Professional Security Receptionist
3 weeks ago
Marksman Security Corporation is hiring immediately for Security Receptionist who can deliver a concierge level of service while maintaining a safe and secure environment for our clients.
Days, nights, and/ or weekend work availability is a must. The ideal candidate will have experience in customer service, guest services, and/or call centers.
Responsibilities:
Benefits:
Insurance: medical, vision and dental
Short term disability
Critical care/Hospital Indemnity
Complimentary life insurance
Pet insurance
Legal assistance/guidance
Identity theft protection
Paid on the job training
Paid time off
Bi-Weekly Pay
Competitive compensation
Career advancement opportunities
Continuous learning opportunities through LMS
Employee referral bonus program
Employee assistance program (EAP)
Employee recognition events
Employee performance incentives/rewards
Professional growth and development opportunities
#PLA
Qualifications:
Responsibilities:
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Resolves customer complaints; assists customers in all inquiries in connection with site services, hours of operations, directions, etc.
Checks in/out guests in an efficient and friendly manner.
Receive incoming telephone or alarm system calls regarding emergency and non-emergency situations.
Monitor and operate security video system to observe and detect potential issues
Report maintenance or equipment problems to appropriate personnel.
Generate reports for theft, alarms, maintenance issues and other incidents that may occur in an efficient manner
Always maintain a professional image and friendly demeanor
Makes periodic patrols to check for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
Provides Security at the main entrance/lobby of designated buildings
Primarly responsible for monitoring of access control to the building and providing customer service to all employees and visitors
Qualifications:
Ability to complete state security licensing, if applicable
At least 18 years of age or older
High school diploma or equivalent
Minimum of 2 years of customer service experience
Exceptional interpersonal and relationship building skills
Strong verbal and written communication skills
Strong organizational skills and the ability to multitask
Ability to pass a crminial background check and drug screen
1 year mini experience
Must have a Level II, Noncommissioned security license
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