Customer Service BDC
3 weeks ago
At Momentum BMW/MINI, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Pay $15 per hour
Must be available Monday- Saturday
40 hour a week full time position
Job Description
Purpose:
The Service BDC Associate is responsible for generating sales appointments with customers that contactthe dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
• Respond to internet inquiries with courtesy, accuracy and professionalism.
• Promptly and accurately enter all customer inquiry data into the CRM.
• Generate service appointments.
• Conduct phone surveys to assess customer preferences and quality of experience.
• Effectively utilize lead management tools.
• Compile all necessary reports, forms and other documentation on a timely basis.
• Perform cashier duties as requested.
• Perform other job-related duties as assigned.
• Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
Qualifications
• Excellent verbal and written communication skills.
• Strong MS Office Suite computer skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to work in call center environment.
• Strong organizational and time management skills.
• Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information
.It's time to make the most important move of your careerFrom our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
-
Customer Service BDC
2 weeks ago
Houston, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Momentum BMW/MINI, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...
-
Customer Service BDC
2 weeks ago
Houston, United States Sonic Automotive Full timeCompany Description At Momentum BMW/MINI, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with...
-
Customer Service BDC
4 days ago
Houston, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Momentum BMW/Mini, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on,...
-
Service BDC Associate
1 month ago
Houston, United States Sonic Automotive Full timeJob DescriptionJob DescriptionCompany DescriptionAt Momentum Volkswagen, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read...
-
BDC Representative
1 week ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionBusiness Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales...
-
Service Customer Service Representative
1 week ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionRepresentatives for our Service Business Development CenterIf you love to win and are fiercely competitive, then don’t let this amazing opportunity pass you by. These newly appointed positions are in our platform office center located in the Spring area. No late nights, no early mornings or major holidays and you pick the...
-
Experienced BDC Representative
1 week ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionExperienced - Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales...
-
Bdc Associate
1 month ago
Houston, United States Sonic Automotive Full time**Company Description** At **Momentum BMW/MINI**,** a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding...
-
Bilingual BDC Internet Sales Associate
1 month ago
South Houston, United States Automotive Aftermarket Services Full timeBDC RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and...
-
BDC Representative
1 day ago
Houston, United States Amazon Auto Sales Full timeJob DescriptionJob DescriptionResponsibilitiesThe BDC position generates sales appointments with customers through inbound and outbound phone contact, text messages and emails.The BDC position is responsible for responding to customer inquiries and for using lead management tools to deliver sales resultsIncrease the sales traffic by responding to inbound...
-
Business Development Center
1 week ago
Houston, United States Team Gillman Full timeJob DescriptionJob DescriptionExperienced - Business Development Center (BDC) RepresentativeThe Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.The BDC Representative interacts daily with the BDC Manager, Sales...
-
Internet Sales Call Center Agent
1 week ago
Houston, United States Gillman Automotive Group Full timeJob DescriptionJob DescriptionInternet Sales Call Center Agent (BDC)The Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the...
-
Pre-Owned BDC Sales Associate
1 week ago
Houston, United States Fred Haas Companies Full timeJob DescriptionJob DescriptionFred Haas Toyota Country22435 S.H. 249Houston, TX 77070Located at Spring Cypress & 249, just 5 mins North of the Beltway!Pre-Owned BDC Sales Associate - Bi-Lingual - English/Spanish (Experience Preferred)Your Success = Our Success!! We are seeking an energetic and coachable candidate to join our enormous Pre-Owned Sales Team,...
-
Customer Service 1
3 weeks ago
Houston, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Stations-Central **Requisition Number****:** CUSTO03913 Showing 1 location **Job Details** **Description** Pilot Freight Services is seeking a full time **Customer Service 1 Representative** to work in our **Houston, TX Station,** located in **Humble, TX.** The hours for this position are **Monday through Friday....
-
Customer Service Representative
1 week ago
Houston, United States Morgan Pro Service, LLC Full timeJob DescriptionJob DescriptionCustomer Service Representative- Service DispatcherAre you a fun, upbeat, and perky person even BEFORE you have your daily intake of caffeine? Are you a hard-working, dedicated, and knowledgeable person who's ready to join an amazing team and grow within a company?Yes, you say?! Excellent! Then let me tell you about our...
-
Dispatcher/customer Service
2 days ago
Houston, United States Garage door Service and repair Full timeJob Summary: Will handle Dispatching out technician thru out the jobs will handle customer complaints **Responsibilities**: - Assist customers with order placement, tracking, and issue resolution - Coordinate with internal teams to ensure timely delivery of services - Maintain accurate customer records and update information in the database - Provide...
-
Service Coordinator
6 days ago
Houston, United States Group 1 Automotive Full timeOverview Sterling McCall Chevrolet is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified Service Coordinator to our team. In addition to competitive pay, we offer our associates the following benefits: * Health, Dental & Vision Insurance * Life & Disability insurance * 401(k) plan with company...
-
BDC consultant
1 week ago
Houston, United States Gillman Automotive Group Full timeJob DescriptionJob DescriptionThe Gillman Companies is an established group of family owned automobile dealerships based out of Houston, TX. We have served the automotive needs of Texas since 1938 by maintaining a long-established tradition of excellence and customer satisfaction. Gillman has also been named one of the Houston Chronicle's Top 100...
-
Customer Service
4 weeks ago
Houston, Texas, United States Docjuris Full timeDocJuris is looking for an experienced Customer Service Associate DocJuris is an AI platform that delivers joy to legal, procurement, and sales teams by cutting contract cycle times and increasing consistency.We provide all our team members with a flexible remote-first work environment while being part of a diverse and empathetic team.If you're excited about...
-
Customer Experience Admin
6 days ago
Houston, United States TruBlue Home Service Ally Full timeCustomer Experience Admin Job Overview The Customer Experience Admin will oversee all customer activity within the organization and assist Home Techs to maintain the highest standards of service. As an organization we want to be the first call for home repairs and maintenance and the CEA will be the primary point of contact for customers. Successful...