End User Support Technician
2 weeks ago
Marmon Foodservice Technologies, Inc.
Come join a team where People make the difference As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent.
The End User Support Technician provides first-line entry level basic to moderate complexity support for IT issues within an integrated manufacturing/distribution/office facility. Will be part of a talented team of IT professionals that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance, and security.
Involved in troubleshooting of IT hardware and software in the site and supporting remote users. Manages day-to-day operations of O365 and shared business applications, telecommunications, and various other technical infrastructure. Act as tier-1 and tier-2 IT support as required for local and remote users including monitoring the operating environments, responding to incidents, problems, and planning for growth. Participate in all aspects of IT project execution and day-to-day IT functions including technical innovation, change control and documentation.
Required Qualifications, Skills/Competencies
- Education & Certification
- Associate degree in Information Systems, related field, or equivalent experience.
- Preferred Certifications: MCSA, Network+/CCNA, ITIL, Security+, Azure, or AWS
- Knowledge & Experience
- Must be able to respond and complete IT help tickets in a timely manner and escalate more complex issues to senior team members.
- Demonstrated skill in troubleshooting technical issues, determining root causes and escalating as needed. Able to troubleshoot basic to moderately complex IT issues with PCs, laptops, phones, printers and mobile devices and associated software within the Microsoft stack, Office 365, Windows 7-11, and Active Directory.
- Server 2008-2019 file shares, permissions, and connectivity experience a plus
- Experience with ITIL
- Must be able to follow documented processes and procedures but make suggestions for improvement if better ideas come to mind.
- Must be able to image PCs and ensure all PCs and laptops remain compliant with security, patch and antivirus updates
- Desktop support to include automation with MDT/Intune or similar products (Manage Engine a plus)
- Scripting experience a plus.
- Experience in a manufacturing environment (Zebra printers, RF Scanners, and other workstation devices)
- Personal Attributes
- Actively seeks out and supports collaborative thinking and problem solving with others in the organization
- Strong communication and conflict resolution skills
- Able to exercise independent judgment and act on it
- Excellent analytical, mathematical, and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Logical and efficient, with keen attention to detail
- Highly self-motivated and directed
- Ability to effectively prioritize and execute tasks while under pressure
- Strong customer service orientation
- Experience working in a team-oriented, collaborative environment
All Employees:
- Follow established policies and procedures as outlined in Marmon Foodservice Technologies' Quality Manual and associated documents.
- Participate in quality assurance and business improvement activities, including training and improvement projects as defined by the organization.
Working Conditions: Work is performed largely in office and manufacturing environments. The hours of work will generally be during regular business hours with at least 40 hours a week but may vary according to special projects, deadlines, or other concerns.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.
-
Maintenance Controls Technician
1 week ago
Carol Stream, United States Hearthside Foods Full timeFounded in 2009 and headquartered in Downers Grove, IL we are a world-class contract manufacturer producing wholesome baked goods, snacks and packaged foods for many of the world's leading food companies. As one of the largest and fastest growing food co-manufacturing companies in the US, we are the proud owner and operator of over 35 facilities globally....
-
Lab Technician
1 week ago
Carol Stream, United States Marmon Holdings, Inc. Full timeAbout The Job. Though you may not know us by name, youve most likely enjoyed meals and refreshments supported by our industry-leading brand portfolio. For decades, weve designed and manufactured foodservice equipment for some of the worlds biggest Lab Technician, Technician, Technical Engineer, Construction, Healthcare, Health, Skills
-
Environmental Health and Safety Technician
1 week ago
Carol Stream, United States Becton, Dickinson & Company Full timeThe Health Physics Technician works in the Safety and Facilities department and is responsible for providing support for the manufacture, testing and distribution of implantable medical devices. Job Description. We are the makers of possible BD is on Safety Technician, Mental Health, Technician, Environmental, Health, Monitoring, Manufacturing, Healthcare
-
Quality Technician Ii
2 days ago
Carol Stream, United States Belcan LLC Full timeJob Title: Quality Technician I Contract: 6 Months, Belcan is a leading provider of professional IT, Engineering, Workforce Solutions and staffing in the United States, Canada, UK, Europe and India. **Job Description**: Quality Technician Client"s Vehicle Group, Royal Power Solutions business is currently seeking a Quality Technician - PPAP to join our...
-
Generator Technician
2 days ago
Carol Stream, United States GenServe LLC Full timeGenServe is growing and looking to hire motivated Generator Technicians to join our growing Team!Position Overview:We are seeking a skilled and experienced Generator Technician to join our team. As a Generator Technician, you will be responsible for the installation, maintenance, and repair of diesel/natural gas generators. You will work with a variety of...
-
Generator Technician
2 days ago
Carol Stream, United States GenServe LLC Full timeGenServe is growing and looking to hire motivated Generator Technicians to join our growing Team!Position Overview:We are seeking a skilled and experienced Generator Technician to join our team. As a Generator Technician, you will be responsible for the installation, maintenance, and repair of diesel/natural gas generators. You will work with a variety of...
-
Application Analyst
1 month ago
CAROL STREAM, United States Atechstar Full timeJob DescriptionResponsibilities Support and maintain assigned services and systems Works with team to monitor analyze and plan upgrades Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements Executes project tasks as assigned Adheres to and enhances quality assurance standards systems development...
-
Application Analyst
4 weeks ago
Carol Stream, Illinois, United States Atechstar Full timeJob DescriptionResponsibilities Support and maintain assigned services and systems Works with team to monitor analyze and plan upgrades Monitors the production issue queue and resolves issues while maintaining our Customer Service Level Agreements Executes project tasks as assigned Adheres to and enhances quality assurance standards systems development and...
-
Quality Technician
13 hours ago
Carol Stream, United States Oxford Solutions, Inc. Full timeJob DescriptionJob DescriptionQUALITY TECHNICIAN NEEDED FOR EARLY SHIFT (5 AM - 3:30 PM)In this role you will Assist the PPAP Technician with deliverables for PPAP's in accordance with industry and/or customer requirements/ResponsibilitiesMaintain and review data against specificationCreate and update documents in ERP systemMaintain master...
-
Quality Technician I
2 weeks ago
Carol Stream, United States Axelon Full timeJob Title : Quality Technician Vehicle Group, Royal Power Solutions business is currently seeking a Quality Technician - PPAP to join our team. We make the electric revolution work. Every day, we work to improve people's lives and the environment by making power management technologies that are more reliable, efficient, safe and sustainable. Preparing for...
-
Network Technician
22 hours ago
Carol Stream, United States Mitchell Martin Full timeThis candidate will manage all technical aspects of assigned projects from inception to system acceptance. Responsibilities include: Leading the final design and implementation of video network infrastructure, Video Management Systems (VMS), and camera equipment. Delivering professional presentations to stakeholders. Conducting system staging and acceptance...
-
Service Foreman
1 week ago
Carol Stream, United States Rush Enterprises Full timeThe Service Foreman ensures that qualified diesel mechanics perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and...
-
Carol Stream, United States Prinova Full timeJob DescriptionJob DescriptionAt Prinova, our passion for food knows no bounds! With a rich history spanning over four decades in the food industry, we have established ourselves as a trusted global supplier and manufacturer of functional food ingredients, flavors, and aromas. With CUSTOMER FOCUS as our central core value, we put pride in our work to ensure...
-
Junior Accountant
7 days ago
Carol Stream, United States LHH Full timeLHH Recruitment Solutions is in search of a Junior Accountant. As a Junior Accountant, you will play a vital role in our clients finance department, focusing on project billing and financial administration. You will work closely with their accounting team to ensure accurate and timely billing processes for various projects. This position offers an excellent...
-
Account Manager
2 weeks ago
Carol Stream, United States The Technology & Manufacturing Association Full timeAccount Manager / Sales - Job Description Rieke Office Interiors (ROI), Elgin, Illinois, designer and manufacturer of high-end office and healthcare furniture, is currently accepting resumes for outside sales positions (Account Managers). Candidates must be energetic self-starters, articulate, good listeners, computer literate (Microsoft Word & Excel), and...
-
Quality Technician
2 days ago
Carol Stream, United States Top Fortune 100 Company Full timeRequired (Basic) Qualifications:* High school diploma or GED is required* Ability to read blueprints, technical data sheets, and schematics,* Quality and Metrology knowledge* Proficient in the use of Microsoft Office and PDF reader (Word, Excel, Adobe/Firefox, Outlook, etc.)* Preferred Qualifications:* Ability to use and test functionality of basic...
-
Material Handler
2 weeks ago
Carol Stream, United States CEVA Logistics Full timeNameProviderPurposeExpiryTypeSecurewebforms.cevalogistics.comThis cookie is used to detect errors on the website - this information is sent to the website's support staff in order to optimize the visitor's experience on the website.SessionHTTPNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeNameProviderPurposeExpiryTypeIDEUsed by Google DoubleClick...
-
Carol Stream, United States Henkel AG & Co. KGaA Full timeHENKEL IS FOR THOSE WHO STEP UP. DO YOU? At Henkel, you can make a difference and craft your career. That’s why you own your projects and take full responsibility from an early stage. Our unique brands in markets around the world open up countless opportunities to follow your convictions and explore new paths. If you have an entrepreneurial mindset that...
-
Field Service Specialist
2 weeks ago
Carol Stream, United States DC Power Technologies, Ltd. Full timeJob PurposeThe Field Service Technician will be required to perform both in-shop and field service work on very high energy industrial batteries, chargers and supporting products. Successful applicants will plan and coordinate activities concerned with maintenance and installation, investigating and resolving technical problems with equipment, and...
-
Field Service Specialist
2 weeks ago
Carol Stream, United States DC Power Technologies, Ltd. Full timeJob PurposeThe Field Service Technician will be required to perform both in-shop and field service work on very high energy industrial batteries, chargers and supporting products. Successful applicants will plan and coordinate activities concerned with maintenance and installation, investigating and resolving technical problems with equipment, and...