Counter Sales Associate

3 weeks ago

Roanoke, United States State Electric Supply Full time

** Counter Sales Associate**

**Job Category****:** Business Development **Requisition Number****:** INSID001350 Showing 1 location **Job Details**

**Description**

***Responsibilities include, but are not limited to the following:***

* Support Branch Manager and assist on inside sales; including but not limited to, product, pricing, and quoting

* Ability to explain, learn, and recommend electrical products based on customer requirements and expectations

* Ability to multi-task which might include filling orders, unloading trucks, and responding to inquiries from customers at the counter

* Build sales base with new and existing customers

* Prepare customer orders from counter sales working with computer software systems

* Providing product information, price quote, and follow-up for customer inquiries

* Promote additional items with value-added approach to up-selling new products

* Accurately process customer transactions such as orders, quotes, or returns

* Ability to promote special promotions and/or programs

* Attend product trainings both online and in person when applicable

* Attend required meetings both face-to-face and online

* Ability to follow-up on deliveries from vendors related to shipment dates and expected date of delivery ensuring 100% customer satisfaction

* Answer telephones while maintaining call logs to discuss sales activity with Branch Manager

* Fill requests for catalogs, information, or samples

* Handle all customer inquiries in a prompt and professional manner

* Understanding of best practices to ensure 100% quality work process

* Continually seeking out opportunities to improve the work process

* Prioritize work in order of importance

* Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices

***Required Knowledge & Skills:***

* Some sales experience and basic knowledge of electrical is preferred.

* Must have strong work ethic; Professional attitude; Reliable

* Excellent communication skills to all levels of internal and external customers

* Attention to detail as well as accuracy

* Quick learner great at building relationships

* Utilizing computer requires ability to type 35-50 wpm

* Possess strong organizational and time management skills

* Ability to communicate effectively verbally and in writing

* Ability to interact with employees and vendors in a professional manner

* Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

***Basic Qualification & Requirements:***

* High School Diploma/ GED required.

* Associate Degree or Post-Secondary Course in Electrical preferred.

***Preferred Qualifications & Requirements:***

* Sales experience and basic knowledge of electrical is a plus.

* Excellent computer skills and ability to use Microsoft office is required

***Benefit Opportunities*****

We offer a great place to work, and a competitive salary based on level of experience. We also offer an opportunity to work with tenured team members and an excellent benefit package that includes the following and more.

* Cafeteria Plan

* Vision

* Healthcare [Medical/Dental/Prescription]

* Profit Sharing

* Life and Disability Insurances

* 401K with Matching

* Paid Personal Time Off & Holidays

* Flexible Spending Accounts

* Reimbursement Tuition Program

* Health Savings Accounts [HSA]

* Career Development

* Professional Training

**Please email** **hr@stateelectric.com** **with any questions regarding this opportunity.**

**State Electric Supply Company is a committed Equal Opportunity Employer**

**Customer Focused, Quality Driven**

**EOE M/F/D/V**

**Skills**

**Education**

**Experience**

**Required**

**2 years:** Minimum 2 years in similar position preferred

**1 year:** Minimum 1 year in progressive position (2 years preferred)

**Preferred**

Associate Degree or Post-Secondary Course in Electrical

**5 years:** 5+ Equivalent years of experience may replace Associate Degree

**3 years:** 3+ years contractor background may replace Associate Degree

Post-Secondary Courses in Electrical preferred

Excellent computer skills and ability to use Microsoft office is required

**2 years:** 2+ years of sales experience (inside, outside, or counter) as well as the ability to explain, learn, and recommend electrical products to customers

Must have strong work ethic; Professional attitude; Reliable

Excellent communication skills to all levels of internal and external customers

Must be well organized and a self-starter

Ability to make decisions and be independent

Attention to detail as well as accuracy

Quick learner great at building relationships

Utilizing computer requires ability to type 35-50 wpm

Possess strong organizational and time management skills

Ability to communicate effectively verbally and in writing

Ability to interact with employees and vendors in a professional manner

Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness

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