SaaS Consultant

4 weeks ago

Houston, United States Management Controls Full time

Management Controls is an exciting and rapidly growing organization dedicated to staffing its Consulting Services Team with seasoned, motivated, and effective Track-as-a-Service (TaaS) Consultants. The TaaS Consultant is central to ensuring that both new and existing clients achieve optimum use of the Track platform and adopt effective daily business processes. The TaaS Consultant is often based on-site with clients for extended periods and is responsible for performing the day-to-day tasks associated with Track.

The business is privately held, has been around for 30 years, services most of the Fortune 100, and is experiencing exponential growth, which will last into the next decade. In addition to the normal tech company benefits like stocked kitchens, an in-house gym, bonuses, and flexible PTO. The company also offers 100% paid healthcare. So, if you want to work in place that takes care of you and those you love, values creativity, learning, and individual contribution think about joining the team.

This position is open to candidates located outside of the Houston, Texas area that reside within the continental US.

Duties and responsibilities

  • Manages the daily business process within Track to confirm settlement of charges in client's ERP
  • Monitors labor, equipment and material rates to ensure up-to-date contractual compliance
  • Facilitates and ensures compliance to the Track daily settlement process
  • Utilizes Track reporting and data insights to audit user role compliance for process timeliness, due date compliance, and error corrections
  • Assigns schedules and pay formulas within Track for proper calculations of net billable hours
  • Provides training to supervisors and vendors during onboarding, general maintenance, and releases
  • Manages user accounts and profiles, as well as report filters, within Track
  • Provides support for all Track Platform issues that hinder operation of the daily settlement process
  • Maintains follow-up communications with MCi headquarters, as needed
Requirements

Qualifications and competencies:
  • Initiative: Works without direct supervision; searches for ways to contribute; proactively assists other team members; asks for help when needed; volunteers for ad-hoc assignments
  • Problem Solving: Anticipates obstacles and proposes constructive solutions; troubleshoots client-specific issues with Track functionality; utilizes MCi resources to resolve problems and challenges
  • Motivation: Desires to go "above and beyond" for MCi clients; able to motivate cross-functional teams and client stakeholders to achieve a shared goal; exhibits a positive, can-do attitude
  • Adherence to Standards and Directives: Follows MCi's implementation methodology; utilizes documented standards and utilizes defined processes; follows supervisor instructions
  • Communication Skills: Communicates effectively in writing, in person, and by phone or web meeting; exhibits professionalism in client interactions; represents MCi effectively
  • 3 or more years of experience in payroll, timekeeping, procurement, or contractor management
  • High school diploma or equivalent
  • Proficiency in the Microsoft Office suite
  • Able to travel and work on client sites for extended periods of time
  • Track Software experience is required


California applicants: please see our privacy notice here.

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