Customs Import Operations Specialist

1 month ago


King of Prussia Pennsylvania, United States Inter IKEA Group Full time
Job Description

You see things a little differently. So do we. We work hard to make sure everyone’s voice is heard and that everyone can make a difference. We offer positions that challenge your skills and inspire you to grow. Come see things a little differently with us.

About the job...

IKEA has centralized operations for import/export purposes in Customs Operations Support Centers (COSC). This position will be to facilitate efficiency and control of the import/export operations assigned to the Americas. The centralized activities include, but are not limited to handling of customs related certificates and documents, customs entry writing and validation activities, import clearance monitoring, control and payment of customs and brokerage bills as well as post entry controls. In addition, the Support Centers provide audit, process development support.

About the assignment

Being a Customs Operations Specialist at IKEA involves a variety of different tasks and each day may be different. Your main tasks will include:

Preparation of Customs Entries: Utilize in-house systems to prepare customs entries for transmission to external service providers, overseeing the clearance process for both import and export entries in the assigned country.

Daily Analysis and Validation of Import Documentation: Review import documentation and data daily to ensure compliance with Import laws and regulations before submitting entries to the Broker for Customs Authorities clearance, ensuring timely release.

Management of Customs Security Filings (ISF): Oversee ISF filings in accordance with internal procedures and current customs regulations.

Identification and Resolution of Inaccuracies: Promptly identify and address inaccuracies and deviations to ensure compliance and facilitate timely clearance.

Ensuring Compliance in Customs Declarations: Ensure compliance in every customs declaration, conducting analysis, investigations, and resolutions as needed to ensure entry compliance and timely clearance.

Collaboration with Stakeholders: Collaborate closely with other IKEA units, external service providers, and authorities to deliver a high level of service, especially in instances where IKEA standards are not met.

Continuous Process Improvement: Contribute to ongoing development and enhancement of processes, including performing gap analyses to identify areas for improvement.

Regulatory Compliance and Knowledge Maintenance: Maintain competence and knowledge of regulations, ensuring complete compliance with all legal requirements and corporate policies and procedures for imports into North and South America, while staying informed about the information used in system applications.

Issue Resolution and SOP Updating: Respond to Broker requests, resolve operational issues, handle incidents, and update standard operating procedures to maintain efficiency and compliance.

Goal Achievement and Support: Ensure personal and departmental goals are met, while providing support to local partners in the countries you work with.



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