Client-Facing Business Analyst
3 weeks ago
Location: Las Vegas, NV
Work Location: In office
Terms: Fulltime
Requirements:
- A degree or certificate in IT, Computer Science, Business Analytics, or Data Analytics.
- 1-3 years of proven experience in eliciting requirements and testing, preferably in a client-facing role.
- Experience in analyzing data to derive business-relevant conclusions, utilizing data visualization techniques and tools.
- Proficiency in writing SQL queries.
- Basic knowledge of generating process documentation.
- Strong written and verbal communication skills, with an emphasis on technical writing.
- Familiarity with tools such as Figma, Microsoft Visio, and Jira.
- Previous experience in Business, Systems Analysis, or Quality Assurance is highly desired.
- Engage directly with clients to understand their needs and desires regarding the product.
- Define configuration specifications and gather business analysis requirements from client interactions.
- Conduct quality assurance to ensure product meets client expectations.
- Identify and articulate reporting and alerting requirements based on client feedback.
- Cultivate and nurture relationships with clients, collaborating to optimize and enhance integration.
- Contribute to the design, documentation, and maintenance of system processes, incorporating client input.
- Report common sources of technical issues or client questions, providing recommendations to the product team.
- Communicate key insights and findings from client interactions to the product team.
- Continuously seek opportunities to enhance monitoring, identify issues, and deliver increased value to clients.
- Collaborate with onshore and offshore teams, ensuring seamless communication and coordination.
- Follow up with the team on current development progress and documentation.
- Connect with developers on enhancements, providing clear requirements and feedback.
- Create wireframes to visualize and communicate proposed enhancements and features.
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