Command Center Officer

Found in: Resume Library US A2 - 1 week ago


Ocoee Florida, United States Westgate Resorts Full time
Job Description

The Command Center Security Officers act as an instrument of Corporate Security in the execution of Security, Safety and Company policies.  This is accomplished through an impartial and consistently cooperative effort on behalf of uniformed team members and Security management.

Duties

Monitor CCTV and access control systems across all Westgate resort properties

Act as the communication lead and point of contact between response personnel and Senior Leadership

Provide accurate information during critical and non-critical emergency events from report to resolution.

Provide constant informational updates wherever applicable to ensure situation, events, incidents are resolved in an appropriate manner.

Update and maintain accurate attendance, communication, and reporting logs.

Assist in researching past incidents and helping compile requested footage.

Provide situational awareness of issues occurring throughout all locations by monitoring systems, news media reporting and establish inter-group communication with other support elements.

Utilize geographic information systems to ascertain potential risk and incidents that occur in the vicinity of the company’s assets.

Provide the initial or secondary response to all incidents involving police, fire department and medical personnel.

Maintain a uniformed security presence at specified company interests.

Manage entry and exit control points at designated properties.

Conduct safety inspections as directed by policy and established procedure.

Maintain individual Security activity records, checklists and logs.

Write detailed and accurate incident reports using computer software and emails.

Respond to basic service requests and perform preventative maintenance on the electronic guest room security system and in-room electronic safes if applicable.

Perform lost and found inventory control tasks.

Perform traffic control and parking enforcement duties as required.

Respond to any security related complaints and take appropriate actions.

Assist Westgate Security personnel in the performance of their duties as requested and/or required.

Perform key control and accounting duties.

Perform any other task, requested by management, within the scope of corporate policy.


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