Senior Solutions Architect/Team Lead

4 weeks ago

Pittsburgh, United States Onshore Outsourcing Full time
Senior Solutions Architect/Team Lead

Location: Pittsburgh, PA

Position Type: Full-time, In-Person

Description: We are currently seeking a highly skilled and motivated Senior Solutions Architect/Team Lead to join our dynamic team in Pittsburgh, Pennsylvania.

Key Responsibilities:
  • Lead a team of technical professionals, providing guidance, mentorship, and fostering a collaborative work environment.
  • Serve as the escalation point for the technical team, addressing complex issues and providing expert-level support to ensure customer satisfaction.
  • Design, develop, and implement comprehensive technology solutions for our clients, including networking, servers, virtualization, email maintenance, and migration.
  • Collaborate closely with clients to understand their requirements and business objectives, translating them into effective technical solutions.
  • Stay up-to-date with the latest industry trends and advancements, and proactively identify opportunities to enhance our service offerings.
  • Drive continuous improvement by evaluating existing processes and proposing innovative solutions to optimize performance and customer experience.
Qualifications:
  • Proven experience (5+ years) in managing and delivering managed services, preferably in a leadership role.
  • Experience in networking, servers, virtualization, and firewalling technologies.
  • Strong leadership skills with the ability to inspire and motivate a team.
  • Excellent problem-solving abilities and a strategic mindset.
  • Exceptional communication skills to effectively collaborate with clients and internal stakeholders.
  • Self-starter with a passion for learning and staying updated on emerging technologies.
  • Ability to adapt solutions to meet the evolving needs of clients and the organization.
Preferred Qualifications:
  • Previous experience in management or team leadership roles.
  • Industry certifications such as Cisco Certified Network Professional (CCNP), Microsoft Certified Solutions Expert (MCSE), or VMware Certified Professional (VCP).
  • Familiarity with cloud technologies, such as AWS or Azure.
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Compensation Package:
  • Performance bonus

Schedule:
  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:
  • Managed Services: 5 years (Required)
 

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