Bilingual Call Center agent
1 month ago
- Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.
- Educates clients on managed care.
- ssesses client's health care needs and assists clients in choosing a health plan.
- Maintains updated knowledge of the New York Medicaid CHOICE Project.
- ssists clients in enrolling/disenrolling in health plans.
- Receives and sorts enrollment/disenrollment forms.
- Reviews enrollment forms for accuracy and completeness.
- Processes enrollment/disenrollment forms.
- Sends necessary letters to clients.
- Raises issues of concern and/or problems to the attention of the Central Operations Supervisor.
- Performs managed care education and enrollment services when call volume warrants.
- ssists or performs mailroom functions, when assigned.
- Some Saturday work is required.
- Meets all standards established for this position as outlined in the attached performance criteria.
- Performs other duties as may be assigned by the Call Center Supervisor or Management.
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Bilingual Call Center Representative-customer
2 weeks ago
New Rochelle, United States Blueprint, Inc Full timePosition Summary: **New Rochelle, NY** **This is NOT a remote position** **Bilingual (Spanish) Call Center Customer Service Agents wanted - **Earn $37,400-$51,000/yr. (includes an Hourly Base salary + Performance Bonuses)-**Great Career Opportunity with a stable and reputable company!** We are a successful automotive dealership looking for dynamic,...
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Call Center Agent
4 weeks ago
New York, United States Club Curate Comm Full time**Job Title: Call Center Agent** **Overview**: We are seeking a dedicated and customer-oriented individual to join our team as a Call Center Agent. As a Call Center Agent, you will be the first point of contact for our customers, providing exceptional service and support through inbound and outbound calls. Your primary responsibility will be to address...
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Call Center Agent
2 weeks ago
New York, United States Elle Seller Full timeElle Seller we are seeking a customer-service oriented individual to join our team as a Call Center Agent. In this role, you will be responsible for handling a high volume of incoming calls and providing exceptional customer service to resolve customer inquiries and concerns. Responsibilities Manage a high volume of inbound and outbound calls, delivering...
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Call Center Agent
3 days ago
New York, United States Elle Seller Full timeElle Seller we are seeking a customer-service oriented individual to join our team as a Call Center Agent. In this role, you will be responsible for handling a high volume of incoming calls and providing exceptional customer service to resolve customer inquiries and concerns. Responsibilities Manage a high volume of inbound and outbound calls, delivering...
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Call Center Agent
2 weeks ago
New York, United States Elle Seller Full timeJob DescriptionJob DescriptionElle Seller we are seeking a customer-service oriented individual to join our team as a Call Center Agent. In this role, you will be responsible for handling a high volume of incoming calls and providing exceptional customer service to resolve customer inquiries and concerns.ResponsibilitiesManage a high volume of inbound and...
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Call Center Agent
3 days ago
New York, United States Elle Seller Full timeJob DescriptionJob DescriptionElle Seller we are seeking a customer-service oriented individual to join our team as a Call Center Agent. In this role, you will be responsible for handling a high volume of incoming calls and providing exceptional customer service to resolve customer inquiries and concerns.ResponsibilitiesManage a high volume of inbound and...
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Patient Call Center Agent
2 weeks ago
New York, United States Tru Medical Management Full timeJob DescriptionJob DescriptionPatient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued Utilizing EMR system for patient demographic updates,...
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Patient Call Center Agent
7 days ago
New York, United States Tru Medical Management Full timeJob DescriptionJob DescriptionPatient Call Center Agent Job Responsibilities and Duties:· Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues· Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued· Utilizing EMR system for patient demographic updates,...
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Patient Call Center Agent
3 days ago
New York, United States Tru Medical Management Full timeJob DescriptionJob DescriptionPatient Call Center Agent Job Responsibilities and Duties: Answer all incoming calls, and address patients inquiries, needs, complaints, or other issues Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued Utilizing EMR system for patient demographic updates,...
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Patient Call Center Agent
2 days ago
New York, United States Tru Medical Management Full timeJob DescriptionJob DescriptionPatient Call Center Agent Job Responsibilities and Duties:· Answer all incoming calls, and address patient’s inquiries, needs, complaints, or other issues· Engage in active listening with callers, providing solutions and ensuring the patients are supported and valued· Utilizing EMR system for patient demographic updates,...
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Bilingual Call Center Representative
4 weeks ago
New York, United States CORESTAFF Services Full timeBilingual Call Center Representative Onsite: New York, NY 10004 Pay rate: $17.50 per hour Temp to Hire Training hours M-F 8:30 AM - 5:30 PM Job description Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day brings new challenges? If so, we have an exciting opportunity for you to join...
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Call Center Customer Service
1 week ago
New Rochelle, United States Blueprint, Inc Full timePosition Summary: **New Rochelle, NY** **This is NOT a remote position** **Bilingual (Spanish) Call Center Customer Service Agents wanted - **Earn $37,440-$51,000/yr (includes an Hourly Base salary + Performance Bonuses)-**Great Career Opportunity with a stable and reputable company!** We are a successful automotive dealership looking for dynamic,...
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Call Center Representative
3 weeks ago
New York, United States True Care Full timeJob DescriptionJob DescriptionSalary: $18-$20Company Overview: Empowering Health, Enriching Lives: True Care’s Enduring MissionAt True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care...
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Call Center
6 days ago
New York, United States Progressive Full time**Job Number**:228288** Join Forbes’ 2024 Best Employer for Diversity! **Job opportunities**: - **Bilingual Inbound Sales Representatives** share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling - **Bilingual Customer Service Representatives** support customers’ inquiries and insurance...
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New Rochelle, United States Blueprint, Inc Full timePosition Summary: **New Rochelle, NY** **This is not a remote position** **Earn up to $51,880+/yr. (includes 18.00/hr. base salary + uncapped performance bonuses)-GREAT CAREER OPPORTUNITY with a stable and reputable company!!!** Successful automotive dealership group is in immediate need of **Bilingual Customer Service Inside** **Sales Support...
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Call Center Reservation Agent
2 months ago
New London, United States Cross Sound Ferry Full timeSeasonal Call Center Reservation Agent Cross Sound Ferry is seeking reliable, highly motivated individuals in our call center for our 2024 season. The job of a reservation agent focuses on customer service and assisting to ensure a positive experience. You will assist customers over the phone who are traveling in between New London, CT and Orient, NY, as...
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Call Center Reservation Agent
3 days ago
New London, United States Cross Sound Ferry Full timeSeasonal Call Center Reservation Agent Cross Sound Ferry is seeking reliable, highly motivated individuals in our call center for our 2024 season. The job of a reservation agent focuses on customer service and assisting to ensure a positive experience. You will assist customers over the phone who are traveling in between New London, CT and Orient, NY, as...
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New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionBilingual (Spanish Speaking) Call Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service...
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New York, United States Stratford Solutions Inc. Full timeJob DescriptionJob DescriptionBilingual (Spanish Speaking) Call Center RepresentativeAvailable Shift 3:00 PM to 11:00 PM Saturday and Sunday are MANDATORYJob Description: Non-emergency services, respond to phone inquiries from the public; provide customer service and information to callers; attending to large volume of calls; take complaints and service...
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Call Center Agent
2 weeks ago
New York, New York, United States Caesars Entertainment Full timeCaesars Sportsbook is GROWING, and that means opportunity for career growth for all of our team members. Our business is an exciting combination of sports, the excitement of sports betting, and technology. Our customers are on the move, and we need to keep up with them. This means making sure we are there for them whenever they need us. Making sure they can...