Client-Facing Business Analyst

3 weeks ago


Las Vegas, United States Droisys Full time
Title:Client-Facing Business Analyst
Location: Las Vegas, NV
Work Location: In office
Terms: Fulltime

Requirements:
  • A degree or certificate in IT, Computer Science, Business Analytics, or Data Analytics.
  • 1-3 years of proven experience in eliciting requirements and testing, preferably in a client-facing role.
  • Experience in analyzing data to derive business-relevant conclusions, utilizing data visualization techniques and tools.
  • Proficiency in writing SQL queries.
  • Basic knowledge of generating process documentation.
  • Strong written and verbal communication skills, with an emphasis on technical writing.
  • Familiarity with tools such as Figma, Microsoft Visio, and Jira.
  • Previous experience in Business, Systems Analysis, or Quality Assurance is highly desired.
Responsibilities:
  • Engage directly with clients to understand their needs and desires regarding the product.
  • Define configuration specifications and gather business analysis requirements from client interactions.
  • Conduct quality assurance to ensure product meets client expectations.
  • Identify and articulate reporting and alerting requirements based on client feedback.
  • Cultivate and nurture relationships with clients, collaborating to optimize and enhance integration.
  • Contribute to the design, documentation, and maintenance of system processes, incorporating client input.
  • Report common sources of technical issues or client questions, providing recommendations to the product team.
  • Communicate key insights and findings from client interactions to the product team.
  • Continuously seek opportunities to enhance monitoring, identify issues, and deliver increased value to clients.
  • Collaborate with onshore and offshore teams, ensuring seamless communication and coordination.
  • Follow up with the team on current development progress and documentation.
  • Connect with developers on enhancements, providing clear requirements and feedback.
  • Create wireframes to visualize and communicate proposed enhancements and features.

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