Information Technology Support Technician 1

2 weeks ago


Clifton Springs, United States Phelps-Clifton Springs Central School District Full time

The Phelps-Clifton Springs Central School District has an opening for an Information Technology Support Technician 1. The successful candidate will need to: Provides direct customer service for students, staff, and parents for both hardware and software; Documents resolutions for all reported issues through the district’s ticketing system; Follows up on assigned tickets to resolve tickets with satisfied students, staff, and parents; Collaborates with vendors and colleagues to continually learn and make improvements; Analyzes and resolves common problems concerning PC/Apple software and hardware to determine an acceptable solution and ensures that all supported applications run; Installs PC, Apple, and mobile device applications; Configures computers for network connectivity; Help maintain the district’s hardware and software inventories; Perform other duties as assigned by the supervisor. Job Qualifications High School Diploma or GED Civil Service approved as Information Technology Support Technician I Fingerprint Clearance Application Deadline:04/24/2024 Civil Service Title: Information Technology Support Technician 1 Job Number: DIS04.2024


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