Patient Access Rep II

4 weeks ago

Houston Texas, United States CommonSpirit Health Full time
Overview:
Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else in the world. In our commitment to advancing standards in an ever-evolving healthcare environment our new McNair Campus is designed around the human experience—modeled on evidence-based practices for the safety of patients visitors staff and physicians. The 27.5-acre campus represents the future of healthcare through a transformative alliance focused on leading-edge patient care research and education. Our strong alliance with Texas Heart® Institute and Baylor College of Medicine allows us to bring our patients a powerful network of care unlike any other. Our collaboration is focused on increasing access to care through a growing network of leading specialists and revolutionizing healthcare to save lives and improve the health of the communities we serve.

Responsibilities:
This position is responsible for identifying and collecting patient financial obligation for the duration of stay as well as verifying the eligibility/benefits information for the patient’s visit. This position will also determine eligibility for the hospital’s various financial assistance programs.

 

 

 

 

POSITION RESPONSIBILITIES
1. Performs collection functions and financial assistance for payment methods
2. Conducts interviews with patients and/or family members
3. Collect and/or negotiate point of service payments or link to financial assistance programs
4. Must be capable of articulating information in a courteous, clear and informative manner to patients, guarantors, family members, clinical staff, other hospital personnel, vendors, physicians, and their office staff
5. Convey estimates of the patient responsibility portion of the billed cost of service to patients under deductible, coinsurance, and standard co-pay benefit designs based on established charge estimates for common procedures
6. Counsels patients regarding their third-party coverage, financial responsibility, and billing procedures
7. Review patient account summaries of unbilled charges, billing, payments, and collection activities
8. Obtain all forms required for patients potentially qualifying for financial assistance
9. Review and monitor accounts for inpatients and initiate proper action
10. Ensures payors are listed accurately, pertaining to primary, secondary, and/or tertiary coverage and billing when a patient has multiple third party/governmental payors listed on an account.
11. Process patient accounts and deploy established policies to resolve insurance issues with patient accounts with/without supervision i.e. conference calls with employer, payor and physician office staff
12. Initiate pre-cert for in-house patients when required, obtaining pre-certification reference number, approved length of stay, and utilization review company contact person and telephone number

Qualifications:
Education Required:

High School/GED

 

 

Minimum Experience:

One (1) year of experience 

 

 

Minimum Knowledge, Skills, and Abilities:
• Excellent customer service skills
• Excellent Written/verbal communication skills
• Math skills
• Computer literate
• Detail oriented
• Basic knowledge of medical terminology

  • Patient Access Representative II

    1 week ago

    Houston, Texas, United States CommonSpirit Health Full time

    Overview: Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...

  • Patient Access Manager Ii

    2 days ago

    Houston, United States Conifer Revenue Cycle Solutions Full time

    **JOB SUMMARY** Responsible for leading all daily Patient Access operations. **ESSENTIAL DUTIES AND RESPONSIBILITIES** - Include the following. Others may be assigned._ - Assists in preparation for both short - and long-range planning recommendations for all Registration Process areas including pre-service and point-of-service financial clearance...

  • Patient Access Representative II

    6 days ago

    Houston, United States Catholic Health Initiatives Full time

    **Overview**Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...

  • Patient Access Representative II

    7 days ago

    Houston, United States Common Spirit Full time

    Overview Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...

  • Patient Access Rep II

    1 week ago

    Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CHI St. Joseph Health – College Station/Bryan TX Since 1936 CHI St. Joseph Health has been caring for the communities in Bryan College Station Brenham Hearne Navasota Caldwell Madisonville and Bellville. With the area’s only Level II Trauma Center the first Joint Commission certified Primary Stroke Center and the first accredited Chest Pain...

  • Patient Access Rep I

    4 weeks ago

    Houston, Texas, United States CommonSpirit Health Full time

    Overview: Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...

  • Patient Access Rep II

    4 weeks ago

    Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Patient Access Rep II

    4 weeks ago

    College Station, Texas, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • PATIENT ACCESS REPRESENTATIVE II

    7 days ago

    Houston, TX 77020, USA, United States Common Spirit Full time

    OverviewBaylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else...

  • PATIENT ACCESS REPRESENTATIVE II

    1 week ago

    Houston, TX 77007, USA, United States Catholic Health Initiatives Full time

    **Overview**Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere...

  • Customer Service Rep II

    1 day ago

    Houston, United States Callapg Full time

    **Customer Service Rep II** Job titleCustomer Service Rep II LocationHouston, TX **Customer Service Rep II Summary** This role will be responsible for providing front line Hassle-Free service to our customers through multiple service channels. Duties will include but are not limited to answering inbound phone call, corresponding with customers via e-mails...

  • Patient Access Rep I

    1 week ago

    Houston, United States CHI Mercy Health Full time

    Performs patient access, registration, admitting and financial counseling activities, which may include: patient pre-registration and registration, admittance, patient financial counseling, researching and evaluating federal, state and commercial ins Patient Access, Patient, Registration, Healthcare, Information

  • Patient Access Rep I

    6 days ago

    Pasadena, Texas, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S., from clinics and hospitals to home-based care and virtual care services, CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Patient Access Rep III

    1 week ago

    Normangee, Texas, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • Patient Access Rep III

    4 weeks ago

    Bryan, Texas, United States CommonSpirit Health Full time

    Overview: CommonSpirit Health was formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health. With more than 700 care sites across the U.S. & from clinics and hospitals to home-based care and virtual care services CommonSpirit is accessible to nearly one out of every four U.S. residents. Our world needs compassion like never before. Our...

  • PATIENT ACCESS REPRESENTATIVE I

    1 week ago

    Texas, USA, United States Florida Orthopaedic Institute Full time

    Job DetailsJob LocationRemote - Texas - TexasRemote TypeFully RemotePosition TypeFull TimeEducation LevelHigh SchoolTravel PercentageNoneJob ShiftDayDescriptionThis is a fully remote position and candidates MUST reside within the State of Texas.Schedules available in Eastern, Central, Mountain time zones!Available Work SchedulesMonday - Friday with the...

  • PATIENT ACCESS REP I

    7 days ago

    Houston, TX 77020, USA, United States Common Spirit Full time

    OverviewBaylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team's efforts have led to the creation of many research programs and initiatives to develop advanced treatments found nowhere else...

  • Customer Service Rep II

    1 week ago

    Houston, United States Westinghouse Electric Company Full time

    We are searching for Customer Service Rep II. The position is a 9-month contract assignment. This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...

  • Customer Service Rep II

    2 weeks ago

    Houston, United States Westinghouse Electric Company Full time

    We are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...

  • Customer Service Rep II

    2 weeks ago

    Houston, United States Westinghouse Electric Company Full time

    We are searching for Customer Service Rep II. The position is a 9-month contract assignment.This position requires critical decision making to respond to and resolve non-routine customer requests, inquiries and complaints about billing, policies, etc. with knowledge of corporate procedures & policies. Position emphasizes public relations and effective...