Used Car Manager

2 weeks ago


Newport News, United States Bowditch Automotive Full time

Used Car ManagerSince Bowditch Ford first opened its doors in March of 1949, the family-owned business has been growing and nurturing its family of customers, friends, and team members. The friendly atmosphere of this neighborhood business cultivates customers for life and very often earns the loyalty of multiple generations of patrons within families. There is no greater testimonial to quality than that which is shared by satisfied customers with their friends and family. At Bowditch Ford loyalty is a two way street. Customers are loyal to the dealership and the dealership demonstrates loyalty to its customers through consistent quality service and dedication.Bowditch Ford's performance in sales and service quality has been recognized at the highest levels of Ford Motor Company. Earning the prestigious President's Award for 24 years is testimony to Bowditch's commitment to quality and customer service. Personal attention tailored to each individual is a hallmark of the Bowditch Ford experience. This unique approach is a refreshing change from the one-size-fits-all mentality used by many other companies. At Bowditch Ford each individual is valued. We are seeking a hard working motivated Used Car Manager to join our team.What We Offer:401KHealth insuranceDental insuranceShort and Long Term DisabilityCompany paid life insurancePaid holidays and vacationTraining & Tuition ReimbursementBrand new state-of-the-art facilityFamily owned and operatedEmployee pricing on all parts, service and vehicle purchasesUse of company vehicles or demonstrators for eligible employeesResponsibilitiesCoach sales team on proper closing techniques through training and active participation.Understand the importance of managing inventory of used cars.Spend time with customers to determine their needs, discuss vehicle options, and assist sales team members in closing deals.Coach both new and experienced sales reps on best practices for improving performance.Assist in the development of advertising campaigns and other promotions.Ensure proper follow up of all prospective buyers by developing, implementing, and monitoring a CRM system.Establish delivery procedures and ensure delivery includes an introduction to the service department and scheduling of the first service appointment.Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual basis.QualificationsAt least 3 years of experience leading a sales team of 8-10 sales consultants.Experience managing a budget of $2 million.Experience with vAuto, Simulcast auctions, digital marketing, and social media.Strong Auto Sales and Sales Management ExperiencePrefer a knowledgeable leader, team player, coach, and problem solver.Ford experience is preferred, but not required.Knowledge of CDK, Route 1, and Elead CRM is highly desired.Excellent leadership and communication skills, along with excellent people skills.Must Pass Background and Drug Screen.Must have valid driver's license and pass motor vehicle record test.


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