Account Manager
4 weeks ago
When you join Ritchie Bros., you'll be part of a diverse, global team that's focused on delivering great customer experiences. Our culture is centered around people and guided by our core values of Integrity, Unity and Vision. Learn more about our culture and commitment to diversity and inclusion at Candidate Portal.
If you have an entrepreneurial spirit and are passionate about making a difference, we invite you to join our growing team. Whether you're out in the field or back at your office, you'll be helping us achieve our vision of becoming the trusted global marketplace for insights, services and transaction solutions for commercial assets.
We're looking for an Account Manager in San Antonio, Texas, supporting the greater San Antonio area. This is a hybrid role.
The Opportunity:
The Account Manager (AM) is responsible for managing an assigned group of EXISTING customers and prospecting NEW customers to drive an increase the share of wallet (SOW) across all channels and platforms. AM's generate demand primarily via face to face, meetings, calls, and outbound emails.
In this role you'll:
- Manage EXISTING A&B Customers
- Expose existing customer to channels/platforms not currently being utilized
- Manage all day-to-day business with existing customers, while increasing our SOW/total GTV with assigned accounts
- Responsible for 90%+ CAB attainment (in line with current TM CABS)
- Manage approximately16 meetings a week, 40 calls, and 60 emails
- 125 -250 Target Customers (will be achieved over time as NEW A&B accounts are secured by BDM's & transitioned to AM's)
- Be responsible for selling all the Ritchie Bros. multi-channel solutions within the assigned territory
- Source and grow sales with the new business by building strong/lasting, personal, and professional relationships with customers; develop a strategy and plan for securing potential customers in the assigned territory
- Develop assigned territory by utilizing their Playbook and executing on your Core Activity & Behaviour Script (CABS):
- Build, maintain and update Playbook frequently
- Maintain an accurate pipeline within the CRM tool (Salesforce)
- Achieve quarterly and annual production and performance targets
- Support existing relationships with customers to continue the sales growth by ensuring proper execution of sale through coordination with "Win Team" to fully service accounts, including sales support, operations, administrative, valuations, and field marketing
- Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers.
- Bachelor's Degree preferred.
- 3+ years' experience in quota-driven sales (Transportation Industry is a plus).
- Knowledge and experience with CRM preferably Salesforce.
Our success is built on the drive and dedication of our people. As we grow around the globe, there will be many opportunities to advance your career - we've proven this throughout our 60+ years in business. And, we'll take care of you along the way. Here's how:
- Base salary + performance bonus
- Comprehensive medical and dental benefits
- 401(k) with company match
- Employee Stock Purchase Program
- Mileage reimbursement, laptop, smart phone, expense account
- Ongoing training, professional development, and tuition reimbursement
#LI-Hybrid
Ritchie Bros. has grown from a small-town auctioneer to a global asset management and disposition company. Through our family of companies, we help our customers buy and sell a wide range of used and unused equipment for construction, mining, transportation, agriculture, oil & gas, lifting & material handling, forestry & other industries.
Ritchie Bros. is an equal opportunity employer and ensures nondiscrimination in all activities in accordance with all applicable laws. This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Candidate selection is made by Talent Acquisition. Only electronic applications can be accepted. No agency calls, please.
If you require any accommodations, please send an email to: careers@rbglobal.com.
#gepr
#LI-Hybrid
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