IT Asset Manager

2 weeks ago

Englewood, United States ClientSolv Full time
Company Description

ClientSolv Technologies is an IT solution firm with over a decade of experience serving Fortune 1000 companies, public sector and small to medium sized companies. ClientSolv Technologies is a woman-owned and operated company that is certified as a WMBE, 8a firm by the Federal government's Small Business Administration.

Job Description

We are seeking an IT Asset Manager for a contract-to-hire role in Englewood, CO. This role will be onsite/in the office during normal business hours, Monday- Friday (no remote options).

In this role, you will be responsible the daily and long-term strategic lifecycle management of client and infrastructure hardware assets, software assets and software licenses throughout the organization. This includes planning, acquiring, deployment, management, retirement and disposition of hardware and software assets and contracts to ensure compliance with internal policies, controls, and third party requirements. You will also be responsible for participation in internal and external audits, procurement and procurement/finance strategies as they pertain to IT Asset Management (ITAM) - and physical asset security. Additional responsibilities include:
  • Provide leadership and guidance over the IT Asset lifecycle for hardware and software
  • Support all members of the ITAM/SAM/HAM Teams, sponsors and stakeholders
  • Document and maintain the policies and processes required for an effective ITAM program
  • Provide requirements and oversight to systems managing and tracking the IT assets
  • Responsibility for the quality of IT asset data within the asset management systems
  • Regularly audit processes, data, controls, and security of the IT assets
  • Review and communicate analysis of software license and hardware contract compliance as needed
  • Regular report on the IT Asset Management program status, plans, and deficiencies
  • Partner with internal compliance team on asset processes and effectiveness
  • Lead external audit processes, analyses, and resolutions
  • Drive increased automation for software asset management process efficiencies
  • Administer contracts and relationships to maximize value creation of software licensing and support
  • Build audit defense process and risk assessment/compliance methodologies to reduce audit likelihood
  • Help develop dashboards, reporting, metrics and program KPIs/CSFs
  • Respond to requests from end users, managers, developers, and others - internal and external
Qualifications
  • Degree is not required. BA/BS or MA/MS preferred plus 5+ years of process/program management experience in large enterprise environment
  • 3+ years of IT Hardware and Software Asset Management experience in large enterprise environment
  • Awareness of the IT Asset Management Lifecycle for hardware and software
  • Understanding of the relationship ITAM has with ITSM, ITOM, FINOPS
  • Understanding of the budgetary process and how ITAM relates to CapEx and OpEx expenses
  • Performed license remediation utilizing Microsoft Volume Licensing (VLCS)
  • Comprehensive knowledge of technologies supporting asset management processes
  • In-depth knowledge of CMDB relationships in an ITSM platform, especially ServiceNow
  • Understanding and working knowledge of ITIL principles and practices
  • Knowledge of physical asset security, control, and auditing
  • Experience in agreements negotiations with SW publishers, VARs, HW manufacturers, other vendors
  • Experience in Microsoft, Adobe, other large publisher periodic license/agreement renewals/TrueUps
  • Performed license remediation utilizing Microsoft Volume Licensing (VLCS)
  • Administered Adobe perpetual and cloud licensing via the various Adobe Admin consoles
  • Exceptional communication, interpersonal and organizational skills
  • Knowledge and experience in the following technologies: ServiceNow, Google GCP and Workspace (GSuite), Microsoft Licensing, Apple Device Management, SCCM, Workspace One/Airwatch, infrastructure and client hardware, and software delivery methods
  • IAITAM CITAM, CHAMP and/or CSAM Certification preferred


Additional Information

This contract-to-hire role will be onsite/in the office during normal business hours, Monday- Friday (no remote options) in Englewood, CO.

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