Referral Coordinator
Found in: Lensa US P 2 C2 - 6 days ago
If you're interested, please apply for the position, and send your resume to PBaker@mlkch.org .
POSITION SUMMARY
The Referral Coordinator guides patients through the healthcare system by providing education, assisting with accessing community resources, developing relationships with service providers, and tracking interventions and outcomes. The position is responsible for empowering patients to address and resolve obstacles to health. Referral Coordinator will research, collect, and disseminate accurate information regarding specialty and diagnostic services in the area and assist patients with referrals to other agencies.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Processes all subspecialty and diagnostic referrals and communicates with outside specialty care, diagnostic agencies, and IPA/health plans (if applicable) to initiate referral until appointment is obtained.
- Notifies patients of appointment times, educates them regarding significance of specialty/diagnostic appointment, provides reminder calls, and assists patients with their appointments.
- Tracks status of referrals on ongoing basis and if assigned, maintains referral log including, at a minimum: specialty, date of referral, date of appointment, date patient notified, show/no-show status, date specialty consult note received by MLK CMG, and date consult note reviewed/signed by MLK CMG provider.
- Documents and maintains accurate records for all client encounters including phone encounters and correspondence.
- Prepares and submits monthly reports of activities as requested.
- Ensures that referrals are addressed in a timely manner.
- Researches and updates outside referral sources on an on-going basis.
- Serves as a liaison between patients and medical staff for both internal and external services.
- Reviews patient charts prior to releasing to requesting provider/department for needed forms and reviews prior to completion; replenishes forms as needed. Returns records to providers for completion when indicated.
- Ensures complete and accurate registration, including patient demographic and current insurance information.
- Contacts review organizations and insurance companies to ensure prior approval requirements are met. Presents necessary medical information such as history, diagnosis and prognosis. Provides specific medical information to financial services to maximize reimbursement to the hospital and physicians.
- Reviews details and expectations about the referral with patients.
- Works aggressively with physicians and physician office staff to obtain necessary medical information relating to the referral.
- Meets or exceeds Referral Department productivity targets on a weekly basis.
- Demonstrates initiative, motivation, and resourcefulness in day to day operations.
- Attends any meetings as directed by management. Meetings may be held at other outside facilities.
A. Education
- High School diploma or GED.
- At least (1) year experience with patient referrals.
- Proficient in Microsoft Office including Outlook, Word and Excel.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- Strong customer service focus with effective verbal and written communication skills.
- Minimum of (1) year experience with patient referral process.
- Knowledge of managed care plans and requirements.
- Knowledge of CPT and ICD codes.
- Knowledge of state and county programs including eligibility requirements.
#LI-PB1
MLKCH Video
-
Enrollment Coordinator
5 days ago
Baldwin, United States Adoray Home Health and Hospice Full timeJob Type Full-timeDescriptionPOSITION SUMMARYThe Home Health Enrollment Coordinator is responsible for the day-to-day coordination of intake services to home health. This position works under the supervision of the lead enrollment coordinator to coordinate the care of HH patients, new patient referrals and resolve patient problems as they arise. ESSENTIAL...
-
Enrollment Coordinator
6 days ago
Baldwin, United States Adoray Home Health and Hospice Full timeJob Type Full-time Description POSITION SUMMARY The Home Health Enrollment Coordinator is responsible for the day-to-day coordination of intake services to home health. This position works under the supervision of the lead enrollment coordinator to coordinate the care of HH patients, new patient referrals and resolve patient problems as they arise. ...
-
Business Development Coordinator
5 days ago
Park Ridge, United States Angel Caregivers - Harwood Heights, IL Full timeJob DescriptionJob DescriptionBenefits:Company partiesCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentVision insuranceJob Title: Business Development CoordinatorCompany: Angel Caregivers, Inc.Location: 306 Busse Hwy, Park Ridge, IL 60068Job Type: Full-TimeAbout Us:Angel Caregivers, Inc.is a leading provider of...
-
Dental Scheduling Coordinator
2 weeks ago
Menlo Park, United States Menlo Park Family Dental Full timeJob DescriptionJob DescriptionAre you a predental student looking for a job to get experience before starting dental school? Are you someone who has retail experience and is detail-oriented? This is the perfect job for you! The Scheduling Coordinator is a liaison between the doctor and the patient and assists in the gathering of information in the new...
-
Clinical Liaison
5 days ago
Baldwin, United States Encompass Health Full timeTremendous professional abilities Life-changing results BE THE CONNECTION. In your role as a rehab liaison, you'll have the opportunity to be the connection between your strong professional abilities and exceptional patient care that sets the standard. Apply your outstanding skills and knowledge in a different, more meaningful way. Make the most of your...
-
Client Care Coordinator
7 days ago
Overland Park, United States Comfort Keepers Full timeJob DescriptionJob DescriptionMake more than a living!Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!Comfort Keepers of La Crosse, WI is seeking a Client Care...
-
Client Care Coordinator
6 days ago
Overland Park, United States Comfort Keepers Full timeJob DescriptionJob DescriptionMake more than a living!Are you looking for a rewarding career that will allow you to make someone's day, every day? Do you love building and maintaining working relationships with others that improve their quality of life? If so, we've got the job for you!Comfort Keepers of La Crosse, WI is seeking a Client Care...
-
Denial Coordinator
5 days ago
Monterey Park, United States Apollo Medical Holdings, Inc. Full timeJob Title: Denial Coordinator Department: Health Services - Denials About the Role: Astrana Health is looking for a Denial Coordinator. This role will report to a Manager-Denial and enable us to continue to scale in the healthcare industry. This is a hybrid role where the expectation is to work both in the office and at home on a weekly basis. What You'll...
-
Intake coordinator for Home Health Agency
6 days ago
Orland Park, United States Home Health Advantage INC. Full timeJob DescriptionJob DescriptionWe are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization.We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to...
-
Services Coordinator
6 days ago
Waite Park, United States ConnectAbility of MN, Inc Full timeJob DescriptionJob DescriptionService Coordinator - Chore Services DivisionJob Title: Service Coordinator - Chore ServicesClassification: Full-Time - ExemptReports To: Executive Director, Director of Divisions, Senior Manager- Chore DivisionSummary: The Chore Services Coordinator is responsible for working directly with clients, case managers and vendors to...
-
Day Care Program Coordinator
2 days ago
Oak Park, United States Hephzibah Children's Association Full timeHephzibah Children's Association is a social service agency located in Oak Park, IL. There are three programs including residential services for young children, foster care, intact and parenting programs and an after school and summer day care program. We are seeking a highly organized and motivated individual to join our team as a Program Coordinator in...
-
Ridley Park, United States SurePower Full time_**We offer our employees competitive pay based on experience level, and a comprehensive benefits package that includes: health insurance, prescription plan, dental, life insurance, vacation, paid holidays, and 401K savings plan. Sure Power, Inc. offers great growth potential and job stability for the right individual. Sure Power is an Equal Employment...
-
PACE Program Coordinator
2 days ago
Monterey Park, United States CareerBuilder Full timeWork Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...
-
Dental Front Office Coordinator
6 days ago
Menlo Park, United States Grace Dental Full time $60,000 - $85,000Experience the Grace Dental Difference!Progressive, high-quality dental practices, Grace Dental and Grace Dental Pediatric, are each seeking a detail-oriented and experienced Treatment Coordinator to manage patient treatment planning for our practice while providing world-class customer services to our patients. The Treatment Coordinators will exemplify...
-
PACE Program Coordinator
6 days ago
Monterey Park, United States AltaMed Health Services Full timeWork Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...
-
Team Coordinator
Found in: Resume Library US A2 - 6 days ago
Overland Park, Kansas, United States Agape Care Group Full timeOverview: Join Our Team as a Scheduler - Office Coordinator! Full Benefits! Are you a leader committed to creating meaningful patient experiences? Do you have strong organizational and people skills? We are looking for an office coordinator who is ready to lead and serve. As an office coordinator, you will be responsible for answering all incoming...
-
Dialysis Program Coordinator
6 days ago
Cedar Park, United States Cedar Park Regional Medical Center Full timeDialysis Program Coordinator - RNJob Description At Cedar Park Regional Medical Center, we foster a culture of compassion, excellence, and community. We believe in going above and beyond to deliver healthcare services to our patients and make a positive impact in the lives of our community members. As a member of our team, you'll experience a supportive and...
-
Dialysis Program Coordinator
5 days ago
Cedar Park, United States Cedar Park Regional Medical Center Full timeDialysis Program Coordinator - RNJob Description At Cedar Park Regional Medical Center, we foster a culture of compassion, excellence, and community. We believe in going above and beyond to deliver healthcare services to our patients and make a positive impact in the lives of our community members. As a member of our team, you'll experience a supportive and...
-
Denial Coordinator
4 days ago
Monterey Park, United States Apollo Medical Holdings, Inc. Full timeJob Title: Denial CoordinatorDepartment: Health Services - DenialsAbout the Role:Astrana Health is looking for a Denial Coordinator. This role will report to a Manager-Denial and enable us to continue to scale in the healthcare industry. This is a hybrid role where the expectation is to work both in the office and at home on a weekly basis.What You'll...
-
Program Coordinator
6 days ago
Rockaway Park, United States Jewish Association for Services for the Aged Full timeJob DescriptionJob DescriptionGeneral Responsibilities: Under supervision of Program Director, coordinates programs and activities at the Senior Center. Assists with administrative and clerical tasks required in routine operation of the Senior Center. May provide case assistance and referral information as deemed appropriate. Specific Duties and...