Patient Services Representative, Lead

2 weeks ago

Vista, United States Vista Community Clinic Full time
Overview

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.

Responsibilities

Lead Responsibilities

  • Ensure staff are providing excellent customer service
  • Provide oversight of front desk staff, be a resource to assist with PSR duties and questions
  • Responsible for checking patients in for appointments, verifying demographic and insurance information, collecting payments, scheduling appointments, identifying and communicating to the patient needed clinical services
  • Facilitate the flow of patients from the front to the back office, ensuring patients are in exam room on a timely basis
  • Show support to the staff and ensure the following is being completed
  • Ensure all PSR’s are using Well 100% of the time
  • Ensure all PSR’s are running Pointcare for ALL SFS patients 100% of the time, and referring to CEC
  • Ensure all PSR’s are jockeying the schedules
  • Ensure department is printing gaps in care reports 100% of the time for all patients
  • Monitor patient schedules and ensure that all appointments slots are booked
  • Decrease the number of voided encounters
  • Following up and scheduling of no shows, cancellations appointments per policy
  • PCP continuity-schedule to improve
  • Completion of chart prep and collecting accurate demographic information

Greet and respond to limited inquiries from patients and customers in a professional manner. Perform a variety of clerical functions.

  • Greet patients in-person and via telephone
  • Verify insurance eligibility and copy insurance cards
  • Perform financial and eligibility screening for clinic programs
  • Print daily schedule and confirm next day’s appointments
  • Complete appropriate paperwork as needed for patients: school excuses, Head Start forms, etc.
  • Make follow-up appointments for referrals from other sites
  • Call, reschedule  and mail letters to all N/S patients
  • Responsible for patients checking in through completing encounters, personal records forms, etc. 
Qualifications

Minimum

• High school graduate or equivalent • Minimum three years’ medical/dental office experience • Minimum one year experience in insurance billing in a medical/dental setting • Bilingual English/Spanish

Preferred

  • Minimum one year supervisory or lead experience

Required Skills/Knowledge/Abilities

  • Experience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferred
  • Ability to interface with all levels of personnel in a professional manner
  • Excellent customer service skills and commitment to providing the highest level of customer satisfaction
  • Ability to type minimum 35 WPM

Preferred Skills/Knowledge/Abilities

  • Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
  • Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities

Pay Range

$22.00 - $25.00

  • Patient Services Representative, Lead

    3 weeks ago

    Vista, United States Vista Community Clinic Full time

    Overview: Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team...

  • Patient Service Representative

    7 days ago

    Vista, United States Scripps Health Full time

    This is a casual position for day shift located at Scripps Clinic in Vista supporting the Radiation Oncology department. Join the Scripps Health team and work alongside passionate caregivers and provide patient-centered healthcare. Receive endless ap Patient, Oncology, Representative, Radiation, Customer Service, Per Diem

  • Patient Access Representative

    1 week ago

    Playa Vista, United States Diversified Technologies Inc. (DTI) Full time

    Job Location:12746 West Jefferson Boulevard 3rd/4th Floor Playa Vista, CA 90094 - Description: - Location: 12746 W. Jefferson Blvd. Playa Vista, CA Float Location: 1919 Santa Monica Blvd. Schedule: Monday-Friday 8 hours between 0740-1740. Required Qualifications: - Experience with medical insurance, referral processes, and benefit plans - 1year of...

  • Patient Services Representative

    1 month ago

    Vista, California, United States Vista Community Clinic Full time

    Overview: Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team...

  • Patient Services Representative-Mobile Unit

    4 weeks ago

    Vista, United States Vista Community Clinic Full time

    Overview: Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team...

  • Client Service Representative

    4 weeks ago

    Chula Vista, United States CareerBuilder Full time

    Are you on the lookout for your next thrilling career opportunity in the world of sales? Look no further, as your journey brings you here. We are in pursuit of enthusiastic and driven individuals, just like you, to become integral members of our dynamic team as a Client Service Representative. Prepare to unlock your full earning potential, as we stand by...

  • PATIENT SERVICES REPRESENTATIVE

    1 week ago

    Vista, CA 92084, USA, United States Vista Community Clinic Full time

    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who...

  • PATIENT SERVICES REPRESENTATIVE

    2 weeks ago

    Vista, CA 92083, USA, United States Vista Community Clinic Full time

    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who...

  • PATIENT SERVICES REPRESENTATIVE

    2 weeks ago

    Vista, CA 92083, USA, United States Vista Community Clinic Full time

    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who...

  • PATIENT SERVICES REPRESENTATIVE

    2 weeks ago

    Vista, CA 92084, USA, United States Vista Community Clinic Full time

    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who...

  • Business Development Representative BDR

    4 weeks ago

    Vista, United States Caring Transitions of Carlsbad, La Jolla and Temecula Full time

    Job DescriptionJob DescriptionCaring Transitions of Carlsbad, La Jolla and Temecula is seeking a Business Development Representative to join our team. The Business Development Representative is responsible for prospecting sales and qualifying leads for new and existing accounts.This person will act as a liaison between our marketing and sales teams. He/she...

  • Access Service Representative-admitting-sharp Chula

    1 month ago

    Chula Vista, United States Sharp Healthcare Full time

    [H.S. Diploma or Equivalent **Hours** **Shift Start Time**: Variable **Shift End Time**: Variable **Additional Shift Information**: **Weekend Requirements**: Every Other **On-Call Required**: No **Hourly Pay Range (Minimum - Midpoint - Maximum)**: $23.100 - $28.514 - $34.217 **What You Will Do** Coordinates all registration functions necessary to ensure...

  • Employment Services Representative

    1 day ago

    Vista, United States Amity Foundation Full time

    Amity Foundation , an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as an Employment Services Representative - Vista Campus. This groundbreaking opportunity will allow you to work with our prison and re-entry programs helping the...

  • Patient Svc Rep-Vista-General Surgery

    2 weeks ago

    Vista, United States Palomar Health Medical Group Full time

    The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in patients, answering phones, documenting accurate patient information and ensuring overall patient flow. The PSR will schedule walk-in appointments, ensure accurate patient insurance information, explain billing procedures, collect...

  • PATIENT SERVICES REPRESENTATIVE-MOBILE UNIT

    2 weeks ago

    Vista, CA 92084, USA, United States Vista Community Clinic Full time

    Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who...

  • Employment Services Representative

    2 weeks ago

    Vista, United States Amity Foundation Full time

    Job DescriptionJob DescriptionAmity Foundation, an internationally acclaimed Teaching, and Therapeutic Community is seeking compassionate and enthusiastic individuals with a desire to teach, learn and join our community as an Employment Services Representative - Vista Campus. This groundbreaking opportunity will allow you to work with our prison and...

  • Customer Service

    1 month ago

    Chula Vista, United States Wyyerd Group LLC Full time

    Job DescriptionJob DescriptionWyyerd Fiber is seeking a Customer Service and Activation Representative (CSAR) to be part of a team of high-energy, customer-oriented peers who handle inbound sales and customer support as the first point of contact for customers and others who contact us.OverviewThe Customer Service and Activation Representative (CSAR) is the...

  • Patient Svc Rep-Vista-General Surgery

    2 weeks ago

    Vista, United States Palomar Health Medical Group Full time

    Requisition ID 38606 Department General Surgery Location Vista, California Union Not Applicable Salary Range 20.00 - 28.00 Job Type Full-Time Shift Day Hours Per Shift 8 Hours Per Pay Period 80 Description The Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting & checking in...

  • Patient Care Coordinator

    3 weeks ago

    Vista, United States Sonrava Health Full time

    Overview: Our company is looking for a bright, motivated and talented Patient Care Coordinator. The Patient Care Coordinator is the primary point of contact and communication for patients in our offices. The Coordinator will greet patients, introduce them to the office, coordinate treatment services, and nurture the patient relationship. The Patient Care...

  • Branch Services Representative

    2 weeks ago

    La Vista, United States Centris Federal Credit Union Full time

    Job DescriptionJob DescriptionUnleash Your Potential as a Branch Services Representative at Centris Federal Credit Union! Position: Branch Services Representative (Universal Banker) Location: 99th & Giles BranchHours: Monday through Friday between 8:45 AM to 5:45 PM, and rotating Saturdays from 8:45 AM to 1:15 PM.This isn't just a job, it's a path to...