Digital Operations Coordinator
4 weeks ago
Our roster has an opening with your name on it
Bally Sports mission is to build a transformative, participatory sports platform, anchored by the most exclusive and relevant live professional games, that provides fans a year-round opportunity to engage with content and communities they are most passionate about.
We are seeking a Digital Operations Coordinator to join our team Working out of the Bally Sports Digital Operations Center (DOC), Digital Operations Coordinators are responsible for monitoring live sports streams across a suite of digital products and Regional Sports Networks, providing quality control and issue identification and escalation to our internal and third-party support teams.
What you will do:
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Provide multi-regional live event monitoring and quality control for Bally Sports digital products across a variety of platforms including web, mobile web, iOS, Android, and connected television devices.
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Promptly communicate all live streaming issues to necessary support and engineering teams, aiding in incident reproduction and collection of details.
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Actively monitor the streaming health of Bally Sports live events and device streaming performance.
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Complete pre-event checklists and app/website reviews to proactively identify issues across all platforms.
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Complete daily content operation processes for image replacement and postgame highlight creation.
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Identify product and/or design flaws and collaborate with the Product Development team to document and escalate all digital product issues as it relates to the consumer experience.
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Verify consistent collection of digital data ahead of product releases and updates, testing, documenting, and escalating any product issues.
What to bring :
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4-year college degree/equivalent experience.
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Attention to detail.
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Excellent organization skills.
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Availability to work nights and weekends with flexibility around live game schedules.
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Background in broadcast media or digital streaming preferred but not required
#Ballys
Diamond Sports Group, L.L.C, an independently-managed and unconsolidated subsidiary of Sinclair Broadcast Group, Inc. is proud to be an Equal Opportunity Employer.
About us:
Diamond Sports Group LLC, an independently-managed and unconsolidated subsidiary of Sinclair Broadcast Group, Inc., owns the Bally Sports Regional Sports Networks (RSNs), the nation’s leading provider of local sports. Its 17 owned-and-operated RSNs include: Bally Sports Detroit, Bally Sports Florida, Bally Sports Great Lakes, Bally Sports Indiana, Bally Sports Kansas City, Bally Sports Midwest, Bally Sports New Orleans, Bally Sports North, Bally Sports Ohio, Bally Sports Oklahoma, Bally Sports SoCal, Bally Sports South, Bally Sports Southeast, Bally Sports Southwest, Bally Sports Sun, Bally Sports West, and Bally Sports Wisconsin. The Bally Sports RSNs serve as the TV home to more than half of all MLB, NHL and NBA teams based in the United States. Diamond Sports Group also has a joint venture in Marquee, the home of the Chicago Cubs, and a minority interest in the YES Network, the local destination for the New York Yankees and Brooklyn Nets. Diamond RSNs produce approximately 5,000 live local professional telecasts each year in addition to a wide variety of locally produced sports events and programs each year.
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