Community Outreach Specialist

4 weeks ago


Montclair, United States HarmonyCares Full time

Overview:

HarmonyCares is one of the nations largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice.

Our Mission To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision Every patient deserves access to quality healthcare.

Our Values The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

  • Health, Dental, Vision, Disability & Life Insurance, and much more
  • 401K Retirement Plan (with company match)
  • Tuition, Professional License and Certification Reimbursement
  • Paid Time Off, Holidays and Volunteer Time
  • Paid Orientation and Training
  • Great Place to Work Certified
  • Established in 11 states
  • Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today


Responsibilities:

The Community Outreach Specialist is responsible for reaching out to eligible patients with the goal of enrolling them into HarmonyCares services. This will include an in-depth explanation of services, addressing a variety of inquiries, gathering feedback, and scheduling new patient appointments.

Essential Duties and Responsibilities

  • Identify innovative strategies to enroll patients into HarmonyCares
  • Develop relationships with Internal Medicine and Family Practices, Community Specialists, local hospitals, home health agencies, skilled nursing facilities, and clinics to drive engagement of eligible patients
  • Establish a cadence of meeting with community partners to discuss HarmonyCares services, already engaged patients/families and eligible patients
  • Address questions quickly while providing responses and meeting the needs of the patient and HarmonyCares internal team members
  • Develop working relationships with practice Managers, PCPs, and key provider stakeholders to build formal business relationships
  • Conduct telephonic outreach to eligible patients or families to enroll them in the HarmonyCares program
  • Coordinating and/or facilitating enrollment and onboarding of new patients by assisting with patient consents, appointment set-up, and visit reminder notes
  • Leverage reporting and dashboards to prioritize telephonic and field-based outreach to members
  • Meet or exceed established monthly engagement targets
  • Other duties as assigned


Qualifications:

Required Knowledge, Skills and Experience

  • High school diploma
  • 2+ years of related experience in sales, direct marketing, or customer service in a medical/healthcare industry
  • Proficient in Microsoft Excel, Word, and PowerPoint
  • Access to reliable transportation
  • Non remote employees must maintain a valid driver's license and good driving record
  • Ability to walk patients and families through enrollment
  • Ability to communicate in an empathetic, compassionate, and professional demeanor at all times
  • Ability to problem solve with demonstrated capacity to embrace complex problems and arrive at effective solutions in a timely manner
  • Ability to analyze problems and resolve issues in a rapid, direct and complete manner

Preferred Knowledge, Skills and Experience

  • Associates degree
  • Provider engagement experience
  • Prior Healthcare sales experience
  • Experience with CRM platform
  • Working knowledge of healthcare industry
  • Proficient in PowerPoint and Excel
  • Dynamic personality and a knack for developing good interpersonal relationships
  • Comfort with scientific terminology
  • Ability to seamlessly move through various medical environments, such as hospitals, doctors' offices and pharmacies
  • Familiarity with several types of providers (i.e., Physicians, Physician Assistants, Nurse Practitioners)

#IND



  • Montclair, United States HarmonyCares Full time

    Overview HarmonyCares is one of the nation's largest home-based primary care practices. HarmonyCares is a family of companies all dedicated to providing high-quality, coordinated health care in the home. This includes HarmonyCares, HarmonyCares Medical Group, HarmonyCares Home Health and HarmonyCares Hospice. Our Mission - To bring personalized,...

  • Aquatics Specialist

    6 days ago


    Montclair, United States Montclair YMCA Full time

    Job DescriptionJob DescriptionAge Requirement: Applicants must be at least 21 years old.POSITION SUMMARY:Under the general direction of the Aquatics Director, the Aquatics Specialist is a non-lifeguarding position that maintains a safe pool deck and provides supervision to swimming lessons. The Aquatics Specialist purpose is to support the swim instructors...

  • Aquatics Specialist

    1 month ago


    Montclair, United States Montclair YMCA Full time

    Job DescriptionJob DescriptionAge Requirement: Applicants must be at least 21 years old.POSITION SUMMARY:Under the general direction of the Aquatics Director, the Aquatics Specialist is a non-lifeguarding position that maintains a safe pool deck and provides supervision to swimming lessons. The Aquatics Specialist purpose is to support the swim instructors...


  • Montclair, United States The Fedcap Group Full time

    Job Description POSITION SUMMARY: Develops paid job opportunities for adults who have been affected by opioid addiction. Provides work readiness training, job placement and job coaching to individuals with the expectation of achieving long-term employment. Work collaboratively under the supervision of the Program Manager to successfully implement and deliver...


  • Montclair, United States The Fedcap Group Full time

    Job DescriptionPOSITION SUMMARY: Develops paid job opportunities for adults who have been affected by opioid addiction. Provides work readiness training, job placement and job coaching to individuals with the expectation of achieving long-term employment. Work collaboratively under the supervision of the Program Manager to successfully implement and deliver...


  • Montclair, United States Montclair State University Full time

    IMPORTANT APPLICATION INSTRUCTIONS: - Review information and double-check all fields containing information that the system parsed - the software is intelligent, but you need to verify that the data is accurate. - In the “My Experience” section, you will find a Resume/CV upload option where you can submit your cover letter and all other supporting...


  • Montclair, United States RxSalesPros Full time

    Intra-Cellular Therapies, Inc. is developing innovative treatments to improve the lives of individuals suffering from neuropsychiatric and neurologic disorders, thereby reducing the burden on patients and their caregivers. As a science based, patient centric organization we are seeking individuals that have a consistent record of performance, are passionate,...


  • Montclair, United States RxSalesPros Full time

    Intra-Cellular Therapies, Inc. is developing innovative treatments to improve the lives of individuals suffering from neuropsychiatric and neurologic disorders, thereby reducing the burden on patients and their caregivers. As a science based, patient centric organization we are seeking individuals that have a consistent record of performance, are passionate,...

  • Branch Manager

    3 days ago


    Montclair, United States Montclair Public Library Full time

    **Branch Manager - Bellevue Ave. Branch** 185 Bellevue Ave., Montclair, NJ 07043 Nov 16, 2021 **Branch Manager - Bellevue Ave. Branch** **Please upload a cover letter and resume.** **ESSENTIAL FUNCTIONS OF THE JOB** Plan, implement, and administer all elements of services for customers of all ages at the Bellevue Avenue Branch under the direction of the...


  • Montclair, United States Brick City Vegan Full time

    Job DescriptionJob DescriptionCashier/Shake SpecialistWe are actively hiring outgoing and energetic team members to become Cashier and Shake Specialists at Brick City Vegan. The duties of this combined position include:Warmly greet customers and invite them to returnWear a smile as a part of your uniformAnswer customer’s questions about the menuAccurately...


  • Montclair, United States Brick City Vegan Full time

    Job DescriptionJob DescriptionCashier/Shake SpecialistWe are actively hiring outgoing and energetic team members to become Cashier and Shake Specialists at Brick City Vegan. The duties of this combined position include:Warmly greet customers and invite them to returnWear a smile as a part of your uniformAnswer customer’s questions about the menuAccurately...


  • Montclair, United States Montclair YMCA Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:Under the general direction of the Summer Camp Director, the Archery Specialist is responsible for creating a safe environment with an appropriate curriculum and program for their assigned specialty area.OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide World-Class Service,...


  • Montclair, United States Montclair YMCA Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:Under the general direction of the Summer Camp Director, the Camp Nature/Science Specialist is responsible for creating a safe environment with an appropriate curriculum and program for their assigned specialty area.OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide...


  • Montclair, United States Montclair YMCA Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:Under the general direction of the Summer Camp Director, the Camp Challenge Course Specialist is responsible for creating a safe environment with an appropriate curriculum and program for their assigned specialty area.OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice, provide...


  • Montclair, United States Ascendis Pharma Full time

    My client Ascendis Pharma is hiring. They are a dynamic, fast-growing global biopharmaceutical company with locations in Denmark, Europe, and the United States. Today, they're advancing programs in Endocrinology Rare Disease and Oncology.At Ascendis, they pride themselves on exceptional science, visionary leadership, and skilled and passionate colleagues....


  • Montclair, United States Montclair YMCA Full time

    Job DescriptionJob DescriptionPOSITION SUMMARY:Under the general direction of the Summer Camp Director, the Fishing/Boating/Paddle Boarding Specialist is responsible for creating a safe environment with an appropriate curriculum and program for their assigned specialty area.OUR CULTURE: At the YMCA of Montclair, we strive to be the Employer of Choice,...


  • Montclair, United States Next Level Physio Full time

    Job DescriptionJob DescriptionCAREER OVERVIEW: Are you done with teaching overcrowded classes with a "one size fits all" program?Next Level Physio is searching for elite trainers to lead, instruct, and motivate! Our small group classes are programmed to be individualized with a focus on functional fitness. Creativity. Design challenging yet doable workouts...

  • General Manager

    2 weeks ago


    Montclair, United States The Woodhouse Day Spa - Montclair & Hoboken Full time

    $1000 SIGN on bonus for Full-time. Flex schedule, FT, M-Sun, Shifts 9am-8pm PTO, Excellent Medical Insurance, and Discounted Services. Want to work at America’s best state of the art day spa? Ready to do what you love? Ready to make a difference and be an important part of our Team? Come join The Woodhouse Day Spas, voted America’s best day spa many...


  • Montclair, United States Ardent Health Services Full time

    Hackensack Meridian Mountainside Medical Group is searching for a skilled Endocrinology Nurse Practitioner to join an established, employed practice in Montclair, NJ. At Hackensack Meridian Mountainside Medical Group, we offer advanced treatments and compassionate care designed to treat a wide range of endocrine-related conditions. With training and support...


  • Montclair, United States Ardent Health Services Full time

    Hackensack Meridian Mountainside Medical Group is searching for a skilled Endocrinology Nurse Practitioner to join an established, employed practice in Montclair, NJ. At Mountainside Medical Group, we offer advanced treatments and compassionate care designed to treat a wide range of endocrine-related conditions. With training and support from a team of...