Retail & Attractions Supervisor

2 weeks ago


Bloomington MN, Hennepin County, MN, United States Great Wolf Lodge Full time

Pay: $19.75 per hour


At Great Wolf, the Retail and Attractions Supervisor brings joy to families through involvement in daily retail and attractions operations. This leadership role is critical in executing on business requirements, supporting the retail and attractions team, and interacting with guest and pack members to enhance their experience and maximize profitability. Essential Duties - Responsibilities Supervises daily retail and attractions operations including gift shops, arcade, attractions, vending, etc. to ensure successful execution of all lodge safety and service standards and completion of daily tasks and assignments Provides coaching, encouragement, and recognition to pack members regularly Understands and champions Great Wolf policies and procedures, and collaborates with Department and Lodge leadership in performance management of the department and its Pack Members Responds to questions or guest concerns and escalates pack/guest feedback to leadership as appropriate Ensures the completion and proper communication/escalation of guest requests and other concerns to the appropriate department Understands and participates in scheduling of staff, execution of labor management and forecasting Conducts daily stand up meetings with retail and attractions pack members to prioritize the day and facilitates feedback from Pack Members Monitors performance of attendants, providing real time feedback and coaching Ensures retail outlets and attractions are organized, and properly stocked for the daily operations; ensures compliance with safety standards Participates in recruitment and selection of talent for retail and attractions Partners with department leaders to develop and execute action plans related to guest service and Pack Member engagement measured through NPS and eNPS Participates with Retail and Attractions leadership in pack performance management including; employee reviews, corrective action, investigations, conflict resolution, etc. Maintains quality operation by ensuring service excellence, adequate inventory levels, and maintaining equipment by troubleshooting and/or calling for repairs Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)


  • Account Supervisor

    3 days ago


    Minneapolis-St. Paul, MN, 55431, Hennepin County, MN, United States Betty Full time

    Betty is a fully integrated creative agency devoted to building better. You name it, we probably want to improve it. And we want to work with someone who feels the same way. We're looking for an energetic, inclusive, fun-loving person who’d rather lead than follow. Someone who prioritizes creating remarkable work, strengthening client relationships,...


  • Bloomington, United States TJX Companies Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that m Warehouse Supervisor, Retail, Customer Experience, Supervisor, Warehouse, Processing


  • Bloomington, United States Heartland Bank and Trust Company Full time

    This job was posted by : For moreinformation, please see:Position SummaryAt Heartland Bank, Retail team members are essential to our success. Weare committed to providing excellent customer experiences and have apassion for building relationships. Heartland Bank supports careergrowth opportunities and a healthy work life balance. As a member of ourteam, you...


  • Bloomington, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Bloomington, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Bloomington, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Teller Supervisor

    4 days ago


    Bloomington, United States Cibm Bank Full time

    The position of Teller Supervisor is responsible for managing the day-to-day operations of customer service interactions and overseeing the Teller line. This position is also responsible for providing quality customer service by accurately processing transactions in a professional and courteous manner and in accordance with bank and regulatory policy and...

  • Account Supervisor

    2 weeks ago


    Bloomington, United States Betty Full time

    Job DescriptionBetty is a fully integrated creative agency devoted to building better. You name it, we probably want to improve it. And we want to work with someone who feels the same way. We're looking for an energetic, inclusive, fun-loving person who’d rather lead than follow. Someone who prioritizes creating remarkable work, strengthening client...


  • Bloomington, United States Remington Full time

    Job DescriptionWhat you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators.Have complete understanding of Front Office staff's roles and duties and be able to...

  • Food Service Lead

    7 days ago


    Bloomington, United States Carle Foundation Hospital Full time

    * Monitor activities in kitchen, dish room and retail food service areas to ensure that quality standards are maintained. * Responsible for staffing, call offs / absences. * Ensures that department meets all local, state and federal regulatory requirements. * Under management direction will maintain standards of service and discipline according to policies...


  • , MN, United States Post Consumer Brands, LLC Full time

    Under the direction of the Materials Manager, this position is responsible for the day-to-day manufacturing support operations. The Production Support Team (PST) Supervisor will have the responsibility to achieve people safety, food safety, quality, Night Shift, Support, Production, Supervisor, Continuous Improvement, Night, Retail


  • Bloomington, United States PetSmart Full time

    PetSmart, Inc. - 1606 Empire St [ASM / Store Supervisor] As an Assistant Store Manager at PetSmart, Inc., you'll: Help to hire and train new associates on all things PetSmart; Engage with and motivate the associates to continue to grow their skills and knowledge throughout their career; Execute on all strategic merchandising initiatives, drive sales, and set...


  • Bloomington, United States Mall of America Full time

    Zip Line + Ropes Course Operator Bloomington, MN, USA Req #45 Tuesday, January 16, 2024 PURPOSE: To provide a safe and enjoyable experience for guest on the ropes course, zip line, and...


  • Bloomington, United States Ulta Full time

    **Merchandise and Service Coordinator** CAROUSEL_PARAGRAPH * Bloomington, Indiana * Retail Management * Full Time * 176255 ** Share Job** ** Job Description** **OVERVIEW** **Experience** a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiencesfor true beauty...


  • Bloomington, United States Carle Foundation Hospital Full time

    * Accurately prepares work orders for delivery/drop-ship/ pick-up. * Answer telephone, take and deliver messages according to department communication standards. * Attempts to collect customer co-pay amounts per company policy. * Maintains an advanced understanding of third party payer guidelines, especially Medicare Part B. * Maintains and presents a...

  • Account Supervisor

    2 weeks ago


    MINNEAPOLIS-ST. PAUL-BLOOMINGTON, MN, United States Betty Full time

    Betty is a fully integrated creative agency devoted to building better. You name it, we probably want to improve it. And we want to work with someone who feels the same way. We're looking for an energetic, inclusive, fun-loving person who’d rather lead than follow. Someone who prioritizes creating remarkable work, strengthening client relationships,...


  • Bloomington, United States Mall of America Full time

    Crayola Entertainment Performer Bloomington, MN, USA Req #584 Monday, February 5, 2024 PURPOSE: To create an innovative and fun family entertainment utilizing specialized skills and...


  • Bloomington, United States Michaels Stores Full time

    * Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standards * Provide a fast and friendly check out experience; execute cash handling to standards * Engage customers on benefits of Rewards program and complete enrollments * Educate customer on Voice of...

  • seasonal PT Cashier

    3 weeks ago


    Bloomington, United States Michaels Stores Full time

    seasonal PT Cashier page is loaded **seasonal PT Cashier** **seasonal PT Cashier** locationsBloomington-4240 W 78th St time typePart time posted onPosted Today job requisition idR00116568 Store - MSP-BLOOMINGTON, MN**We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the...

  • Optical Keyholder

    1 week ago


    Bloomington, United States Warby Parker Full time

    Job Status: Full-Time Warby Parker is searching for an Optical Supervisor to join our growing team of in-house optical professionals. (At other brands, you might see similar roles called Optical Keyholder.) In this role, you'll rely on your optical prowess, friendly demeanor, and product expertise to create incredible customer experiences. Whether you're...


  • Bloomington, United States Carle Health Full time

    ** Job Details** **Barista/Cashier (8-16 hrs per week)** **Department:** Atrium Cafe - BMC **Usual Schedule:** 8:30a-5:00p **Entity:** Carle Foundation **On Call Requirements:** None **Job Category:** Food Services **Work Location:** Carle BroMenn Medical Center **Employment Type:** PRN - As Needed **Nursing Specialty:** **Job Post ID:** 23165 **Secondary...