Rep, Customer Svc

Found in: Resume Library US A2 - 1 week ago


Houston Texas, United States Kirby Corporation Full time
Overview:
Facilitate the communication of information between Vessel Operations Management, the Captain/Pilot of the vessel, the Maintenance department representatives, Schedulers, other Sales Department representatives, Customer Dock representatives and third-party providers for services such as shore tankering and spot horsepower. Record events and prepare scheduled reports. 

Responsibilities:
Answer incoming phone calls.

Attend daily meetings as required.

Review traffic for status, accuracy, and report any potential problems to the appropriate department. 

Assign primary vessel group as required.

Confirm trip requirements are met.

Assist in the coordination of barge preparation as required (stripping, cleaning, repairs, etc.).

Assist in the facilitating any action plans developed to address a problem.

Coordinate horsepower requirements with the Scheduler or Scheduling Manager.

Coordinate and hire spot horsepower, as directed by the Scheduler, through approved outside vendors (as required).

Coordinate and hire shore tankering services, as directed by the Captain/Pilot or Scheduler, through approved outside vendors (as required).

Schedule barges as directed.

Send vessel orders as directed.

Coordinate fleet departures/arrivals.

Calculate and update ETAs on barges in Oasis.

Call dock representatives to solicit status for barges prior to arriving port.

Tender barges upon arrival in port as required.

Document all pertinent trip information and complete reports and written turnover plans for shift relief.

Coordinate trip requirements including but not limited to 

Notify the Coast Guard and/or the Dept. of Homeland Security of hazardous cargo, etc.

Communicate delays to Sales and customers. 

Monitor heating orders.

Ensure appropriate traffic is correctly entered into Oasis.

Act as ship agent (cleaning, fueling) when required.

Assess all criteria to determine shore tankermen service.

Determine proper resources and facilitate conference calls and action plans for operational concerns including but not limited to EMR resolution, vessel repairs with M&R, crewing deficiencies, etc.

All other duties as assigned.

Qualifications:
Follow procedures and verbal/written instructions.

Organized, detail-oriented and accurate.

Self-motivated and multi-task oriented.

Strong written and verbal communication skills.

Ability to operate standard office equipment such as a personal computer.

Identify and review upcoming requirements (orders).

Education/Experience:

High school diploma or formal training required; college degree preferred.

Prefer minimum 1 year logistics or maritime experience.


  • Manufacturing Call Center Rep

    Found in: Resume Library US A2 - 1 week ago


    Houston, Texas, United States Global Channel Management, Inc Full time

    Manufacturing Call Center Rep needs 2+ years experience Manufacturing Call Center Rep requires: Onsite SAP/ QP1 required Manufacturing experience Call center Account management Manufacturing Call Center Rep duties: Establishes and maintains customer relationships with key assigned accounts Ensures accuracy of order entry Follows up with order patterns,...

  • Customer Service Rep

    Found in: Resume Library US A2 - 1 week ago


    Gonzales, Texas, United States Domino's Franchise Full time

    Job Description    Fun and energetic work environment. When you step into DOMINO'S you'll want to give it your all.    As a customer service rep you will get the opportunity to meet and make new friends throughout the local community as you Greet and serve customers that come into our store. Provide excellent customer service over phones. Be able to...


  • Houston, United States Meridian Brick Full time

    ** Customer Service Rep** **Job Category****:** Customer Service **Requisition Number****:** CUSTO01814 Showing 1 location **Job Details** **Description** JOB TITLE: Customer Service Rep DEPARTMENT: Production LOCATION: Houston, TX TRAVEL: N/A Meridian Brick brings together hundreds of years of brickmaking legacy and today is North Americas largest brick...

  • Manager II, Customer Svc

    Found in: Resume Library US A2 - 1 week ago


    Houston, Texas, United States TDIndustries Full time

    Job Summary : Manages customer service team and oversees customer inquiries to ensure consistency with service and quality standards. Oversees processes, and ensures customer complaints are resolved. Company Overview: Established in 1946, TDIndustries has developed into one of America's  premier Mechanical Construction and Facility Services companies...

  • Customer Experience Rep II

    Found in: Resume Library US A2 - 1 week ago


    Austin, Texas, United States Allergan Aesthetics Full time

    Job Description Eye Care Support: Manage direct to physician orders placed via phone, fax, email, sales rep, and resolution of issues that may prevent orders from shipping; Provide Field Sales support; Address a wide range of inquiries/requests, investigate, and resolve issues. Facilitate new account setup and account changes when necessary; Provisioning...

  • Customer Service Rep(6972)

    Found in: Resume Library US A2 - 1 week ago


    Marshall, Texas, United States Domino's Franchise Full time

    Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude  As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers. As a CSR you will...


  • Houston, United States Integrated Resources, Inc Full time

    Job Tittle: Monitor Recovery Rep I/Customer Service Location: Houston, TX 77038 Duration: 6 months (POSSIBLE TEMP TO HIRE) Schedule will be 10-7 with training schedule of 8-5, as well as rotating weekends 8-5. Makes calls to patients to assist them in returning their device. Scheduling UPS. Heavy inbound and outbound calls. Must be...


  • Houston, United States TPI Staffing Group Full time

    Customer Service Rep/Logistics Assistant Long Term Temporary Pay: $16.00 - $18.00 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PMQualified candidates MUST SPEAK MANDARIN Duties:Working in an office within the warehouse. Supporting new clients, communicating with customer, working with shipping/receiving to track orders in/out, backorders,...


  • Houston, United States TPI Staffing, Inc Full time

    Job DescriptionJob DescriptionCustomer Service Rep/Logistics Assistant Long Term TemporaryPay: $16.00 - $18.00 per hourHours: Flexible to 7:00 AM - 4:30 PM or 8:00 AM - 5:00 PMQualified candidates MUST SPEAK MANDARINDuties:Working in an office within the warehouse. Supporting new clients, communicating with customer, working with shipping/receiving to track...

  • Customer Service Rep(06590)

    Found in: Resume Library US A2 - 1 week ago


    Weslaco, Texas, United States Domino's Franchise Full time

    Job Description ABOUT THE JOB  We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a...

  • Customer Service Rep(06661)

    Found in: Resume Library US A2 - 1 week ago


    Vidor, Texas, United States Domino's Franchise Full time

    Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that’s what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a...

  • Outside Sales Rep

    5 days ago


    Houston, United States XL Parts LLC Full time

    **Outside Sales Representative** Reporting To: District Sales Manager Direct Reports: No Status: Full-Time Exempt/Non-Exempt: Exempt Division: Sales **Job Purpose**: The Outside Sales Rep. is pivotal in building and maintaining relationships with our clients. This role is a platform to showcase your B2B sales expertise by developing strategies to grow an...

  • Customer Service Rep(06493)

    Found in: Resume Library US A2 - 1 week ago


    Eagle Pass, Texas, United States Domino's Franchise Full time

    Job Description ABOUT THE JOB  We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop...

  • Outside Sales Rep

    2 weeks ago


    Houston, United States XL Parts LLC Full time

    Job DescriptionJob DescriptionOutside Sales RepresentativeReporting To: District Sales ManagerDirect Reports: NoStatus: Full-TimeExempt/Non-Exempt: ExemptDivision: Sales Job Purpose:The Outside Sales Rep. is pivotal in building and maintaining relationships with our clients. This role is a platform to showcase your B2B sales expertise by developing...


  • Houston, United States Baxter Full time

    **Senior MTP Specialist (MTP06) (Rep 2 Customer Support)** **Req #** 22122653 **Location** Houston, Texas, United States **Job Category** Customer Service **Date posted** 02/18/2022 **Position Overview & Purpose** : **Core Job Functions & Responsibilities** : * Daily shipping of products via the companys Mail to Patient program * Engaging with courier and...


  • Houston, United States The Home Depot Full time

    We're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. More than ha Customer Service, Customer Experience, Leadership, Service, Window


  • Houston, United States ResourceMFG Full time

    summary Employbridge is currently hiring for Part-time Customer Service Representatives for Medical and Health Insurance in Brownsville TX! Love working face to face with customers?Efficient in handling complaints and providing information? We have the job for you! Schedule:Monday-Friday 9:00am-2:00pm Pay:$12/hr. Paid weekly! Responsibilities: Answer...

  • Customer Service Rep(06893)

    Found in: Resume Library US A2 - 1 week ago


    San Benito, Texas, United States Domino's Franchise Full time

    Job Description ABOUT THE JOB  We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a...

  • Supervisor Nutrition Svcs

    Found in: Resume Library US A2 - 1 week ago


    Houston, Texas, United States CommonSpirit Health Full time

    Overview: Baylor St. Luke’s Medical Center is an internationally recognized leader in research and clinical excellence that has given rise to breakthroughs in cardiovascular care neuroscience oncology transplantation and more. Our team’s efforts have led to the creation of many research programs and initiatives to develop advanced treatments found...


  • Houston, United States The Home Depot Full time

    We're looking for top-tier Customer Service advocates to join our team here at Global Custom Commerce, a Home Depot Company. We expect high performance and amazing customer service experiences for our customers, and we pay highly for it. Their compen Customer Service, Customer Experience, Leadership, Service, Window