IT Associate Site Specialist
2 weeks ago
Our client, a leading life sciences and medical diagnostics manufacturing client, is looking for a IT AssociateSite Specialist. Kindly have a look at the details below and let us know if you are interested in this opportunity.
Duration: Long-Term Contract (Possibility Of Further Extension)
Location: Tucson, AZ
Company Benefits include:
- Healthcare (Medical, Dental, & Vision)
- Paid Sick leave
- 401k (with 2% employer match)
Responsibilities:
- Provide day-to-day technical support for internal desktop systems software, hardware, data, voice, and peripherals.
- Install, configure, and troubleshoot desktop systems, peripherals, voice/mobile devices, and network issues.
- Maintain passwords, data integrity, and file system security within the IT environment.
- Follow and organize complex technical procedures.
- Consult with clients to resolve technical problems and ensure customer satisfaction.
- Offer courteous and timely customer service, including tracking IT asset inventory.
- Knowledge of Windows operating systems, client/server environments, networking concepts, and troubleshooting methodologies.
- Familiarity with voice/mobile communication devices and technical problem-solving skills.
- Effective communication within a diverse team and the ability to work collaboratively in a fast-paced environment.
- Clear explanation of complex technical processes and terminology to a non-technical audience.
- Proactive in seeking customer feedback to adapt and meet expectations.
- Excellent organizational and time management skills.
- Ability to troubleshoot customer problems through phone, video, or in-person interactions.
- Windows Troubleshooting
- Help Desk/Desktop Support
- Basic Networking Knowledge
- Associate degree or equivalent experience/certifications.
Would you consider discussing this further? If so, please send us your availability and updated resume to hr@dawarconsulting.com at your earliest convenience.
Best Regards,
Dawar consulting Inc.
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