Information Technology Specialist
4 weeks ago
JTG is currently seeking Information Technology Specialists.
Location: Reston, VA
Status: Full-Time
Responsibilities:
- Ensure that personnel have appropriate network connectivity, computer hardware, computer software, and other IT requirements needed to accomplish tasks and deliverables.
- Install, test, and maintain hardware and software.
- Perform all system upgrades and configure all communication systems as required.
- Provide the IT technical systems and continuous operations and maintenance support required to ensure defined percent availability of IT systems during operating hours (typically uptime requirements exceed 99%, however, unique environments may require alternate percentages for system availability).
Basic Qualifications:
- U.S. Citizenship
- Two (2) or more years of experience working as an IT help desk or similar role directly diagnosing, resolving, escalating, and effectively communicating user issues
- Experience managing computer software and licenses, hardware and physical data centers, data communications equipment and protocols, and security compliance
- Knowledge of Active Directory tools
- Basic knowledge of Amazon Web Service workspace, EC2, S3 and VPC
- Experience working with cloud-based infrastructures
- Knowledgeable of issues common in teleworking and how to resolve them quickly
Preferred Qualifications:
- Experience working in IT either directly with U.S. Government agencies or as a contractor
- Bachelor’s degree (at minimum)
This position reports to the Program Manager.
Founded in 1995, JTG is an Employee-Owned Company that is specialized in language services, training, and analytics. JTG is an Equal Opportunity Employer.
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