Sales Representative

Found in: Resume Library US A2 - 1 week ago

Thousand Oaks California, United States Avant Wellness Systems Inc. Full time
OBJECTIVE/S:

To ensure the fulfillment and coordination of the sales and marketing processes with relevant interested parties

DUTIES:

Regular Duties:

Participate in the production planning and inventory control by providing sales historical data and sales forecast to eliminate out of stock occurrence

Manage the order process from receipt to fulfillment. Ensuring accuracy and completeness of sales orders, including pricing, product details and customer information

Communicate with the customers regarding order status

Coordinate with internal teams to ensure timely order processing, payment, and delivery schedules

Gather data and develop charts for analysis of sales performance and its quality objectives

Support in preparations for marketing events such as retrieval of marketing materials and logistical requirements

Handle customer feedbacks regarding sales and resolve issues to ensure customer satisfaction

Assist in the preparation of sales budget and target. Identify trends and opportunities for sales improvement

Maintain accurate and up-to-date sales records, including sales invoice, customer profiles, contracts and database. 

 

Occasional Duties

Participate in the international standard certification process as an auditee in the assigned function

Provide inputs in developing and improving policies and procedures of the assigned function to comply with international standards and regulatory requirements

Develop and improve processes that will ensure the satisfaction of internal and external relevant interested parties

Regularly update and improve standard operating procedures relevant to sales and marketing

Provide continual improvement initiatives to streamline the processes

Participate and provide valuable inputs during  Management Reviews

Ensure compliance with company policies, regulatory and international standard requirements

Assist in training and onboarding new sales team members . Provide guidance on the sales process, systems and tools. Share product knowledge and sales techniques to enhance the performance of the sales team.

Requirements

QUALIFICATIONS:

Education:

Bachelor’s Degree in Business Administration , Marketing or any related field is preferred. 

Work Experience:

Preferably with at least 3 years experience in digital sales and marketing. Including experience in managing customer relationships or working in a customer-facing role.

Skills:

Strong verbal and written communication skills. Capable of communicating clearly, professionally and confidently.

Must be well organized and have excellent attention to detail to ensure accuracy in order processing, documentation and data analysis.

Ability to prioritize tasks, manage multiple deadlines and work efficiently under pressure. They should be able to work in a fast paced environment and adapt to changing priorities.

Strong problem solving and decision making skills are valuable to resolve issues related to orders, customer inquiries or sales processes

Proficiency in using sales software and project management platform.

Possesses a good interpersonal skill and ability to work effectively as part of the team.

Should have a customer-centric mindset. Understanding customers needs and providing excellent service

Should be able to adapt to changing situations and demonstrate proactive approach and willingness to take initiative, learn new skills, and contribute to process improvement.

Brand advocate who drives enthusiasm, momentum and collaboration around a shared vision

Benefits

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k, IRA)

Paid Time Off (Vacation, Sick & Public Holidays)

Training & Development

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