Guest Services Agent | Sheraton Raleigh

2 weeks ago

Raleigh, United States PM Hotel Group Full time

The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent.

All associates are offered an array of benefits, and competitive wages, based on eligibility, including:

· Medical, Dental, and Vision Insurance

· Employee Discounts

· Employee Travel Discounts

· Flexible Scheduling

· Flexible Spending Account

· Health Savings Account

· PTO and Sick Time

· Parental Leave

· Retirement Plan: 401(K) with matching

· Weekly Pay

The Guest Services Agent is vital to the success of the hotel and is responsible for the success of the front desk and bellhop, while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. The Front Desk Supervisor is vital to our commitment to achieving exceptional guest service.

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with PM Hotel Group staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every PM Hotel Group associate is a guest relations ambassador, every working minute of every day.

Work Habits: To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security: The safety and security of our guests and associates is of utmost importance to PM Hotel Group. Every PM Hotel Group associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

  • Guest Services Agent | Sheraton Raleigh

    1 week ago

    Raleigh, United States PM Hotel Group Full time

    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Guest Services Agent. All associates are offered an array of benefits, and competitive wages, based on eligibility, including: * Medical, Dental, and Vision Insurance * Employee Discounts * Employee Travel Discounts *...

  • Housekeeping Room Attendant | Sheraton Raleigh

    3 weeks ago

    Raleigh, United States PM Hotel Group Full time

    The Sheraton Raleigh Hotel, located in Downtown Raleigh, nestled in the entertainment district, is actively looking for our next exceptional Room Attendant/ Housekeeper! All associates are offered an array of benefits, and competitive wages, based on Room Attendant, Housekeeping, Attendant, Hotel, Associate

  • Taco Bell

    3 weeks ago

    Raleigh, United States Taco Bell - Raleigh Full time

    Taco Bell - Raleigh is currently hiring a full time or part time Restaurant Supervisor for our Raleigh, NC location. A Restaurant Supervisor should not only supervise their team but lead it to acheive their goals. A Restaurant Supervisor will assist in the planning and management at Taco Bell - Raleigh in order to achieve customer satisfaction, quality...

  • OR Circulator Staff Nurse

    4 weeks ago

    Raleigh, United States Raleigh Orthopaedic Clinic Full time

    Job DescriptionJob DescriptionFull-Time OR Circulator Staff Nurse-Raleigh and Panther Creek(West Cary) locations, NC - Monday through Friday Position - No Nights, Holidays or Weekends. Registered Nurse currently licensed in NC who, under the direction of the Clinical Manager, is responsible for the care and safety of the patient while in the surgical suite...

  • OR Circulator Staff Nurse

    2 weeks ago

    Raleigh, United States Raleigh Orthopaedic Clinic Full time

    *Full-Time OR Circulator Staff Nurse-Raleigh and Panther Creek(West Cary) locations**, NC - **Monday through Friday Position -* *No Nights, Holidays or Weekends. *Registered Nurse currently licensed in NC who, under the direction of the Clinical Manager, is responsible for the care and safety of the patient while in the surgical suite and assists with...

  • OR Circulator Staff Nurse

    2 weeks ago

    Raleigh, United States Raleigh Orthopaedic Clinic Full time

    *Full-Time OR Circulator Staff Nurse-Raleigh and Panther Creek(West Cary) locations**, NC - **Monday through Friday Position -* *No Nights, Holidays or Weekends. *Registered Nurse currently licensed in NC who, under the direction of the Clinical Manager, is responsible for the care and safety of the patient while in the surgical suite and assists with...

  • Guest Service Associate

    2 weeks ago

    Raleigh, United States Embassy Suites Raleigh Crabtree Full time

    Job Description: Embassy Suites is seeking enthusiastic and customer-focused individuals to join our team as Guest Service Associates. As a Guest Service Associate, you will be an integral part of creating memorable experiences for our guests, ensuring their comfort and satisfaction throughout their stay. There is both full-time ad part-time opportunities...

  • OR Circulator Staff Nurse

    1 week ago

    Raleigh, NC, United States Raleigh Orthopaedic Clinic Full time

    *Full-Time OR Circulator Staff Nurse-Raleigh and Panther Creek(West Cary) locations**, NC - **Monday through Friday Position -* *No Nights, Holidays or Weekends. *Registered Nurse currently licensed in NC who, under the direction of the Clinical Manager, is responsible for the care and safety of the patient while in the surgical suite and assists with...

  • OR Circulator Staff Nurse

    1 week ago

    Raleigh, NC, United States Raleigh Orthopaedic Clinic Full time

    *Full-Time OR Circulator Staff Nurse-Raleigh and Panther Creek(West Cary) locations**, NC - **Monday through Friday Position -* *No Nights, Holidays or Weekends. *Registered Nurse currently licensed in NC who, under the direction of the Clinical Manager, is responsible for the care and safety of the patient while in the surgical suite and assists with...

  • Night Auditor | Sheraton Raleigh

    2 weeks ago

    Raleigh, United States PM Hotel Group Full time

    Job Summary Balance room, restaurant and bar work daily. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. Summary of Essential Job Functions * If applicable, prepare daily Restaurant Revenue Report data by auditing point of service tapes/journals to break down revenue,...

  • LUX Salon Guest Services Specialist

    4 weeks ago

    Raleigh, United States LUX SALON AND SPA INC Full time

    Job DescriptionJob DescriptionThe Guest Services Specialist at LUX Salon is a key role on our team. As a full-time position, you will be responsible for a variety of day-to-day activities to ensure our clients receive the exceptional salon experience that we pride ourselves in bringing to each and every guest. These responsibilities include scheduling...

  • Front Desk Agent FT Raleigh Marriott City Center

    1 week ago

    Raleigh, United States Concord Hospitality Enterprises Company Full time

    As a Front Desk Agent you have the responsibility to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and hospitality. Prompt Front Desk, Agent, City, Hospitality, Associate

  • OR Circulator Staff Nurse

    2 weeks ago

    Raleigh, NC, United States Raleigh Orthopaedic Clinic Full time

    *Full-Time OR Circulator Staff Nurse-Raleigh and Panther Creek(West Cary) locations**, NC - **Monday through Friday Position -* *No Nights, Holidays or Weekends. *Registered Nurse currently licensed in NC who, under the direction of the Clinical Manager, is responsible for the care and safety of the patient while in the surgical suite and assists with...

  • Attractions Guest Services Specialist

    1 week ago

    Raleigh, United States City of Raleigh North Carolina Full time

    Join our team at historic Pullen Park, North Carolina's first amusement park. The Pullen Park campus contains 67 acres of gorgeous park land, offering a variety of activities to keep guests of all ages engaged and entertained. Our offerings include a Guest Service, Guest, Specialist, Service Manager, Operations, Customer Service, Retail

  • Attractions Guest Services Specialist

    1 week ago

    Raleigh, United States City of Raleigh North Carolina Full time

    Join our team at historic Pullen Park, North Carolina's first amusement park. The Pullen Park campus contains 67 acres of gorgeous park land, offering a variety of activities to keep guests of all ages engaged and entertained.  Our offerings include a carousel dating to 1911, an original Wurlitzer 125 band organ, a CP Huntington scaled train, kiddie boats,...

  • Insurance Agent

    3 days ago

    Raleigh, United States J. L. Williams Insurance Agency Full time

    Company DescriptionSmall local insurance company seeking licensed property and causality agents.Role DescriptionThis is a full-time on-site role for an Insurance Agent at J. L. Williams Insurance Agency located in Raleigh, NC. The Insurance Agent will be responsible for generating new business via leads provided by the agency, following up with existing...

  • Insurance Agent

    4 days ago

    Raleigh, United States J. L. Williams Insurance Agency Full time

    Company DescriptionSmall local insurance company seeking licensed property and causality agents.Role DescriptionThis is a full-time on-site role for an Insurance Agent at J. L. Williams Insurance Agency located in Raleigh, NC. The Insurance Agent will be responsible for generating new business via leads provided by the agency, following up with existing...

  • Housekeepers-Renaissance Raleigh Hotel

    4 weeks ago

    Raleigh, United States Hotel Resource Full time

    **Facilities, Hospitality - Hotel** **Housekeepers-Renaissance Raleigh Hotel** Housekeepers-Renaissance Raleigh Hotel Concord Hospitality Raleigh NC **Housekeepers-Renaissance Raleigh Hotel** **Company:** Concord Hospitality **Location:** 4100 Main at North Hills Street 27609 US **Category:** Facilities, Hospitality - Hotel **Degrees Required:** Not...

  • Front Desk Agent at the Residence Inn Raleigh Downtown

    1 month ago

    Raleigh, United States Summit Hospitality Incorporated Full time

    Job DescriptionJob DescriptionDescription:Raleigh, NCDescriptionSUMMIT HOSPITALITY GROUP: GUEST SERVICE REPRESENTATIVE JOB DESCRIPTIONSUMMARY: The Hotel Guest Service Rep. for Summit Hospitality Group is responsible for providing our guest with memorable service all while conducting various daily operations. Daily operations consist of guest interaction by...

  • Front Desk Agents-Renaissance Raleigh Hotel-$15.00 per hour

    1 week ago

    Raleigh, United States Concord Hospitality Enterprises Company Full time

    As a Front Desk Clerk, you have the responsibility to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously, and professionally at all times. Maintain a high level of service and hospitality. Promp Hotel, Front Desk, Agent, Hospitality, Associate