RM - Transaction Processing Analyst (Contractor)
2 weeks ago
Assist with managing and processing client contract staff augmentation Flow downs (Exhibit C) requests for the Cx Team. Assistance includes but is not limited to: Obtain required flow downs from Contract Management, Legal, The GLN. Process Exhibit C requirements and obtain signatures to finalize document. File documents into secured share point site. Work with suppliers to coordinate redlines and questions with Client Contract Management and Legal. Verify that all flow downs are current. Coordinate negotiation calls between Client teams and suppliers. Obtain/Facilitate Ex C Exceptions and redline exception assistance from Client Account Leads (CALs). Assess the correct flow down/client contract is in place at the time of request. Handle all escalations and maintain excellent client service to prevent escalations in advance. Manage the Assignment of Tickets in WQM. Validate tickets are accurate and assign based upon capacity and Agent knowledge.
Additional Job Details:1 - Procurement Support (P3 - Advanced) | 2 - Transaction Management and Rollback Recovery Tools & Techniques (P3 - Advanced) | 3 - Sourcing (P2 - Intermediate) | 4 - Vendor Management (P2 - Intermediate)
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