Client Services Coordinator
4 weeks ago
Responsibilities
- Greet clients and visitors in a professional, friendly, and courteous manner.
- Maintain the reception area in a neat and orderly fashion.
- Sort incoming mail, faxes, and courier deliveries for distribution.
- Answer phone calls, direct caller to the appropriate staff person, and/or e-mail the appropriate staff person a message related to the call.
- Serve as a witness, as needed for appointments.
- Print documents and other forms, as needed for appointments.
- Prepare and mail correspondence for initial consultations.
- Scan, print, copy, and save documents.
- Order tax assessment cards and title searches for clients’ real estate.
- Record documents at county courthouses.
- Assign tasks for client files.
- Maintain confidentiality of all client and personnel matters.
- Alert the supervisor, Executive Director, or Partners to potential threats to the success of the firm.
Qualifications
- Customer service or administrative experience preferred.
- Customer service experience in our industry is preferred.
- High school diploma or GED required.
- Shows great interpersonal skills and excellent written communication.
- Shows ability to quickly finish very detailed work.
- Navigates computer programs with ease to provide a quick front-desk experience for customers.
Compensation
$18 - $20 hourly
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