UX Researcher

3 weeks ago

New York, United States ShiftCode Analytics Full time
UX Researcher
Location: New York City (3 days per week onsite)

VISA: Citizen, GC

Must have

* 3-5 years UX research experience.
* Willingness to run studies from end-to-end (you'll be responsible for every single step, from recruiting participants to sharing insights).
* Experience implementing a range of methodologies, both qualitative (e.g., moderated, unmoderated etc,.) and quantitative (e.g., A/B or multivariate testing, card sorting, survey design etc,.)
* A persuasive and compelling presentation style and ability to clearly communicate research insights.
* Familiarity with tools like Figma, UserZoom, UserTesting, Optimal Workshop, Usability Hub, and Enjoy HQ preferred.
* Experience in financial services, or a large corporate environment.

Mid-Level UX Researcher

Overview
We employ design thinking methods and a user-centered approach to solve real business problems. If you can bring clarity to complexity, Client compelling user insights, and have gone the extra mile to create delight, we want you

Once Here You Will...

* Manage both large and small research initiatives end-to-end in an Agile environment.
* Partner with Product Management, Product Design, Data & Analytics, and Technology teams to define research questions and goals, conduct appropriate studies, analyze the findings, and communicate results with clear and compelling presentations.
* Plan, design, and conduct qualitative user research studies (e.g., write moderator's guides, conduct in-depth interviews, moderated and unmoderated sessions, etc.).
*Be willing to take on any task or responsibility, big or small, that furthers the growth of the team.
* Help to adapt and innovate research practices to meet a rapidly growing team's need.
* Help to identify opportunities for impactful UX research across the firm.
* Help promote a data-driven culture that prioritizes user insights and combats assumptions.
* Thrive in a work culture that is full of collaboration, teamwork, inclusiveness, and warmth.

Qualifications

Skills You'll Bring

* 3-5 years UX research experience.

* Willingness to run studies from end-to-end (you'll be responsible for every single step, from recruiting participants to sharing insights).

* Experience implementing a range of methodologies, both qualitative (e.g., moderated, unmoderated etc,.) and quantitative (e.g., A/B or multivariate testing, card sorting, survey design etc,.)

* A persuasive and compelling presentation style and ability to clearly communicate research insights.

* Familiarity with tools like Figma, UserZoom, UserTesting, Optimal Workshop, Usability Hub, and Enjoy HQ preferred.

* Experience in financial services, or a large corporate environment preferred.

* Willingness to help the team, ask a lot of questions, and collaborate

* The ability to adapt, pivot, and roll with the punches

Bachelor's Degree

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