Tech Support 1

4 weeks ago


Omaha, United States CORDOVA Full time

Connecting People and Technology

Middleware Engineer

We're seeking a highly motivated IT Support Technician to join a growing team This is a contract-to-hire position, offering the potential to transition into a full-time role. The right candidate will play a vital part in supporting daily IT operations, with a focus on desktop management, server administration, and user support. The Tech support level 1 will demonstrate proficiency with Active Directory, Microsoft Intune, Azure AD, and troubleshooting Microsoft technologies. This is a great opportunity to learn and grow in a supportive environment while working on a variety of IT projects.

Responsibilities and Qualifications

  • Provides comprehensive IT support and Manage desktops, builds/upgrades servers, and troubleshoots user issues.

  • Maintain IT security and oversee vulnerabilities, branch servers, and network health.

  • Resolve user inquiries submitted through a ticketing system

  • 3-5 years of IT support experience required

  • Familiarity with Windows 10 (migration to 11 a plus) and experience with desktop/server administration is essential.

  • A willingness to learn and take on projects is valued.

EOE/Veteran/Disabled/E-Verify Employee

Applicants must be currently authorized to work in the United States on a full-time basis, and we will not sponsor applicants for employment visa status. We do not accept unsolicited applications or resumes from staffing, recruitment or other employment consulting firms.



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