Account Manager

3 weeks ago


Mason, United States Global Channel Management Full time

About the job Account Manager

Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field

Account Manager requires:

  • 5+ years business experience, preferably in provider relations, or sales/account management in the health care field
  • Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects
  • Ability to work constructively under pressure and think analytically in regards to operations and administrative processes
  • Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion
  • Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations
  • Strong proficiency in Microsoft Word, Excel, and PowerPoint.
Account Manager duties:
  • Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development
  • Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalate
  • Partner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc. to ensure ongoing awareness and accountability
  • Participate in cross-functional meetings as needed to drive issue resolution
  • Develop and present timely business reviews, per contractual requirements, to Key Accounts

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