Account Manager
3 weeks ago
About the job Account Manager
Account Manager needs 5+ years business experience, preferably in provider relations, or sales/account management in the health care field
Account Manager requires:
- 5+ years business experience, preferably in provider relations, or sales/account management in the health care field
- Ability to work independently and set agenda for area of responsibility including prioritization of work, scheduling, tasks and projects
- Ability to work constructively under pressure and think analytically in regards to operations and administrative processes
- Ability to efficiently and effectively manage the details of numerous customers simultaneously and properly set expectations with customers and follows-through on execution to completion
- Excellent verbal and written communication skills, customer service skills, and ability to maintain composure and professionalism in stressful situations
- Strong proficiency in Microsoft Word, Excel, and PowerPoint.
- Serve as day-to-day contact with Key Account provider groups with a focus on issue resolution and relationship development
- Proactively connect with internal cross-functional teams to identify issues before Key Accounts escalate
- Partner internally to develop appropriate communications for Key Accounts around critical changes, system updates, etc. to ensure ongoing awareness and accountability
- Participate in cross-functional meetings as needed to drive issue resolution
- Develop and present timely business reviews, per contractual requirements, to Key Accounts
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