Technical Business Analyst III Digital

2 weeks ago


Franklin, United States NORTHWESTERN MUTUAL LIFE INSURANCE Full time

JOB REQUIREMENTS: At Northwestern Mutual, we are strong, innovative and growing. We invest in our people. We care and make a positive difference. SUMMARY From the initial payment on an insurance application until a payment is made to a surviving beneficiary, money movement is central to almost every transaction we process at Northwestern Mutual. Insurance Service Account (ISA) Billing & Payments is right at the heart of it with \$15B+ of revenue annually, spanning more than 3.5M billing accounts. Processing client payments with absolute high accuracy and precision is crucial to building and maintaining trust with our clients, field and HO servicing teams. As a Technical Business Analyst III, work on dedicated multi-functional team of Product Managers, Business Analysts, Engineers and Domain Experts in an agile methodology to deliver on outcomes. You will dive deep and lead definition of business requirements for strategic and transformational efforts impacting the Billing & Payment capabilities. A foundation of business and technical fundamentals should be complemented by soft-skills in building relationships, effectively eliciting and documenting requirements, critical problem-solving skills, and working toward shared goals. PRIMARY DUTIES & RESPONSIBILITIES Business Expertise: Use knowledge and experience to provide some expertise in at least one business area or domain while working to gain a broader understanding of business and domains surrounding the main focus. Articulate recommendations based on analytics. Current State, Future State and Gap Analysis: Independently assess and document current state across multiple processes, business areas and domains. Think strategically in understanding business drivers to define \"target state\" solutions. Gather Requirements: Responsible for fact-based requirement gathering and be able to analyze across business domains. Author User Stories and/or Features: Author user stories and/or features independently with medium complexity while participating and collaborating in some higher complexity situations. Support and provide thoughts and ideas throughout the development process as needs arise. Test Plan Review: Assist with coordinating and solution delivery test plans for medium complex efforts by participating in, and ensuring business sign-off of testing processes for medium and large efforts. Project Management: Use project management skills to successfully complete and advance work. QUALIFICATIONS Bachelor\'s degree or equivalent experience. 2-4 Years Prior Experience with at least 2 working in a Technical Business Analyst level role. Ability to demonstrate good communication skills and relationships to influence outcomes while navigating conflict and decision making. Domain expertise via previous internships or similar roles in the past. Certifications demonstrating mastery of role specific competencies. Deep familiarity of... For full info follow application link. EEO/AA Employer/Vets/Disability ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A94D76FCAB5E454C Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.



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