Call Center Reservation Agent

4 weeks ago


New London, United States Cross Sound Ferry Full time
Seasonal Call Center Reservation Agent
Cross Sound Ferry is seeking reliable, highly motivated individuals in our call center for our 2024 season. The job of a reservation agent focuses on customer service and assisting to ensure a positive experience. You will assist customers over the phone who are traveling in between New London, CT and Orient, NY, as well as our seasonal Block Island trips and Lighthouse Cruises. Must have excellent communication skills, as well as some experience with computers. Call center experience preferred. This seasonal position will be part time with more hours available during summer. Must be willing to work weekends, holidays, and evening hours.

Starting Rate: $16.50/hr

Primary duties include, but not limited to:
  • Pleasantly answer the phone and guide customer through the reservation process
  • Answer any and all questions regarding travel, vessels, and company policy/procedure
  • Book new travel, change/cancel existing reservations
  • Enter payment information
  • Sign customers up for our Rewards Program; explain benefits of program
  • Explain all current promotions
  • Advise customers how to use company website
  • Explain different services that we offer
  • Resolve customer complaints, guide them and provide any relevant info
  • Report any issues/security issues to management


  • New Orleans, Louisiana, United States Caesars Entertainment, Inc Full time

    The Reservations Agents at Harrah's Call Center are well-informed, courteous team members who provide our customers and Casino Marketing Teams excellent customer service and assistance.The Reservations Agent assists customers including but not limited to Gold, Platinum, Diamond and Seven Stars members with reservations needs on all levels of Direct Marketing...

  • Reservations Agent

    4 weeks ago


    New Orleans, United States Jobs for Humanity Full time

    Company Description Jobs for Humanity is partnering with Ace Hotel to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life. Company Name: Ace Hotel Job DescriptionSUMMARY Atelier Ace is the in-house creative studio that develops and operates Ace Hotel, Sister City, Maison de la Luz, and their...

  • Reservation Agent

    6 days ago


    New York, United States Tech Connected Full time

    **Job Location**: New York City **Position**: Reservation Agent **About the Role**: We are excited to announce an opportunity for a dedicated and detail-oriented individual to join our team as a Reservation Agent. In this role, you will play a crucial part in ensuring a seamless booking experience for our customers, assisting them with reservations,...

  • Reservations Agent

    4 weeks ago


    New York, United States The Pod Hotels Full time

    Job DescriptionJob DescriptionExcellent communicator in both written and verbal.Able to provide superior customer service at all times and work through guest concerns in an efficient manner.Responsible for entering, checking, and monitoring all reservation transactions.Check reservation transaction register to ensure accurate arrival lists are available to...

  • Reservations Agent

    2 weeks ago


    New Orleans, United States Avion Hospitality Full time

    The Windsor Court seeks a Reservation Sales Agent to join our team. The ideal candidate will handle reservations in a friendly and efficient manner and quote available rates to maximize room revenue and average rates according to luxury standards. The Reservation Sales Agent will handle upwards of 75+ incoming calls per day and pursue sales opportunities to...


  • New York, United States Hotel Barrière Fouquet's Full time

    Work in the amazing neighborhood of Tribeca, and meet some of the most interesting guests and employees the you will ever get to know. Love what you do and do what you love!Hotel Barrière Fouquet's - New York is seeking for an experienced and customer-oriented Hotel Reservations Agent to manage recording and processing of...


  • New York, New York, United States Hotel Barrière Fouquet's Full time

    Work in the amazing neighborhood of Tribeca, and meet some of the most interesting guests and employees the you will ever get to know. Love what you do and do what you loveHotel Barrière Fouquet's - New York is seeking for an experienced and customer-oriented Hotel Reservations Agent to manage recording and processing of reservations....


  • New York, United States Sustainable Pathways Consulting Full time

    Job Title: Internet-Based Reservation Agent (Virtual) Location: Remote Job Description: As a Remote Internet-Based Reservation Agent, you will play a crucial role in assisting our clients with their travel arrangements and ensuring seamless booking experiences. Operating entirely online, you will utilize your excellent communication skills and in-depth...


  • New York, United States EMAPTA Full time

    Job Description Explore Your Career Horizons: Join Our Client's Dynamic Travel Team Today! Are you passionate about travel and thrive in a dynamic work environment Join our client's team as an Offshore Reservations Consultant in the vibrant Leisure, Travel & Tourism industry. Experience the unparalleled perk of genuine work-life balance, a rarity in today's...


  • Parsippany, New Jersey, United States Western Pest Services Full time

    Overview:     Western is THE trusted pest control provider for many of the Mid-Atlantic’s most beloved businesses, venues, and attractions.  Western employees build a strong personality within a mission that’s bigger than themselves – it’s the perfect combination of autonomy, accountability, and camaraderie. Western is a protector of public...


  • New Orleans, United States Marriott Full time

    Marriott Hotels - 921 Canal Street [Customer Service / Call Center] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey...


  • New York, United States American Museum of Natural History Full time

    Position Summary The American Museum of Natural History is one of the world’s preeminent scientific and cultural institutions, and has as its mission to discover, interpret and disseminate information about human cultures, the natural world and the universe through a wide-ranging program of scientific research, education and exhibition. The Visitor...

  • Contact Center Agent

    4 weeks ago


    New Castle, United States WSFS Bank Full time

    Job Description WSFS Bank, we empower our Associates to grow their careers, guide our customers to secure their financial futures, and actively support our communities so they can fully thrive. Careers with WSFS Bank offer an inclusive and supportive culture, competitive salaries, opportunities to advance, and more. We are the premiere, locally headquartered...

  • Guest Service Agent

    6 days ago


    New York, United States Tech Connected Full time

    **Job Location**: New York City **Position**: Guest Service Agent **About the Role**: We're seeking a motivated individual to join our team as a Guest Service Agent. As a Guest Service Agent, you will be the first point of contact for guests, providing exceptional service and ensuring their stay is comfortable and enjoyable. **Key Responsibilities**: -...


  • Schenectady, New York, United States Renewal by Andersen Full time

    Overview: At Renewal by Andersen of Eastern NY, our mission is to be the Gold Standard for Quality and Reliability. We continually provide the finest products and highest level of professionalism in the industry. We take pride in our work and stand behind it without exception. Every customer experience is the result of outstanding commitment and teamwork....

  • Front Desk Agent

    3 weeks ago


    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionA boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable candidate will have a great personality, be...


  • New York, United States Premium Health Center Full time

    Call Center Specialist – Internal Medicine, Pediatrics & DermatologyLocation: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday)Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices.Premium Health, located in the heart of...


  • New York, United States Premium Health Center Full time

    Call Center Specialist – Internal Medicine, Pediatrics & DermatologyLocation: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday)Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices.Premium Health, located in the heart of...


  • New York, United States Premium Health Center Full time

    Call Center Specialist – Internal Medicine, Pediatrics & DermatologyLocation: 4510 16th Avenue, Brooklyn NY, 11204Hours: Full Time 11 AM -7 PM (Sunday-Thursday)Premium Health is looking for outstanding candidates for the Call Center Specialist position for our Internal Medicine, Pediatrics & Dermatology practices.Premium Health, located in the heart of...

  • Front Desk Agent

    3 weeks ago


    New York, United States 3232 Hotel LLC Full time

    Job DescriptionJob DescriptionBenefits:401(k)Employee discountsPaid time off A boutique hotel in midtown Manhattan with a bar and restaurant, looking for an evening front desk agent to add to our team in a full time position. The position is for the 4pm to 12am shift. The front desk agent is integral to ensuring guest satisfaction and security. The desirable...