Patient Services Representative-Mobile Unit
4 weeks ago
Overview:
Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing care in a comprehensive, high quality setting. Located in San Diego, Orange and Riverside counties, we work to advance community health and hope by providing access to premier health services. We are looking for dedicated, motivated, enthusiastic team players who want to make a difference in the community. Our competitive compensation and benefits program includes health, dental, vision, company-paid life, flexible spending accounts and a 403(B) plan, for eligible employees. VCC is an equal opportunity employer.
Responsibilities:Greet and respond to limited inquiries from patients and customers via telephone and in person. Perform a variety of clerical functions and drive mobile unit.
Drive Mobile Unit to event sites, ensure proper and safe set-up, break-down and storage of mobile unit and related equipment such as
computer equipment, canopies, tables and chairs
Complete and submit vehicle inspection reports weekly ensuring regular maintenance is performed and any mechanical issues are
addressed immediately
Greet patients in a professional manner
Answer incoming telephone calls within 3 rings; transfer calls in a timely and appropriate manner
Verify insurance eligibility and copy insurance cards
Work closely with other clinic staff to ensure patients are being seen in a timely manner
Perform financial and eligibility screening for clinic programs
Print daily schedule and confirm next days appointments
Minimum
- High school graduate or equivalent
- One year experience in a medical or dental office
- Experience in verifying insurance/program eligibility
- Bilingual English/Spanish
Required Skills/Knowledge/Abilities
- Experience/familiarity with Practice Management and Electronic Dental Records systems, NextGen preferred
- Ability to interface with all levels of personnel in a professional manner
- Excellent customer service skills and commitment to providing the highest level of customer satisfaction
- Ability to type minimum 35 WPM
Preferred Skills/Knowledge/Abilities
- Experience/familiarity with Practice Management and Electronic Medical Records systems, NextGen preferred
- Experience/familiarity with computers, Microsoft Office products, business e-mail communication systems and internet search capabilities
Pay Range
$18.00 - $21.00
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