Windows Application Support Engineer
2 weeks ago
Location: Chicago, IL
Type: Full Time/Permanent
Job Description:
Roles & Responsibilities:
Must Have Technical/Functional Skills
• Strong administration expertise on windows environments.
• Expertise on scripting knowledge such as PowerShell
• Expertise in deploying builds using Software Configuration Management tools, bootstrapped deployments, Jenkins, CHEF and Bitbucket and release management activities.
• Alert handling and monitoring using tools like Splunk and perform triaging of incidents.
• Perform patch upgrades, software installation and OS upgrades.
• Create Chocolatey packages and Venafi certificate management.
• Design, develop, maintain, and ensure execution of deployment automation scripts.
• Have experience in deployment using CI/CD tool Bamboo or similar tools.
• Good understanding of networking concepts such as Firewall/VPN. Must be able to trace network / connectivity issues that impacts application.
• Have experience working on ITSM tools - BMC Remedy Helix, Jira
• Troubleshoot software installation failures through RD with users.
• Security and Quality Orientation, SSL certificate management.
• Google Cloud will be a plus.
• Good communication
• Strong problem-solving skills.
• ITIL process knowledge
OS: Windows Administration
Scripting: PowerShell
DevOps: Jenkins, CHEF, Ansible, Bamboo CI/CD, Bitbucket, Chocolatey packages and Venafi
Middleware: IBM MQ, Kafka and Tibco FTL
Networking: concepts of Firewall/VPN
Monitoring tool: Splunk, UC4
ITSM tools: BMC Remedy Helix, Jira
Application Env: Java exceptions, Oracle DB errors
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
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