Professional Security Receptionist

3 weeks ago


Plano Texas, United States Marksman Security Full time
Overview:

Marksman Security Corporation is hiring immediately for Security Receptionist who can deliver a concierge level of service while maintaining a safe and secure environment for our clients.

Days, nights, and/ or weekend work availability is a must. The ideal candidate will have experience in customer service, guest services, and/or call centers. 

Responsibilities:
Benefits:

Insurance: medical, vision and dental

Short term disability

Critical care/Hospital Indemnity

Complimentary life insurance

Pet insurance

Legal assistance/guidance

Identity theft protection

Paid on the job training

Paid time off

Bi-Weekly Pay

Competitive compensation

Career advancement opportunities

Continuous learning opportunities through LMS

Employee referral bonus program

Employee assistance program (EAP)

Employee recognition events

Employee performance incentives/rewards

Professional growth and development opportunities

#PLA

Qualifications:
Responsibilities:

Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.

Checks in/out guests in an efficient and friendly manner.

Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations.

Monitor and operate security video system to observe and detect potential issues

Report maintenance or equipment problems to appropriate personnel.

Generate reports for theft, alarms, maintenance issues and other incidents that may occur in an efficient manner

Always maintain a professional image and friendly demeanor 

Makes periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons

Provides Security at the main entrance/lobby of designated buildings

Primarly responsible for monitoring of access control to the building and providing customer service to all employees and visitors

 

Qualifications:

Ability to complete state security licensing, if applicable

At least 18 years of age or older

High school diploma or equivalent

Minimum of 2 years of customer service experience

Exceptional interpersonal and relationship building skills

Strong verbal and written communication skills

Strong organizational skills and the ability to multitask

Ability to pass a crminial background check and drug screen

1 year mini experience 

Must have a Level II, Noncommissioned security license



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