Guest Services Associate
4 weeks ago
Job Location
DoubleTree By Hilton Lawrence - Lawrence, KS
Position Type
Full Time
Job Category
Hospitality - Hotel
Description
Greets guests upon arrival and make them feel welcome. Administer check-ins and check-outs. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Essential Duties & Responsibilities:
- Maintain a friendly and warm demeanor at all times.
- Obtain all necessary information when taking room reservations.
- Fully comprehend and execute all relevant phases of the front desk computer system.
- Ensure logging and delivery of all messages, packages and mail in a timely and professional manner.
- Be aware of all rate packages and promotions currently in effect.
- Be familiar with all in-house groups. Be aware of all black out and restricted dates.
- Ensure that all guests are checked in/out in a friendly efficient and courteous manner.
- Process guest payments.
- Being a source of information to guests on various matters such as transport and restaurant advice.
- Explain all amenities to guests at check-in.
- Be able to perform complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
- Answer all guest inquiries in a timely and professional nature.
- Adhere to Brand standards and company policies.
- Performs other duties as assigned.
Knowledge and Skills Required:
- High School Education and relevant hotel experience
- Must be able to work well in stressful high pressure situations including ability to handle guest objections and disputes to satisfactory results.
- Must be able to show initiative in job performance including anticipating what needs to be done before it becomes a necessity.
-
Guest Services Associate
4 weeks ago
Lawrence, United States Earth Fare, Inc Full timeGreets guests upon arrival and make them feel welcome. Administer check-ins and check-outs. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Essential Duties & Responsibilities: * Maintain a friendly and warm demeanor at all times. * Obtain all necessary...
-
Guest Services Associate
4 weeks ago
Lawrence, United States Earth Fare Full timeJob DetailsJob Location DoubleTree By Hilton Lawrence - Lawrence, KS Position Type Full Time Job Category Hospitality - Hotel Description Greets guests upon arrival and make them feel welcome. Administer check-ins and check-outs. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely...
-
Guest Services Supervisor
4 weeks ago
Lawrence, United States Earth Fare, Inc Full timePosition Summary: Primarily supervises front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Essential Duties & Responsibilities: * Maintain a...
-
Guest Services Supervisor
4 weeks ago
Lawrence, United States Earth Fare, Inc. Full timePrimarily supervises front desk agents to ensure efficient and smooth operations for producing excellent feedback and guest satisfaction. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate Guest Services Supervisor, Guest Service, Supervisor, Reservations, Office Manager, Hotel, Grocery
-
Guest Service Representative
3 weeks ago
Lawrence, United States Nothing Bundt Cakes #159 Full timeAt Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch....
-
Part Time Guest Service Agent/night Audit
1 week ago
Lawrence, United States Holiday Inn Express Andover N-Lawrence Full timeConsistently models the behavior of a ‘Baywood Ambassador’ who: **SALARY IS BASED ON EXPERIENCE** - Maintains a professional image, including appearance, verbiage, and body language, at all times - Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact - Actively listens to guests, responding...
-
Full Time Guest Service Agent
1 week ago
Lawrence, United States Holiday Inn Express Andover N-Lawrence Full timeConsistently models the behavior of a ‘Baywood Ambassador’ who: **SALARY IS BASED ON EXPERIENCE** - Maintains a professional image, including appearance, verbiage, and body language, at all times - Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact - Actively listens to guests, responding...
-
Seasonal: Guest Advocate
3 hours ago
Lawrence, Kansas, United States Target Full timeALL ABOUT TARGETWorking at Target means helping all families discover the joy of everyday life. We bring that vision tolife through our values and culture.Learn more about Target here.ALL ABOUT SEASONAL JOBSSeasonal Specialty Sales Roles: A sales force of specialized consultants who provide tailored suggestions and solutions through active selling and...
-
Sales & Customer Service Associate
3 weeks ago
Lawrence, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Jayhawk Massage 4931 W 6th St Lawrence KS 66049 Do you have a passion for helping others? At the Massage Envy Jayhawk Massage, Inc franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience...
-
Sales & Customer Service Associate
2 weeks ago
Lawrence, United States Massage Envy Full timeOverview Where Better Careers Begin!Massage Envy Jayhawk Massage 4931 W 6th St Lawrence KS 66049 Do you have a passion for helping others? At the Massage Envy Jayhawk Massage, Inc franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience...
-
Sales & Customer Service Associate
2 days ago
Lawrence, United States Massage Envy Full timeOverview: Where Better Careers Begin! Massage Envy Jayhawk Massage 4931 W 6th St Lawrence KS 66049 Do you have a passion for helping others? At the Massage Envy Jayhawk Massage, Inc franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience...
-
Sales & Customer Service Associate
2 days ago
Lawrence, United States Massage Envy Full timeOverview Where Better Careers Begin!Massage Envy Jayhawk Massage 4931 W 6th St Lawrence KS 66049 Do you have a passion for helping others? At the Massage Envy Jayhawk Massage, Inc franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience...
-
Night Auditor
3 weeks ago
Lawrence, United States Capital Management Services Full timeJob Type Full-time, Part-time Description Job Duties: Greeting & checking guests in/out of the hotel Handling guest requests Answering internal/external calls Taking reservations over the phone Running shift reports & balancing cash drawers Properly executing daily closing reports Assisting other departments with guest needs including communicating issues...
-
Cashier / Service
2 weeks ago
Lawrence, United States Taco Bell Full timeCashier / Service Lawrence, MA The Cashier / Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement Opportunities *...
-
Cashier / Service
2 days ago
Lawrence, United States Taco Bell Full timeCashier / Service Lawrence, MA The Cashier / Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement Opportunities *...
-
Food Prep
2 weeks ago
Lawrence, United States Taco Bell Full timeFood Prep / Food Service Lawrence, MA The Food Prep / Food Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement...
-
Food Prep
2 days ago
Lawrence, United States Taco Bell Full timeFood Prep / Food Service Lawrence, MA The Food Prep / Food Service is the key to ensuring guest satisfaction. This is a very important position for a friendly, helpful individual who enjoys working in a fast-paced environment. Why should you apply? * Free Meals during your shift * Flexible Scheduling * Fun Work Environment * Paid Training * Advancement...
-
Front Desk Associate
2 weeks ago
Lawrence, United States Genesis Health Clubs Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.Duties and Responsibilities:Executes procedures as outlined by front desk manualAnswer phones, take messages and transfer callsKnowledgeable of Clubs amenities and...
-
Front Desk Associate
2 days ago
Lawrence, United States Genesis Health Clubs Full timeThis position will be responsible for the day-to-day operations of the Front Desk including, the processing of guest check ins, member retention and maintaining quality customer service.Duties and Responsibilities:Executes procedures as outlined by front desk manualAnswer phones, take messages and transfer callsKnowledgeable of Clubs amenities and...
-
Guest Advocate
2 weeks ago
Lawrence, United States Target Full timeTarget - 345 Rockaway Tpke [Retail Cashier / Customer Service / Team Member] As a Guest Advocate at Target, you'll: Create a welcoming experience by authentically greeting, every guest every time; Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; Welcome guests into self-checkout and provide...