Wholesale Senior Client Services Specialist
4 weeks ago
All Dart Bank team members take 100% ownership of their positions. They are proactive, flexible, courteous, and resourceful. They have a "how can we make this work" mindset and provide the best customer service possible. They are innovative and creative in meeting the needs of their position and in offering ideas and solutions that will be of benefit. They are excellent at prioritization and organization to ensure maximum customer satisfaction. Client Services Specialists are self-sufficient, confident, and accurate decision makers. They work both independently and cohesively with others and foster a team environment. The focus of a Client Services Specialists is to ensure accurate information while providing exceptional customer service. Maintaining an attitude of approachability and willingness to assist in troubleshooting with customers and Dart Bank departments as needed. They thrive in our ever-changing environment and take great pride in contributing to Dart Bank being an industry leader. Primary Duties: Manage client inquiries via phone, email, or online. Provide clients with assistance on navigating the loan process at Dart Bank, including technical assistance with the customer portal. Assist clients with running AUS, ordering services, providing details on loan status, and answering questions on outstanding conditions on the loan. Follow appropriate escalation paths to resolve issues or complaints. Reviews customer communications prior to distribution and stays current on all external customer and internal team communications as appropriate. Maintains a working knowledge of underwriting, program guidelines, and regulatory compliance. Complete service order requests as needed upon client inquiry. Excellent verbal and written communication skills with the ability to handle delicate situations with diplomacy and tact. Assist in training and answering questions for other team members. Provide coaching and feedback to other team members. Aggregate recurring issues or suggested process improvements to the Client Services Manager for resolution. Actively participate and advocate the bank's training and development programs and commitment to learning. Responsible for following company policies and procedures as directed. Never employ workarounds to procedures or policies. Be relentlessly resourceful in finding answers and assist in creation of trainings, manuals and job aids as needed. Willing and able to assist mortgage teams with questions and training as needed. Maintain strong positive communication with all departments to develop cohesive working relationships. All other duties as assigned. Adheres to all Federal and State laws and regulations, including the Bank Secrecy Act. Essential Functions: 1) Use of hands or equivalent ability to complete required tasks. 2) Vision or equivalent ability to complete required tasks. 3) Strong communication skills and a positive attitude. 4) Relationships with exte
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Client Services Representative
1 week ago
Mason, United States NVA Full timeAbout UsMason Family Pet Hospital is currently seeking to hire Client Service Representatives (Reception) to help support our fast paced, multi doctor veterinary practice! Over the past 20 years, we have served the Mason community by providing the highest quality of care to our patients and an excellent experience to our clients. We are aware of the stress...
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Client Services Representative
1 day ago
Mason, United States NVA Full timeAbout UsMason Family Pet Hospital is currently seeking to hire Client Service Representatives (Reception) to help support our fast paced, multi doctor veterinary practice! Over the past 20 years, we have served the Mason community by providing the highest quality of care to our patients and an excellent experience to our clients. We are aware of the stress...
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Mason, United States Genetco Inc. Full timeJob DescriptionJob DescriptionFull-time and remote Senior Inside National Account Sales RepresentativeGenetco is a full line private distributor of generic pharmaceuticals. We service all sectors of the industry. We also service the entire United States and have been doing so for over 38 years.The Senior Inside National Account Sales Representative will be...
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Mason, United States Genetco Inc. Full timeJob DescriptionJob DescriptionFull-time and remote Senior Inside National Account Sales RepresentativeGenetco is a full line private distributor of generic pharmaceuticals. We service all sectors of the industry. We also service the entire United States and have been doing so for over 38 years.The Senior Inside National Account Sales Representative will be...
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Client Services Representative
1 week ago
Mason, United States Singlepoint Full timeThis individual will serve as main point of contact for campus clientele to address issues which may include a variety of topics such as invoicing and compliance concerns as well as inquiries regarding industry updates occurring in the marketplace. The individual will be responsible for understanding the organization's contractual requirements and providing...
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Client Services Representative
1 week ago
Mason, United States SinglePoint Full timeThis individual will serve as main point of contact for campus clientele to address issues which may include a variety of topics such as invoicing and compliance concerns as well as inquiries regarding industry updates occurring in the marketplace. The individual will be responsible for understanding the organization's contractual requirements and providing...
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Client Services Representative
2 days ago
Mason, United States SinglePoint Full timeThis individual will serve as main point of contact for campus clientele to address issues which may include a variety of topics such as invoicing and compliance concerns as well as inquiries regarding industry updates occurring in the marketplace. The individual will be responsible for understanding the organization's contractual requirements and providing...
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Senior Jira Specialist
3 weeks ago
Mason, United States Diverse Lynx Full timeSenior Jira Specialist Mason OH Remote Job summary : JIRA development - advance workflow configuration, groove scripting experience in validation, condition & post function configuration, issue, screens, permission, notification configuration JIRA - Support and Review Current Requirements work , recommend Requirements & best practices JIRA &...
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Client Service Coordinator
4 hours ago
Mason, United States Banfield Pet Hospital Full timeClient Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...
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Claims Specialist
2 weeks ago
Mason, United States Kelly Services, Inc. Full time#x 9; Monitor and assist in resolving AOG situations in a timely manner. Ensure conformance to AOG response policy to include effective and timely communication and execution. . Process pick tickets/ orders by pulling and issuing parts to support ser Claims Specialist, Claims, Specialist, Processing, Customer Service, Operations, Insurance, Staffing
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Sr Specialist HR Business Partner
7 days ago
Mason, United States L3Harris Technologies Full timeThis is a senior level position that will work collaboratively with the division HR team, Business Leaders, and the Human Resources Director. In addition to ensuring effective delivery of HR core processes and compliance with relevant company guideli Business Partner, HR, Leadership, Business, Specialist, Talent Acquisition, Technology, Business Services
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Patient Service Specialist- Float
4 days ago
Mason, United States NovaCare Rehabilitation Full timeOverview Patient Service Specialist - Float Position Full Time Lansing Area, Michigan When patients enter our center, we want them to have an exceptional experience – starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and business side of our center. The front desk is...
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Service Parts Specialist
1 month ago
Mason, United States Makino Full timeSERVICE PARTS SPECIALIST This position is hybrid and responsible for communicating with internal and external customers via the telephone, email, or written correspondence, for part quotations, orders and technical information. Aids in internal and external part number identification, research and documentation. Manage any other customer issues or concerns...
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Service Parts Specialist
1 day ago
Mason, United States Makino Full timeSERVICE PARTS SPECIALIST This position is hybrid and responsible for communicating with internal and external customers via the telephone, email, or written correspondence, for part quotations, orders and technical information. Aids in internal and external part number identification, research and documentation. Manage any other customer issues or concerns...
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Claims Specialist
1 month ago
Mason, United States Global Channel Management Full timeAbout the job Claims Specialist Claims Specialist needs 1 year claims system experience, preferably in the Healthcare industry Claims Specialist requires: College degree or equivalent experience required Minimum of 1 year claims system experience, preferably in the Healthcare industry Basic analytical and problem solving skills Good communication and...
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Claims Specialist
2 days ago
Mason, United States Global Channel Management Full timeAbout the job Claims Specialist Claims Specialist needs 1 year claims system experience, preferably in the Healthcare industry Claims Specialist requires: College degree or equivalent experience required Minimum of 1 year claims system experience, preferably in the Healthcare industry Basic analytical and problem solving skills Good communication and...
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Sr On Site Service Specialist.MS Ops
2 weeks ago
Mason, United States Kelly Services, Inc. Full timeReady, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as an Legal Sr On-Site Svcs Spec. MS Ops Onsite with one of the best industries in the world for sustainable energy. Why you shoul Specialist, Service, Retail, Staffing
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Sr On Site Service Specialist.MS Ops
5 hours ago
Mason, United States Kelly Services, Inc. Full timeReady, set, go! Put your career in motion with a great, new opportunity. Join the Kelly Professional & Industrial team as an Legal Sr On-Site Svcs Spec. MS Ops Onsite with one of the best industries in the world for sustainable energy. Why you shoul Specialist, Service, Retail, Staffing
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Senior Document Control
2 weeks ago
Mason, United States AtriCure Full timeSenior Document Control - Item Configuration Specialist Cincinnati, OH, USA ● Dayton, OH, USA ● Mason, OH, USA Req #2056 Friday, May 10, 2024 AtriCure, Inc. provides innovative technologies for the treatment of Afib and related conditions. Afib affects more than 33 million people worldwide. Electrophysiologists and cardiothoracic surgeons around...
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Casework Support Specialist
2 weeks ago
Mason, United States Bethany Full timeCasework Support SpecialistRequisition #: req13113 Location: Mason, MI Hours: Full-time (40 hours/week) Bethany is changing the world through family. We began our work by serving one child more than 75 years ago. Today, Bethany is an international Christian nonprofit partnering with communities in more than 30 states and in several countries around the...
