Accounts Receivable Associate II
4 weeks ago
Level
Experienced
Job Location
Headquarters - Baltimore, MD
Remote Type
Hybrid
Position Type
Full Time
Job Shift
Day
Job Category
Accounting
Description and Requirements
Maryland Auto Insurance is seeking a committed, enthusiastic candidate for an Accounts Receivable Associate position within the accounting department. Key qualities for success in this role include a desire for learning and understanding, professionalism, and the ability to collaborate well with the installment billing team. The Accounts Receivable candidate will be provided with relevant on-the-job training. Option for remote work with stipulations.
Job description includes:
I. Major Responsibilities:
- Process customer payments in billing system
- Share responsibilities with other team members answering department phone calls
- Identify past due accounts from system reports, proceed with collection efforts
- Research outstanding balance issues and resolve accordingly
- Process policy endorsements and refunds on accounts
- Document all work performed in accordance with department policies
- Interact with policyholders and agents to answer questions and resolve issues
- Additional responsibilities, system testing exercises or projects as needed
II. Other Required Knowledge/Skills/Abilities:
- Self-motivated and task-oriented, able to work independently
- Keen eye for detail with strength in problem solving
- Ability to establish and maintain relationships with internal and external professionals
- Manage time efficiently and effectively in fast paced environment
- Manage various duties and projects simultaneously
- Basic knowledge/skill in the use of IT equipment/phone system, office practices and procedures
- Ability to comply with the rules and processes as outlined in unit manuals and company rules as well as Maryland law
- Ability to adapt to changes in laws, policies, rules, guidelines, and procedures
III. Education and Experience Required:
- Education Required: 2- or 4-Year Degree or Related Work Experience
- Experience preferred: Three years of relatable work experience. Education at an accredited college or university may substitute for the required experience at a rate of thirty credits to one year of experience. Knowledge of premium finance software is a plus.
Requirements:
Qualified applicants should possess strong technical and organizational skills in addition to excellent written and verbal communication skills. A high level of integrity, accuracy, dependability, enthusiasm, and confidentiality.
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