Business Analyst
3 weeks ago
Job Description
Mad Mobile is leading the charge in building the next generation of retail and restaurant experiences. In today's rapidly evolving market, customer expectations continue to change, and Mad Mobile is at the forefront of innovation. We empower customers to engage and purchase from brands seamlessly, whether they're in-store, outside the four walls, or on the go. Our platform already supports some of the biggest brands, and we're always looking for new ways to engage with Customers, increase in-store productivity and ultimately drive transactional value. If you're passionate about creating exceptional experiences and shaping the future of retail and restaurants, Mad Mobile is the place for you
About the Role: Located in Tampa, FL, the Business Analyst role at Mad Mobile is a pivotal position in our dynamic team. In this role, you will:
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Own: Take ownership of analyzing business processes, identifying areas for improvement, and proposing solutions.
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Define: Clearly define and understand business requirements, specifications, and objectives.
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Develop: Collaborate with stakeholders to create comprehensive business documentation, including process flows and use cases.
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Deliver: Ensure timely completion of business analysis milestones, providing insights for decision-making.
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Communicate: Collaborate with cross-functional teams to communicate progress, challenges, and recommendations effectively.
We are looking for someone who has:
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Bachelor's degree in Business Administration, Business Analysis, or a related field.
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Strong analytical and problem-solving skills.
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Understanding of business process modeling and documentation.
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Excellent communication and interpersonal skills.
You may be a good fit if you have these additional skills and/or educational background:
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Experience with data analysis and reporting tools.
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Familiarity with Agile or other project management methodologies.
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Previous involvement in process improvement initiatives.
Our core values:
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Customer – WE believe that our customers deserve the best from us every day.
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Accountability – WE take ownership and make things happen.
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Teamwork – WE win as a team and have fun doing it.
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Innovation – WE innovate, inspire, ignite the future
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Integrity – WE are honest, ethical, and trustworthy.
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