Sales Development Specialist

4 weeks ago

Sacramento, United States MiMedx Full time

At MIMEDX, our purpose starts with helping patients heal. We are driven by discovering and developing regenerative biologics utilizing human placental tissue to provide breakthrough therapies addressing the unmet medical needs for patients across multiple areas of healthcare. Possessing a strong portfolio of industry leading advanced wound care products combined with a promising clinical pipeline, we are committed to making a transformative impact on the lives of patients we serve globally. We are excited to add a Sales Development Specialist to our sales team The position will pay between $45-55k base plus commissions based on previous relevant experience, educational credentials, and location. POSITION SUMMARY: Secure sales leads by identifying, qualifying and coordinating the necessary communication of sales leads with the assigned external sales professional. Identify qualified sales leads by following up on inbound leads from various marketing programs, outbound marketing campaigns or proactive calling to target accounts. Nurture prospects over time, discover needs, offer relevant resources, learn where they are in the buying process and secure appointments that propel the sale forward. Utilize targeted and insightful questions to speak knowledgeably with decision makers, provide content and product/service information, and work with prospect to explain how product and/or service can address their challenges. Maintain product knowledge so can speak knowledgably on the product, utilize targeted and insightful questions to qualify leads and provide relevant content and product/service information to move the lead generation process forward. Document outbound/inbound activity and maintain client accounts in customer relationship management (CRM) systems and other marketing databases. Work closely with marketing and sales teams. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Make daily outbound calls using a script (as a guideline) to qualify leads received from various industry conferences and targeted sales campaigns * Establish, develop, and maintain business relationships with prospective customers * Research campaign/other leads to determine customer needs, requirements, and expectations in order to identify which products/services to recommend * Introduce appropriate company products/services to prospective customers and generate opportunities for members of the sales team; set appointments for sales team * Follow-up with members of sales team on the status of all qualified leads/pending opportunities * Update system(s) used to track all calls, appointments, and activities, and keep customer contact information up-to-date * Coordinate and create an efficient and effective plan to follow-up on qualified leads that align with the sales team territories and goals, and corporate objectives * Prepare routine reports that provide sales team and management with information on customer needs/feedback, concerns, interest, and competitive activities * Maintain in-depth knowledge of the company's brands, systems, and processes as it relates to placing orders * Work with appropriate individuals to maintain awareness of product applications, market conditions, competitive activities, advertising/promotional trends related to generating sales * Participate in meetings, training sessions, and professional/skill development sessions EDUCATION/EXPERIENCE: * BS/BA in related discipline. Certification may be required in some areas. * 0-2 years of experience in related field, or verifiable ability, OR * MS/MA/MBA and 0-1 years of experience in related field * Prefer Life Sciences experience * Prefer Knowledge in healthcare under FDA or AATB environment * Experience with Salesforce.com * Prefer sales or Inside Sales experience SKILLS/COMPETENCIES: * Strong skills in Microsoft Office (Word, Excel, etc.) * Effective oral, written, and interpersonal communication skills, with a focus on high level of customer service, relationship building, and confidentiality * Ability to manage time and workload effectively, which includes planning, organizing, and prioritizing with attention to details; respond with a sense of urgency to all inquiries and requests * Ability to influence others to achieve desired results using tenacity and diplomacy * Ability to aggressively utilize all available resources to identify new sales leads * High level of initiative, creative thinking, decision making and problem resolution skills * Ability to influence and gain cooperation of others WORK ENVIRONMENT: The work is typically performed in a normal office environment. Role routinely uses standard office equipment. Will be assigned a pre-defined work shift based on current business needs. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to, or requirements for, this job at any time.

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