Quantitative UX Research Lead

3 weeks ago

New York, United States RightTalents LLC Full time

Title: Quantitative UX Research Lead -

Duration: 6 Months

Location: Brooklyn, NY (Hybrid)

Working Hours: 35 Hrs/Week

Hybrid: Brooklyn, NY & Remote (3 days in office/2 days remote)

MANDATORY SKILLS:

  • Proven experience in quantitative user experience research, with a strong portfolio of successful projects including survey design, competitive analysis, heuristic reviews, user interviews, field studies, usability testing, experimentation, A/B testing.
  • Experience with analyzing and presenting behavioural data from Google Analytics as well as user testing data from UserTesting.com and A/B testing tools
  • Strong understanding of the strengths and shortcomings of different research methods, including when and how to apply them during each product phase.
  • Detail-oriented with a focus on data accuracy and analyzing results with statistically sound methodologies
  • Ability to translate complex data into actionable insights and concrete recommendations to improve the user experience.
  • Experience unbiased recruiting users that align with required demographic and behavioural profiles
  • Nurture a culture of exploring creative solutions that prioritize the best digital experience for New Yorkers that is informed by strategy, data, analytics and competitive research
  • Inspire City partners and colleagues to anchor their work in human-centered design, data-driven research methodologies and evidence-based solutioning.
  • Have been the first quantitative researcher on a team or at an organization in the past

DESIRABLE S KILLS:

  • Bachelor’s degree in relevant field (e.g., Human-Computer Interaction, Psychology, Data Science, Statistics)
  • 10+ years of experience conducting quantitative user research through all product design phases
  • Strong analytical skills with ability to interpret and identify valid patterns and trends
  • Understanding of statistical principles to evaluate data
  • Expertise and use of methodologies that prevent research pitfalls:
  • Over generalizing results
  • Biased methodology or conclusions
  • Correlation does not imply causation
  • Not considering other related factors
  • Not understanding or validating data sources
  • Experience working in cross-disciplinary teams of product, engineer and data experts to deliver products and services that improve user's experience and organizational goals, on time
  • Expertise in driving user research from planning to conducting research with users with an extensive knowledge of research methodologies
  • Strong communication skills with the ability to articulate design concepts and strategies in plain language to partners and cross-functional team
  • Exemplifies diversity, equity and inclusion work in design practice and past projects

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