord Customer Support
7 days ago
Wichita, United States Txtav Full timeJob Description Coord Customer Support - 2nd Shift ( **Job Number:** 296523 ) **Description** **JOB SUMMARY:** This customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions,...
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Customer Services Consultant-Hyde
5 days ago
Wichita, United States Post Office Full time**Salary**: 10,186.62 **Grade:** CSC **Hours:** 18 per week to cover leave reserve 18 hours a week , must be very flexible covering hours from 8am to 17.45 and Saturdays **Contract Details:** 12 months **Location:** Hyde Branch **Reporting to:** Branch Manager **Division:** Retail **Closing Date:** 14/3/2022 At Post Office, we aspire to be at the very heart...
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Customer Service Associate
1 month ago
Wichita, United States Orr Nissan of Wichita Full timeJob DescriptionJob DescriptionCUSTOMER SERVICE AND SCHEDULING REPRESENTATIVEFULL TIME POSITIONS - IMMEDIATE OPENINGS - $15 PER HOUR PLUS BONUSOrr Nissan of Wichita is looking for highly motivated individuals with a strong desire to succeed and focus on customer service. Sales experience preferred, but not required. Training is provided to ensure your...
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After Hours Facility Manager
4 weeks ago
Wichita, Kansas, United States City Wide Facility Solutions Full timeCity Wide is looking for a dynamic and driven individual to take charge of our evening operations! The 2nd Shift Account Manager is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). We need someone who can manage multiple accounts and ensure that all...
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Coordinator Customer Support 8th Shift
4 weeks ago
Wichita, United States Textron Full timeThis customer facing position is the primary point of contact for owners, operators and maintenance personnel requesting support for Textron Aviation aircraft. Support requests will include, but are not limited to, technical parts questions, quote, p Support, Coordinator, Customer, Aviation, Sales Representative, Technology, Shift
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Insurance Customer Service Agent
1 month ago
Wichita, United States Allstate - Byrne Agency LLC Full timeJob DescriptionJob DescriptionAllstate Agent seeking for a reliable individual to join our team for the role of Customer Service Agent. Were looking for a self-motivated person to establish exceptional customer relationship to service existing customers and potential customers. Must have active property and casualty license. Responsible for providing prompt,...
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Grocery Support
2 weeks ago
Wichita, United States Retail Data Systems Full timeRole and Responsibilities Basic job responsibilities include the following: Responding quickly to customers Computer and Network Troubleshooting Training and support of proprietary software Documenting calls Requirements for employment: Learn quickly and perform well under pressure Ability to work Independently yet within company guidelines High level of...
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Grocery Support
2 weeks ago
Wichita, United States Retail Data Systems Full timeRole and Responsibilities Basic job responsibilities include the following: Responding quickly to customers Computer and Network Troubleshooting Training and support of proprietary software Documenting calls Requirements for employment: Learn quickly and perform well under pressure Ability to work Independently yet within company guidelines High level of...
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Customer Service
2 days ago
Wichita, United States Axelon Full timeJob Title : Customer Service - Quality Technician Associate Job Location : Wichita, KSJob Description: JOB RESPONSIBILITIES: I. Works from blue prints, interprets engineering requirements and Configuration verifications. II. Knowledgeable of specification, Quality procedures and F/T requirements appropriate to the area of assignment. III. Inspects parts and...
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Call Center Customer Service Supervisor
2 weeks ago
Wichita, United States Mass Markets - MCI Company Full timeLooking to work for a fast growing company? Start your career here at MCI. If you are a highly motivated individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate Customer Service, Call Center, Supervisor, Leadership, Service, Performance, Retail
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Controls Service Technician
1 week ago
Wichita, United States Building Controls and Services Full timePOSITION: Controls Service Technician DEPARTMENT: Controls and MSD Service CLASSIFICATION: Non-exempt SUMMARY: General Responsibilities: The Controls Service Technician handles job start-up, checkout, and troubleshooting for systems and service installed jobs. Performs control service related duties, including service agreement tasks and handles...
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Sales & Customer Service Associate
4 weeks ago
Wichita Falls, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Wichita Falls, 2905 Garnett Ave Do you have a passion for helping others? At the Massage Envy Wichita franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to...
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Customer Service Clerk
2 weeks ago
Wichita Falls, United States Engineered Transportation International Full time** Customer Service Clerk** **Job Category****:** Manufacturing **Requisition Number****:** CUSTO002249 Showing 1 location **Job Details** **Description** * Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers. * Answer telephones, direct calls, and take messages. * Communicate with...