Legal Operations Manager

4 weeks ago


Troy, United States Professional Partners Group Full time

Job DescriptionJob Description

LOCATION: Troy (main job location)/ Detroit (need to come in at least once a week)

JOB SUMMARY:

Oversees and organize legal assistant support activities for the Firm in order to ensure organizational effectiveness and efficiency. Support the legal assistants in their daily work with attorneys and paralegals including managing all facets of legal work in litigation, estate and succession planning, immigration, corporate and real estate, labor and employment, intellectual property and any other practice areas of the Firm. The work is specialized and requires knowledge of the preparation and processing requirements of legal documents, legal terminology, civil procedures and discovery, and the court system.

MAJOR RESPONSIBILITIES:

  • Oversee workflow of the Firm’s legal assistant teams.
  • Coordinate legal assistant coverage for all attorneys and paralegals.
  • Manage legal assistant attendance and time off.
  • Provide supervision and direction to legal assistants.
  • Assess and track staff training.
  • Administer performance Management Program for legal assistants.
  • Succession Planning including maintaining transitional documents and manuals.
  • Carry out the Firm’s policies and procedures fairly and consistently.
  • Coach and discipline staff with support of the Director of Human Resources.
  • Conduct group meetings and presentations.
  • Conduct recruiting and retention activities for the legal assistant job class.
  • Coordinate and participate in staff appreciation events.
  • Demonstrate the Firm’s identified values.
  • Maintain client confidence by keeping attorney/client information confidential.

OTHER JOB FUNCTIONS:

  • Manage Firm’s eNotary platform.
  • Butzel portal updates for new hires.
  • Attend and participate in Firm Managers/Directors and HR Department meetings.
  • Oversee Firm’s Employee Recognition Program.
  • Oversee Firm’s Staff Mentor Program.
  • Perform other duties as assigned in the Human Resources Department.

SKILLS AND ABILITIES:

  • Notary Public preferred.
  • Independent judgment in completing activities and works independently in managing workflow.
  • Strong administrative skills and efficiency in using Firm’s applicable software applications.
  • Ability to work collaboratively and as a member of a team with internal and external contacts.
  • Attention to detail and high level of accuracy.
  • Effective organization and prioritization skills.
  • Possess excellent written and verbal skills.
  • Possess excellent proofreading, grammar and editing skills.
  • Comprehensive knowledge and experience with the following software programs preferred: Microsoft Office (Word, Outlook, Excel and PowerPoint) and Adobe Professional. Knowledge of SurePoint and Concur also helpful.

EDUCATION, EXPERIENCE AND/OR TRAINING:

  • Ten (10) years’ experience as a Human Resources Manager or Office Manager with supervisory responsibility.
  • SHRM or CRM Certification is a plus.
  • Bachelor’s Degree and/or relevant work experience.
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