Patient Access Representative

4 weeks ago


Tampa, United States FoundCare Inc Full time
PRIMARY PURPOSE:

Patient Access Representatives (PAR) must have a high level of professionalism, accuracy, and timeliness. Under direction of the Front Desk Supervisor, the PAR will be helpful to patients and other staff members. The PAR will ensure for accurately and timely registration of patients. Once patients have completed the registration process, the PAR will alert the medical assistant and/or phlebotomist that the patient is ready for clinical triaging

ESSENTIAL JOB FUNCTIONS:
  • The PAR will assist patients in the completion of medical forms
  • Review and update information including address, phone number, and financial classification.
  • Representatives will collect payment information, gather, review, and enter patient’s insurance, scan all documents to complete registration, and collect/enter co-pay deductibles.
  • The PAR will also manage prescription refills faxed from other facilities and place in the appropriate medical provider’s mailbox
  • The PAR will highlight electronically that the patient is ready for clinical triaging and instruct the patient where to proceed next.
  • The PAR will have the ability to promote a positive and cooperative work environment by communicating problems and workflow issues with supervisor and/or Medical Director, and handle conflict in an appropriate manner.
  • Must also be able to respect the culture, values and opinions of others. Other duties as assigned
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:
  • Knowledge of patient registration task and front desk operations.
  • Ability to communicate effectively with others, with or without the use of an interpreter.
  • Ability to communicate effectively in writing using the English language, with or without the use of auxiliary aids or services.
  • Ability to review, understand, and apply concepts presented in training programs, conferences, and/or professional literature.
  • Perform other duties as assigned.
PHYSICAL REQUIREMENTS:
  • Ability to endure short, intermittent, and/or long periods of sitting and/or standing in performance of job duties.
  • Need to travel to off-site locations, attend meetings, workshops, seminars, and travel to other FoundCare departments and FoundCare conference rooms.
  • Accomplish job duties using various types of equipment/supplies, e.g. pens, pencils, calculators, computer keyboard, telephone, etc.
MINIMUM QUALIFICATIONS:
  • High school diploma or GED.
  • Possess 1-2 years of office/clerical skills.
  • Outstanding customer service skills and the ability to interact and work with diverse populations.
  • Capable of high volume data entry, PC proficiency. Experience in medical records and electronic billing systems
  • Health Insurance experience.
  • Knowledge of community/ insurance programs.
  • Previous cash posting and accounts receivable experience.
FoundCare offers an excellent compensation package including
  • Generous Paid Time Off
  • Company-Paid Holidays
  • Support and empower professional growth
  • Career advancement
  • Great work environment - we have the BEST employees
  • Health, Dental, Vision
  • Disability & Life Insurance


  • Tampa, United States Medix Full time

    Overview:Scheduling appointments for various physician officesInsurance verificationUpdating demographic informationLocation:Temple Terrace, FL (33613)Non-patient facing, call center environmentHours:Monday - Friday, 8a - 5pCompensation:$15.50 - 16.75/hr to start


  • Tampa, United States Medix Full time

    Overview: Scheduling appointments for various physician offices Insurance verification Updating demographic information Location: Temple Terrace, FL (33613) Non-patient facing, call center environment Hours: Monday - Friday, 8a - 5p Compensation: $15.50 - 16.75/hr to start


  • Tampa, United States The CSI Companies Full time

    The CSI Companies is actively seeking a Patient/Customer Service Representative for a well-known healthcare provider, one of the Southwest's most comprehensive academic health centers in the Tampa, FL area. Pay: $16.50/hrLocation: Tampa, Florida 33616 Status: Contract to Hire DUTIES AND RESPONSIBILITIES: •Accurately schedule and register patients by phone,...

  • Patient Access Lead

    1 month ago


    Tampa, United States USF Health Full time

    Job Summary: This position is responsible for leading Patient Access staff involved in the billing and follow-up of clinic patients. The role provides leadership to the patient access team, including completion of patient medical insurance eligibility, processing benefits, and referral authorizations for patients. Required Skills: 2+ years experience in...

  • Patient Access Lead

    2 weeks ago


    Tampa, United States USF Health Full time

    Job Summary: This position is responsible for leading Patient Access staff involved in the billing and follow-up of clinic patients. The role provides leadership to the patient access team, including completion of patient medical insurance eligibility, processing benefits, and referral authorizations for patients. Required Skills: 2+ years experience in...


  • Tampa, United States Moffitt Cancer Center Full time

    At Moffitt Cancer Center, we strive to be the leader in understanding the complexity of cancer and applying these insights to contribute to the prevention and cure of cancer. Our diverse team of over 9,000 are dedicated to serving our patients and creating a workspace where every individual is recognized and appreciated. For this reason, Moffitt has been...


  • Tampa, United States BayCare Health System Full time

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation...


  • Tampa, United States Tampa General Hospital Full time

    **Patient Access Specialist 1 - USFTGP** **-** **(**2400027E**)** **Description** **Job Summary**: Patient Access Specialists are responsible for guiding patients through the visit process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. The role provides high-level administrative...


  • Tampa, United States UnitedHealth Group Full time

    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion,...


  • Tampa, United States USF Health Full time

    Job Summary:Patient Access Specialists are responsible for guiding patients through the visit process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions. The role provides high-level administrative support to the patient access team, including completion of patient medical insurance...


  • Tampa, United States Bluestone Physician Services Full time

    Bluestone Physician Services’ unique, robust model of care goes beyond primary care services. Our model is tailored to patients living with multiple chronic conditions and disabilities. Bluestone recognizes that patients need a customized approach to care that is preventative, proactive and includes all members of the care team. Medical providers, nurses...


  • Tampa, United States Mindful Care Full time $17

    The Opportunity:The Patient Experience Representative is responsible for assisting all potential new patients with initial assessment scheduling and answering all questions related to Mindful Care via phone and email. You will play a critical role in strengthening relationships with patients and connecting them to treatment. This role requires a passion for...


  • Tampa, United States AdventHealth Carrollwood Full time

    **All the benefits and perks you need for you and your family**: - Paid Days Off from Day One - Student Loan Repayment Program - Career Development - Whole Person Wellbeing Resources - Mental Health Resources and Support **Our promise to you**: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes...


  • Tampa, United States VSP Vision Full time

    Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you'll know that...


  • Tampa, United States VSP Global Full time

    Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you'll know that...


  • Tampa, United States VSP Vision Full time

    Eye Doctor's Optical Outlets, a VSP Vision company, has been supporting the eye health of the central Florida community for more than 35 years. Our team is collectively dedicated to providing our patients with the highest level of customer service and quality eyewear at an affordable price. Offering a fun and inclusive work environment, you'll know that...


  • Tampa, United States Tampa General Hospital Full time

    Under general supervision of the Patient Access Manager or Supervisor, follows established policies and procedures; gathers and records all necessary information in the process of scheduling a hospital procedure and generating a hospital account. Demonstrates expertise with all proficiencies of a PAS 1. Responsible for obtaining and verifying demographic,...


  • Tampa, United States Pfizer Full time

    The Sr. Manager, Specialty Access Solutions (SAS) Centers of Excellence, Patient Support Technology, is responsible for partnering and assisting with key tactical and strategy that includes innovation and technology supporting patient services and enablement initiatives within SAS spanning the Pfizer portfolio within IM (Internal Medicine); in addition to...


  • Tampa, United States Defy Medical Full time

    **Must be available to work 12:15-9:00pm Shift!!** Who Are We? Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized preventative and restorative therapies. Defy is committed to improving the lives of our...


  • Tampa, United States Defy Medical Full time

    Job DescriptionJob DescriptionSalary: $16.00Must be available to work 12:15-9:00pm Shift!!Who Are We?Defy Medical is a concierge medical clinic that is based in Tampa and remotely throughout the country with our telehealth services. We are quickly growing in our field with specialized and individualized preventative and restorative therapies. Defy is...