Client Services Representative
4 weeks ago
This individual will serve as main point of contact for campus clientele to address issues which may include a variety of topics such as invoicing and compliance concerns as well as inquiries regarding industry updates occurring in the marketplace. The individual will be responsible for understanding the organization's contractual requirements and providing stellar service to the client to exceed their expectations.This individual will be responsible for all aspects of the client including partnering with various internal teams to ensure the client's needs are being met and providing client feedback to enhance service levels. The individual will be responsible for adhering to compliance and client related processes, collecting consolidation funds and posting direct payments for the purpose of generating revenue, managing their territory of 100+ clients in a minimum of 4 States by understanding each client's servicing preferences and performing a multitude of tasks. Tasks can range from quoting payoffs to performing monetary reversals to resolving client issues and monitoring them until resolution is achieved. The individual will be the "gatekeeper" for the client relationship and will be trained on interdepartmental processes to facilitate the investigative and research portion of this position.1. Must be able to creatively think and develop innovative solutions in a quick and accurate manner.2. Must be able to multi-task and prioritize tasks while demonstrating a strong commitment to providing outstanding customer service.3. Must be able to escalate concerns related to servicing the client to Management, Sales and Operations.4. Must be able to make independent decisions to service clients while remaining compliant with processes.QUALIFICATIONS:Excellent verbal and written communication skill to include communicating at several organizational levels (clients, supervisors, peers, leadership).Excellent organizational and time management skills.Excellent working knowledge of MS Office products to include: Excel, Word, Outlook and the Internet.1-year experience in 3rd party collections and/or the collections industry (preferred).Minimum of 2-3 years of experience in customer services industry.Ability to effectively manage projects and relationships at multiple levels to achieve client and departmental goals.Open and flexible personality that is energetic and approachable.Ability to interact well with others and show respect for alternative viewpoints.Committed to achieve goals. Shows enthusiasm and commitment.Probes facts analyzes issues and makes systematic and rational judgments based on relevant information.This job description in no way states or implies that these are the only duties to be performed by this employee. S/He will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.About Us:General Revenue Corporation is the recognized premier industry leader in collections with over a forty (40) year working history We are guided by the philosophy of valuing our clients, customers and our employees by treating each person with dignity, respect and compassion during every interaction. As an employee of GRC, we make it a priority to provide our staff with the tools to successfully grow, develop, and succeedLearn more at www.generalrevenue.com.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.NOTE: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the futureEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
-
Client Services Representative
4 weeks ago
Mason, United States NVA Full timeAbout UsMason Family Pet Hospital is currently seeking to hire Client Service Representatives (Reception) to help support our fast paced, multi doctor veterinary practice! Over the past 20 years, we have served the Mason community by providing the highest quality of care to our patients and an excellent experience to our clients. We are aware of the stress...
-
Client Services Representative
3 weeks ago
Mason, United States NVA Full timeAbout UsMason Family Pet Hospital is currently seeking to hire Client Service Representatives (Reception) to help support our fast paced, multi doctor veterinary practice! Over the past 20 years, we have served the Mason community by providing the highest quality of care to our patients and an excellent experience to our clients. We are aware of the stress...
-
Client Services Representative
4 weeks ago
Mason, United States SinglePoint Full timeThis individual will serve as main point of contact for campus clientele to address issues which may include a variety of topics such as invoicing and compliance concerns as well as inquiries regarding industry updates occurring in the marketplace. The individual will be responsible for understanding the organization's contractual requirements and providing...
-
Client Services Representative
3 weeks ago
Mason, United States SinglePoint Full timeThis individual will serve as main point of contact for campus clientele to address issues which may include a variety of topics such as invoicing and compliance concerns as well as inquiries regarding industry updates occurring in the marketplace. The individual will be responsible for understanding the organization's contractual requirements and providing...
-
Customer Service Representative
2 weeks ago
Mason, United States Response Marketing Services Full timeOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer acquisition rates with no sacrifice...
-
Customer Service Representative
3 weeks ago
Mason, United States Kelly Services, Inc. Full timeKelly® Professional & Industrial, we’re passionate about helping you find a job that works for you. We’re seeking full-time Remote Customer Service Representatives for our client, one of our top clients, one of the largest eye-wear companies in the world located in Mason, OH!Pay: $17.00Hours of Operation/Business hours: Monday through Friday –...
-
Customer Service Representative
3 weeks ago
Mason, United States Response Inc. Full timeJob DescriptionJob DescriptionOur goals are simple. We want to accelerate the growth and notoriety of any brand we work with. We employ innovative techniques within a proven model that is specifically geared to provide a positive experience for consumers with each interaction. Our ability and proven track record allow for the highest possible customer...
-
Verizon Customer Service Representative
2 weeks ago
Mason, United States Response Inc. Full timeJob DescriptionJob DescriptionResponse Inc. is a telecommunication-based consulting sales and marketing firm. We help our client’s popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities.We are looking for a self-starter entry-level Verizon Customer Service...
-
Customer Service Representative
3 weeks ago
Mason, United States EVERSANA Full timeJob DescriptionJob DescriptionCompany DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We...
-
Customer Service Representative
4 weeks ago
Mason, United States EVERSANA Full timeJob DescriptionJob DescriptionCompany DescriptionAt EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We...
-
Guest Service Representative
2 months ago
Mason, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first p Guest Service, Representative, Guest, Service, Bakery, Restaurant, Retail
-
Guest Service Representative
2 months ago
Mason, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
3 weeks ago
Mason, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
2 months ago
Mason, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
2 weeks ago
Mason, United States Nothing Bundt Cakes Full timeThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage and bring joy to our guests,...
-
Guest Service Representative
2 months ago
Mason, United States Nothing Bundt Cakes - Mason Full timeJob DescriptionJob DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage...
-
Guest Service Representative
3 weeks ago
Mason, United States Nothing Bundt Cakes - Mason Full timeJob DescriptionJob DescriptionThe Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes. The Guest Service Representative is the first point of brand contact in our bakery and serves in an essential role to engage...
-
Client Service Coordinator
3 weeks ago
Mason, United States Banfield Pet Hospital Full timeClient Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and...
-
Patient Service Representative
6 days ago
Mason, United States Robert Half Full timeJoin a Growing Team and Make a Difference!As a Patient Service Representative, you will be the vital link between patients, doctors, pharmacies and insurance providers, ensuring seamless support and assistance. Apply today to be considered for an upcoming role and be part of a team dedicated to improving patient experiences and outcome.Key...
-
Patient Service Representative
5 days ago
Mason, United States Robert Half Full timeJoin a Growing Team and Make a Difference!As a Patient Service Representative, you will be the vital link between patients, doctors, pharmacies and insurance providers, ensuring seamless support and assistance. Apply today to be considered for an upcoming role and be part of a team dedicated to improving patient experiences and outcome.Key...
